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Auto Shop reviews in Springfield

  • A
    Eurosport
    Service was fast and friendly. I waited in shop as my tire was replaced and it only took about 20 minutes. Eric the owner talk to me about my service and was very professional. Seems like an honest built company.
    - Kim W.
  • D
    ELLENBURG'S RADIATOR & AUTO
    I recently went to start my car only to hear a click. Being that I've had similar issues in the past, I didn't think too much of it. My regular mechanic was booked until Thursday so I decided to have my car towed to Ellenburg's I figured it would be either the starter or the alternator ( an easy fix). Later on during work I received a call from an Ellenburg���s employee. He proceeded to tell me that my guess was correct, it was my starter. He then went on to let me know that It would be $412.09 . I asked him to repeat the amount, just to be clear on what I had heard. I've made this repair before, and it was never that much. Once I got off the phone with Ellenburg's I called my usual mechanic and asked him for a quote on the repair. The range given to me by my usual mechanic was including parts was less than what I was told Ellenburg's charged for parts. I called Ellenburg's back and asked for a breakdown of the price and was told that the part itself was originally over $300, but because of a discount he gets it wasn't quite that much. He then went on to say that the rest was made up of taxes/fees and the $100/hour rate he charges. Apparently my questions about MY CAR upset the employee, who then threatened to revoke his imaginary discount and charge even more if I didn't "quit it". When I asked what he was referring to he said my" questioning him". I reminded him that I am entitled to ask about MY car. During his threat he mentioned that he gets his parts from O'reilly's Auto Parts and offered to give me the part number to verify, which he actually never did. I decided to take matters into my own hands and Not only check O'reill'ys online, but call into 3 of their stores( one of which was the specific store they do business with) and confirmed that the most expensive starter that ANY O'Reilly's carries, that would fit my car, only comes to $207.99 at the most. I was charged over $300 for a part that was less than $210. This is the same discounted part that he says list price was over $300 for. Furthermore, I have never heard of ANYONE ever charging over $400 just to change a starter.
    - R J.
  • A
    JACK STOLDT AUTO SVC CTR INC
    There was a long country road that they had rocked, and my daughter drove over it, and apparently a rock came up and knocked out a wire that went to the transmission. The first information I got from anyone was that I had to have a new transmission. Jack Stoldts stayed with it, and he called me three days in a row trying to avoid replacing my transmission, and they finally found that wire, he didn't, one of his workers did. He stayed with it, stayed with it, and stayed with it, and he was honest enough and didn't mess me over with all kinds of parts he didn't use, which is what you wind up with in a lot of places, even dealerships, there is no time for a bottom line, and they'll push that pencil until that bottom line gets them what they want. The cost came in layers, I don't recall, but it was acceptable. I knew how much time he had put into it, and he saved me so much money, I was very happy with his honesty and the way he pressed, he kept the car for a long time, kept trying and trying and trying, calling me, and they put a lot of time into it, and his bill was more than reasonable compared to the amount of time he put into it. I have used him plenty of times already.
    - Ed L.
  • A
    JACK STOLDT AUTO SVC CTR INC
    The price was appropriate. The owner of the business' name is Steve Kunz. He's the guy that is so true to his customers, and so even handed on what to charge and so on. He's good to his workers, he's not trying to be a millionaire, he's just a good fella.
    - Ed L.
  • A
    Vern's Auto Repair
    They've always taken care of me in a very timely manner, and given me prompt, courteous, affordable service all across the board. They work with me on the pricing, and everyone I've worked with has been great every time I've gone. I trust them explicitly.
    - Mary A.
  • A
    Vern's Auto Repair
    I've taken every type of car to Vern's for years. They price their services fairly and will stay with a problem until they figures it out and fix it. Will also honestly share their opinion when they thinks it's not worth fixing. I trust this operation completely.
    - Paul L.
  • A
    LAUTERBACH TIRE & AUTO SERVICE
    I arrived at my appointment time.  They started on the car right away.  The work was done in about an hour, and the price was very reasonable.  Everyone was friendly, and it was a good experience all around.  I'm glad we found an auto repair place that we can trust!
    - Kelly K.
  • F
    Green Dodge Kia Mitsubishi Subaru
    I have had several friends that have purchased from green automotive that have had horrible service with this corporation in Springfield Illinois. I have personally attempted to go onto their lot seeing a vehicle that I was very interested in purchasing and been treated quite rudely. But after a few years I go back to see if they've changed. I was in the market for a full size pickup truck and willing to spend anywhere from 30000 to $50,000. I went on to this particular lots and found a truck that I would like to test drive. The person that spoke to me, asked if I was interested in buying today. I stated no because I was literally just beginning my search for a vehicle but in the back my mind definitely interested in purchasing possibly that day. He stated to me that if I was not going to purchase a vehicle that day that I was a waste of his time and please leave the lot. Again Green has been insulting over many years too many of my friends and acquaintances, including a woman that had a young child of 6 with a brain tumor that they would not assist her in repairing her car that she purchased from them. I would not utilize Green Corporation in Springfield whatsoever! I continue to have positive hopes that they will redeem themselves but it has been almost a decade of attempting to try and they are worthless.
    - Lance S.
  • A
    Vern's Auto Repair
    Once the scheduled appointment had been set, it took one day for the analysis of the vehicle. And they called with several quotes, consisting of a minimal work that needed to be done for safety the work that could be done and still make it comfortable to drive or all work. With replacing a small chip for the computer system and the reservoir and a rebuilt starter the entire cost was $240. They were efficient friendly and very thorough as far as allowing me to set the price as to what needed to be fixed and what could be fixed. I was quite pleased!
    - Lance S.
  • D
    Friendly Chevrolet
    The car would not start, and I took it in 3 different times in order to resolve situation. Upon the fourth situation of returning the car I talked to the service manager and indicated that if they could not fix it correctly I wanted some form of return money because it had cost me several hundred dollars each time I brought it in. On the 4th return it quit yet again and when I open the hood parts of the engine we're still on top of the interior of the engine block that had not been put back on the engine. When I told the service manager about it he said well if you don't get good service from us go someplace else I don't want you back. I took the vehicle to Merle's automotive just outside of spfld and he repaired it for $60. I was out the $1,400 that I had spent at friendly Chevrolet. Friendly Chevrolet is not all that "friendly".!!
    - Lance S.
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Auto Shops in Springfield

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