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Concrete Repair reviews in Streamwood

  • A
    G Cat Construction Company
    When my wife and I started the process of looking to hire a contractor to tear down and design, and build our front porch concrete steps we first contacted G-Cat Construction Company, and from the very first meeting we new he was the one. He was on-time, professional, listened to every detail we talked about, and was very personable. His quote was detailed, and most importantly, he said he would treat our project no different than if it was a million dollar project, and we believed him. But, we did our do-diligence, and contacted a few other companies for a quote. And every other company we called just didn't take the time to hear what we wanted, or gave quotes that were incomplete, or had hidden-costs, or just seemed like it was business as usual for them. Vitto, (owner of G-Cat) was even kind of us to give us a discount because we found another company that quoted us with a cheaper price despite the fact that Vitto pointed out that the other company had hidden costs in their quote which we didn't catch. That meant a lot to us and we hired him. Vitto and his company delivered such a wonderful finished product that my wife and I consistently have neighbors and passerby's that stop and comment on how beautiful the steps came out. My wife and I could not be happier, and we recommend G-Cat to anyone that is looking to have concrete work for their home. And we plan on having some work done in our backyard patio and already know who we will be hiring for that work without question.
    - Alexander F.
  • A
    Concrete Hero
    Sometimes you pick the best companies, not for the great work that they do, but because of the work that they DON���T do, as compared to doing unnecessary work just to make a buck. Catalano Concrete is one of those highly rated companies, from my experience this week, that is at the top of companies that I recommend. I called Catalano Concrete for an estimate on a couple of concrete issues we were experiencing with our house, and to be honest with you, that I thought were pretty substantial, and I was expecting the worst from a budget standpoint. I requested an estimate meeting from the website, and within a matter of minutes I received a phone call from Melina in the office to schedule the appointment. Melina also followed up the morning of the appointment with a reminder call. Great! Pete from Catalano came out for the scheduled appointment, on time and incredibly friendly and professional. I showed Pete the issues we were having, and we discussed the options to solution together. In both cases, Pete explained what was happening, and suggested solutions that could be easily completed by me, rather than me having to pay the company to complete the job or trying to sell me on something that didn���t need to be done. Pete joked that perhaps he���s not the best salesman. Pete ��� I disagree with your self-assessment: Some of the best sales people are people that do exactly what you did ��� assess the situation and provide the best solution for your customer, even if it doesn���t mean, this time, that you get the business. You have no idea how appreciative I am of your expertise and your ability to provide peace of mind on our concerns. Based on my experience with this well-run, family-owned company, I highly recommend the Catalano family business, based on their service, knowledge, experience and honesty in not taking on unnecessary work. Integrity like this has become hard to find, but not at Catalano. Thank you again Pete and Melina, and know that the next time we have any concrete work, we will be working with your family and company.
    - Frank R.
  • A
    They were efficient and very professional while taking care not to damaged foliage along the replaced sidewalk and stairs. They completed the job as scheduled and took care to thoroughly removed all debris from the site. The handrail that was installed matched perfectly other trim colors on the home.
    - GEORGE W.
  • F
    US Waterproofing
    I signed a contract with USW on 8/14/14 to stabilize my sinking foundation with piers. I paid a $4750 deposit by check. I was promised by Chris Nava and another Chris that the work would begin by the 1st week of October, 2014 as I had to rebuild my deck for emergency egress before winter set in. a few weeks later, I added two change orders: 1. add two more piers. 2. Remove and replace the front stairs(they were sinking and pulling the front wall away from the house). I was assured(once again) that US waterproofing(USW) does NOT hire any subcontractors and that they have their own concrete division.
    In mid September of 2014, i removed my entire rear deck to provide access to USW to set the piers in the rear of my house. After not hearing anything from USW by mid October got on the phone with my contact Chris Nava. He told me that they wouldn't be able to schedule my work until mid-December! I was extremely irate. I got on the phone with both of the owners, Barry and Matt, and they explained to me that they were experiencing "growing pains". After a few phone calls back and forth between myself and Barry and a V.P. named Chris S. it was agreed upon that USW would do the work right after thanksgiving and Chris S. promised me that I would receive a 10% reduction in the price of my contract($2k) for my troubles. I agreed not to cancel my contract with USW.
