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Auto Service reviews in Tolono

  • A
    Champaign Ford City
    We have been using them for four years. It has been a nice experience. They are very knowledgeable and they know their business. They are pleasant people, accommodating and they have a nice place to sit and wait for the work to be done. The price is comparable to all others. We would keep using them in the future.
    - Delores L.
  • F
    Sears Auto Center
    We purchased the tires for my VW Beetle from Sears. They have always been the ones to rotate the tires and check the alignment. The tires were rotated in the Fall of 2010 as needed. We took the car back to Sears Automotive in August to rotate the tires again and they found that the lugs had been overtightened and one of the lugs had been substituted with a non VW lug the last time the car was in there. They are the only ones that have ever rotated those tires. The non VW lug stripped out the threads in the spindle of the car, which we then had to take to the dealership to have it replaced at a cost of $329.00, parts had to be ordered since it is a  2002. I was without my car for a week. Since this claim is over $200.00 they could not reimburse us the repair at the store level. The claim is now in the hands of CMS and and they are making us jump through hoops to get reimbursed. This claims rep. has our info and the info from the Dealership and the info from the Service dept. at Sears. What more should she need? Do not let Sears Automotive touch your car. Learned the hard way.
    - Ava T.
  • F
    Tuscola Professional Hardware Inc
    To me, this is completely rediculous. If you look the boat over close enough to know which replacement parts to order, then you should know if you have the tool to replace the parts you have coming in. We repeatedly called the office asking about the status of the repair as boating season got under way. We missed several beautiful weekends on the water while waiting for the parts to come in and work to begin. On the day the mechanic had said that the boat would be ready, he told us that instead of being complete, he could not fix it becuase he didn't have "a tool" he needed. The feels absurd to me! I am a very understanding person and could easily understand if this happened after our boat being there a week or so. However, after sitting for 4 weeks, this should never have happened. I would not recommend using this mechanic if you need something done quickly. In fact, if you like to be contacted about your repair at any point in time, I would not use this mechanic. Not only will he not call you to update you, he will not come to the phone when you ask for an approximate completion date or any update at all. I realize that Tuscola is a small community, but if you could avoid this place, it would be in your best interest. There are several other local mechanics and marinas that do fantastic work. We only tried this shop on the advice of a friend.
    - Jamie P.
  • D
    Sullivan Chevrolet
    - Vicki O.
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Auto Services in Tolono

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