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Chimney & Fireplace reviews in Vernon Hills

  • A
    Custom Cleaning Concepts
    Provider was on time and very professional.  He wore boot covers to avoid tracking and dirt and put down protective path to fire place to keep things clean.   When job was finished he provided a comprehensive report and gave honest advice about true condition of fireplace.  I years past I've had providers try and up-sell me on all kinds of work, which I knew didn't really need to be done but not this vendor.  He identified some small issues which will eventually need to be repaired and when they do, I know who I'll call.   I would definitely recommend cleaning concepts because they earned my trust quickly.
    - Ken K.
  • A
    In & Out Design
    Overall, the project went well.  I'm not very good at design as I'm a numbers person....  Mary was able to take what I wanted and translate it into design.  She provided a lot of ideas and alternatives for me to choose from to arrive at  a pretty cohesive and comfortable space.  Our kitchen turned out better than we expected and we are very happy with how it looks.  

    We're still finishing up the work in the family room but we are happy with the work that Mary has done with furnishings.  She helped us narrow down a sofa that would work well for our very odd family room space, incorporated my favorite art work into the design of the room and selected tables that fit our unique style.

    Overall, we are happy with the current outcome.
    - Sherrie O.
  • A
    Superior Chimney Services Corporation
    Great. On time, very professional. Walked through the process and explained findings and recommended work. Provided information to help make an informed decision. Efficient and well prepared for repairs.
    - Anton M.
  • A
    Great Recover Construction
    Roman was a fantastic carpenter! I could not be more delighted with the work that was performed in our house. From the first phone call, to the final days Roman impressed me with his ability, professionalism, and attention to detail.
    To begin with, Roman was continually in communication as to when he would arrive, be it for the visit to give an estimate, to daily work. I was extremely impressed with his concern that we were kept in the loop. Not only did he let use know when to expect him, he arrived on time, which is fairly impressive, given that his drive to our house was over an hour each way from the city!
    Once he began work, I immediately knew that I had chosen the right company. Roman's attention to detail was terrific. After seeing the subtle things that he did, I thought "well sure, of course it should be that way!"...but no other worker had ever finished off the job in that manner. For example, we have a cable line running into the house and the installer simply mashed the wire under the junction box, and ran it to my TV. Roman, drilled out a hole in the junction box and ran the cable through the side. After seeing Roman's work, it is obvious that the cable should be affixed that way....yet neither the cable installer, nor myself thought to run it in such a manner. This is a small point, but it shows Roman has thought about the "right way" to finish off every job.
    After seeing the craftsmanship Roman put into the creation of the stair's newel post, I hired Roman on for two other major projects in the house: Installing hardwood flooring and installing wainscoting in the basement and master bedroom. With the completion of all three projects. my house is transformed, and I am still marveling at how wonderful it looks, and how expertly Roman completed every job!
    Do not let the fact that Roman is younger than some contractors hold you back from hiring him! This man has shown more professionalism that any other contractor that I have ever used. Moreover, his endurance is amazing. He would routinely start work before 8 am, and work until 7-9 at night....six days a week!
    I have no reservations about recommending this company for your work. In fact, we have agreed to another two projects in the future to finish off everything that I want updated in my house!
    - Jennifer L.
  • A
    Superior Chimney Services Corporation
    Knowledgeable in all cases and provide the best service and most reasonable quote. Good detail with picture and follow-up with emailing of pictures. Very professional and concerned with quality of work. Great appearance.
    - John P.
  • A
    Pratts Professional Chimney Service
    The group told her that the chimney was clean and it didn't need to be cleaned. They also did not charge her anything for the inspection. How refreshing! They are not on Angies List, and we wanted to make sure they got the review on Angies list.
    - ROBIN R.
  • A
    Superior Chimney Services Corporation
    There were some issues with the flashing work they prepared the first time they came out, but I called and the crew came back out and fixed it much better during the second visit.  So they were responsive.
    - Jeffrey S.
  • A
    Superior Chimney Services Corporation
    Was right on time, very professional.  They inspected my chimney and determined there was some routine maintenance that needed to be performed to prevent a very costly repair in the future which was done immediately.  I would recumbent them again.
    - Issac O.
  • A
    Perrin Gas
    I called and scheduled the appointment. He arrived in the morning as we agreed to. We did not have a specific time set, but I was planning to be home anyway so it didn't matter to me. He arrived as I was finishing up with another worker I had scheduled for the morning. He went straight to my yard and got started as I was finishing up and I went back there to meet him. This is my first summer at the house so I do not know what the grill looked like before he started since it was covered all morning. The outside is very clean and shiny, like new. The inside looks very clean and only slightly used. I think he did a nice job, worked fast, and was a very nice guy. I am happy with everything. In fact, I found out my mother is looking to have her grill cleaned as well so I gave her the number.
    - SCOTT S.
  • C
    Superior Chimney Services Corporation
    Like many contractors, Superior Chimney offers a 4-hour window appointment that fits their schedule as opposed to the homeowner's. They asked if I could reschedule the planned work day, which I could. I was glad to accommodate them. The pair of workers for the masonry work and another pair for the chimney saver application, one more experienced, one less so,  were professional and capable. The second pair rescheduled because of weather and then came two hours before the scheduled time. The lead worker in each case did phone an hour ahead of projected arrival to let me know they were on the way. This did not match that actual time of arrival, but I did appreciate the thought.
    My primary concerns about the actual work were two: 1) what I bought--upper and lower flashing repair and seal--looked to my admittedly untrained eye more like a quick calk and one set of flashing was not even caulked. 2) The reason I sought the estimate was flaking bricks. Several of these were repaired; several that in my judgment needed replacing were not. I pointed this out to the worker while still on the site. He indicated that he had done 15 when the agreement only called for 10. True, but it would have been in everyone's for him to do the other 4 or 5 for which I would have gladly paid.
    The financial arrangements were very convoluted for a business that seems otherwise very professional. 
    I was asked to write separate checks for various parts of the work which seemed odd and had the effect of clouding the awareness of the total financial impact. It makes some sense, given that the three crews--the one who did the estimate also did the caulking and left the cap--had very different specialties, but you would think that the business could figure out a way to simplify it from the consumer's point of view.
    My biggest concern about the whole undertaking was how the Angie's List Big Deal functioned. Having paid  $145  for $ 300 worth of work, the homeowner is totally at the mercy of the vendor. They know the homeowner is in a vulnerable position having bought a "coupon". Having rat-holed that much money, I am not likely to even get a second or third estimate. I realize that suckering for this arrangement was my mistake and it won't happen again, but it saddens me that Angie's otherwise good service does not in these instances really function as an impartial recommendation. It puts the contractor's foot and leg in the door. That makes it very hard to think critically about the comparative value of the work. I may have indeed got the best work for the price, but I do not know that I did.
    - GREG S.
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Chimney And Fireplace Contractors in Vernon Hills

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