    Work began the day after thanksgiving and lasted a few days. The house shook for hours as one end was lifted and then slammed down repeatedly. The piers were set and the house lifted but nowhere close to being level as originally promised. Chris Nava told me it was too late in the year and too cold to remove and replace my front stairs and I was assured that they would be done the first thing in the spring of 2015. I paid another $6k by credit card to USW the 1st week of December which left me with a balance of roughly $10k. two weeks later, Chris Nava asked me to make another payment, to satisfy the first portion of the contract. He said that they needed the the foundation work to be paid in full before the end of the year. I agreed to make another $6k payment( in late Dec 2014, by credit card, to satisfy that portion of the contract. Chris Nava said we were paid in full for the foundation work and all that we had left to pay for was the concrete removal and replacement, roughly $3500.
    As I was replacing the deck, I noticed that during the setting of the piers, I had some significant cracking of my foundation wall and that USW never performed the epoxy injection on the cracks that I already had per the contract( 2 free cracks filled). They also did not supply me with the pier logs within 30 days of the piers being set, as per terms and conditions of the contract. When I brought this to the attention of Chris N. he told me that will all be taken care of in the spring, when the stairs get removed and repoured.
    Fast forward to Spring 2015. I was informed by Chris N. that USW would be beginning work on my stairs the first week of April. They came out and removed dirt and clay from one side of stairs. Instead of laying down plywood to protect my landscaping, they piled it all up on finished landscaped areas, behind retaining walls. It took them 2 days to remove the stairs. they said that a crew will be out the next day to frame the stairs. Well, that did not happen due to "truck trouble".A couple of days later, the crew finally showed up without the necessary work permit frpm my village. I turned them away. a couple of days went by and the necessary work permit was obtained listing USW as the contractor. Work began and I complained that the footings were only 18" deep and not the 42" required.  They began pouring the stairs without addressing the problem of footing depth and without putting lubricant, aka "lime juice", on the forms. I tried to inform them that the concrete will stick to the forms, but, again, no response.  The pour was done. The sat around waiting til 4 pm to allow concrete to cure. When they poured into the forms, they did not vibrate them, as they should have. Concrete stuck to the forms, creating what is known as honeycombing. They finished the exposed side, but the side that has the landscaping they just left it. the finishing work on the treads and risers was also deficient, i.e. sharp edges where tread and riser meet the side wall. I had to run inside quickly and in the 5 minutes I was gone, the crew had packed up and took off. Further, I had some nice unilock pavers neatly stacked out of the way and they took them and threw them in the piles of dirt and clay, breaking and chipping them. I had planned on putting those back in next to my new stairs, but many of them are damaged. The following day I informed Chris N. that the work was deficient. I set up an appointment that was convenient for the 2 of us a few days later.
    In the meantime, the stairs didnt look straight. I took some measurements and found out that, indeed, the stairs were 2" out of square with my house. Further, the stairs are not plumb either. On both sides, at the highest point, the landing bows to the center 3/4", meaning that they didn't bother to place a vertical level on the forms before pouring.
    So, the day of our meeting, Chris N. showed up with a concrete expert from USW. They both agreed that the honeycombing on the landscaped side of the stairs is an issue that could cause failure of the concret when moisture gets in and expands and contracts. They offered some type of remedy that I would have accepted if not for the other issues. It was then that Chris N. informed me, for the first time, that they had used a sub contractor for this work. I pulled out the change order, signed by both of us, which reads: "USW to remove and replace front stairs". I informed Chris N. that I was not happy. I do not deal with sub contractors that I have not had the time to investigate thoroughly. I reminded him that both he and Chris S. sat at my dining room table and swore that they do not use subs. I also informed him that, if i knew that they were going to sub this work out, I would NOT have hired them to do ANY of my work.
