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Specialized Services reviews in Sullivan

  • C
    I've been working with them through Lowe's for the past 3 1/2 weeks to get a warranty repair done on my fridge. 1st Scheduled appointment, didn't show up, 2nd scheduled appointment 2 days later showed early and diagnosed the problem quickly and accurately. Said it would take a week to get the parts. Fast forward 19 days, still no part. Multiple calls to office go unanswered unless try from a different phone each time, messages left don't get returned. Get told by office staff that they will have the tech call the next business day since he has all the paperwork with them, but no call. Finally call the tech, and the story is now that the paperwork is back at the office. They are supposed to call back later but not gonna hold my breath. Not even convinced the part has been ordered. Technically proficient technician, worthless office staff and materials management. If you don't care how long it takes, they seem to be great. But if it's a rush/important job (like your fridge not cooling), call someone else and beg Whirlpool to find you a different company, even if it's out of your area.
    - Lance C.
  • D
    Frontier Communications

    Said there was nothing they could do because their lines are too overloaded.  In other words, they have too many lines on the same server- so I am tough out of luck

    I had to go to Decatur (from Sullivan) at 10:30 p.m. just to upload ONE photo (reduced size) for a job that I had to have completed by midnight. I tried for 6 hours to upload that ONE photo.

    Jobs that take me 1 hour in my office in Decatur take me 6 hours in Kirksville. 

    I was told that new lines are being run to Elam Springs (2 miles down the road) but not to Kirksville (same distance) Kirksville has way more users than Elam Springs..

    Unfortunately, I have tried every carrier out there, and they all refer me back to Frontier--

    I have talked to other Frontier users in Decatur, Moweaqua and other towns and they all have the same problem.  For whast I pay a month, I should have much better service than this.

    - Lynn H.
  • A
    Sarah Bush Lincoln Health Center
    We had a great experience. Overall the nurses were very caring and informative. They always asked if we needed anything. They got us out in a very timely manner. Overall everything went well. This was the third child we've had there. It is a small hospital. They have built their labor and delivery department to be a well rounded and well oiled machine. They care about you.
    - Greg H.
  • F
    Lee Dumond
    It was the worst experience with any professional I have encountered in my entire career. It took him an entire year to complete it (6 months over the end date stated in the contract).  It was not completed per contract specifications.  The contract guaranteed his work for "bugs" and there were several bugs he refused to complete.  He also refused to complete the contract.  His demeanor was very unprofessional and sexist.  I would highly recommend not hiring this guy for anything.

    - Joy V.
  • A
    USAA Bank
    Of all the insurance companies I have delt with regarding these home owners claims, USAA provides the very best overall experience for their insureds. They are responsive and accessible. USAA is quick to assess damage and provide payment to their insured. If there would be any oversight by the adjuster, the oversight is quickly corrected and payment made to the insured.
    If you qualify for USAA's homeowners insurance program, do not look any further than USAA
    - Jay D.
  • A
    Sea Tech Marine Electronics
    - Greg S.
  • A
    Schrock Builders
    - rich a.
  • A
    - donna a.
  • A
    work done quickly and well
    - raymond v.
  • A
    work completed on time, work areas left clean, no problems with any work performed (no roof leaks, etc.)
    - Susan W.
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Specialized Services in Sullivan

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