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Professional Work reviews in Stone Park

  • F
    3 legs rusted/rotted on rail of front stairs. Broke away from the cement



    stairs. Originally called another welder. That didn't work out and moved on to



    the next in line which was Rays. He didn't come out right away but, when he



    finally did, he explained what would have to be done. I agreed. Each leg would



    totally be replaced for 80.00 each. Then they would be set in cement by another



    person for and extra 100.00. I waited day after day. I called frequently. Of the



    many calls I made, I got a few call backs stating "I was just gonna call you",



    letting me know that he could not come out due to bad weather. Last



    communication was made on 05/27/2011. It was understood that the weather was bad



    and he could not come (rightfully so). I asked if the weekend was off limits. He



    said he would work any day that he could. No show. No call. Called early Tuesday



    to reset appointment. No call back. No show. Call log from phone statement



    showing 14 calls total. 10 outgoing to business, 4 Incoming to potential



    customer. This business probably saw that coming out was not worth it and hoped



    that I would get frustrated enough to just go away. Luckily, original welder saw



    the problem I was having and came out to rectify the error in his way and



    finished up in a little over 24 hours from when we spoke. Thanks for nothing,



    Ray. I'm sure you guys are good welders but, terrible business men who don't



    hold up to their word. I was understanding the entire time. I am new at this and



    I trusted Angie's list. You may have thought me to be a desperate



    dummy.
    - Leticia M.
  • A
    Stan personally came and reviewed what had to be done. The following morning, he sent his crew out. The work was completed quickly and clean. The rotted iron railings were replaced and set in the cement. On May 27, 2011 a negative review was entered. The difficulty I had in finding a welder was defeating. It was too bad that in the beginning the ball was dropped. I started with Stan and then moved on to another welding company. Both failed in the beginning but there was one HUGE difference. Stan saw the error that was made and took steps to immediately rectify the problem. Excellent work. I would most definitely rehire. Skilled workers.

    - Leticia M.
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Professional Services in Stone Park

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