    I wanted to fire them on the spot but, under the Illinois Home repair and Remodeling Act, I must give them a reasonable chance to fix the deficiencies. About a week later, Chris N. texted me and asked me if the concrete sub can come by and investigate the stairs. I told him no. I explained that I will be busy that day and that I did not want a guy who I have know idea who he is poking around my house. I informed Chris N. that the 3 of us would meet together. The following Monday, Chris N. informed me that the sub showed up anyway. the guy, Fermin, owner of D & D Concrete, is guilty of criminal trespassing. I again told Chris N. verbally that noone from D & D or USW is to be at my house without my approval & I would file charges if it happened again.
    Chris N. explained that D & D would remove and replace the stairs at no extra cost, that USW was going to pay for it. i was still upset that some strange guy that I don't know and did not have a chance to investigate, showed up at my home, while I was away but leaving my wife home with our two small children.  Chris N. then said that, in regards to the stairs, "You are picky and particular." Really? I do not think that asking for a professional job to be done when I am paying for a professional job to be done is "picky and particular".
    Anyway, that conversation took place mid-April, 2015. I remembered that I still must give them the opportunity to fix their mistakes, so I agreed to let D & D replace the stairs. two months later, after numerous excuses, having to cancel both of my sons' birthday parties, a warning from the village about the continued deplorable condition of my front yard, and the inability to have my kids outside to play, I had enough. I was forced to fire USW. This was mid June 2015.
    I had to purchase a sealer for the stairs( as the concrete was never sealed), some hydraulic cement to patch the honeycombs, some flashing, to protect the honeycombs from moisture, and I had to replace the large piles of clay and soil that had been sitting there for over 2 months. The problem is, during the rain, the clay seeped down into the previously mentioned unprotected finished landscaped area , not only ruining the soil, but also ruining the retaining wall holding it up. This will cost in excess of $1000. Further, I have to pay for someone to haul away the huge pile of gravel that they left on my front lawn and resod my lawn from where they left that pile for over 2 months.
    Since all of this, I have spoken with the owner, Barry Schilling via phone and email, and, while he never came out to inspect the situation(shows how much he really cares), he was willing to waive the cost of the stairs. But, he was demanding almost $2500 more to satisfy the foundation work. I informed him of the previous conversations I had with Chris N. and Chris S. about the 10% discount from last year and that I was paid in full back in December 2014. They all deny that those conversations took place. Further, after informing Chris N. in April 2015 that nobody from USW or D & D Concrete is allowed on my property without my consent, they have shown up multiple times.  I also informed Barry that they have not fulfilled the terms of the contract and I consider them to be in breach, as the have yet to fill the two free cracks and supply me with the pier logs. They have now hired an attorney demanding that I pay them for the crappy job on the stairs as well as the work that has yet to be completed. Further, the village has informed me that the work permit is invalid because USW did not perform the work.

    this matter was resolved amicably with U.S. Waterproofing to the satisfaction of the parties.
    - erica k.
  • B
    North Shore Aggregate

    It was good and easy to get a quote from them. They were professional and the price was reasonable. One option was to remove concrete from our doorstep and little walkway, remove an asphalt driveway and replace it with a concrete driveway and expand it for a second driveway.

    - Susan K.
  • A
    Regency Garages
    They did a very good job on both my driveway and new garage.   I needed quite a bit of concrete work done for my new driveway and the quote that I received from Rich was the most competitive.   The project went very smoothly from start to finish.   All the work crews were hardworking and would always communicate with us about the project.   I would not hesitate to recommend Regency to others.
    - John P.
  • A
    Concrete Crawlspaces & Basement Waterproofing Corp
    They did an excellent job. They were very polite, considerate, and they anticipated and responded to every detail. They were very neat, clean, and knowledgeable. Thy finished the concrete very nicely. I would highly reccomend them to anyone.
    - JAN B.
  • F
    Tmw Enterprises Paving & Maintenance
    - Richard W.
  • A
    Local Concrete LLC
    - Alexander F.
  • A
    M. Lopez Concrete Inc
    - laura w.
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Concrete Contractors in Streamwood

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