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There are 2 top-rated kitchen appliance sellers in your area and 13 to avoid.

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Refrigerators for sale in a showroom

Large Appliances reviews in Springfield

  • F
    Dick Van Dyke Appliance World
    It has been a horrible experience from the start. I went in to purchase appliances for my kitchen based on their ad for 2 years, same as cash. I signed all the appropriate paperwork for financing and was told that as long as I took delivery of 1 of the appliances right away, the paperwork would be filed and everything would be taken care of. I took delivery of the refrigerator. They charged $500.00 for an extended warranty. I arranged for delivery of the other appliances to be delivered a couple of months later. A date was set and I asked if delivery could be made after 4:30 since that is the time I am off work. They said they could not deliver that late and could not give me an exact time of delivery. This meant I would have to take a vacation day to get my appliances. The refrigerator was delivered with a broken wheel which does not allow for leveling so the appliance does not fit into the space allowed. This should have been fixed when the other appliances were delivered. The day of the scheduled delivery, they called and said delivery would be made between 2:00 PM and 6:00 PM. I don't know why I was told they couldn't deliver after 4:30. But at 6:45, they had still not shown up and I did not receive any contact from them. It turns out they did not turn in my paperwork for financing and I have had over a year of harassment from them asking for payment for a damaged refrigerator. They have turned this over to a collection agency. I have filed a consumer fraud case against them with the State Attorney General's office and am still being harassed by their collection agency. I will not pay for a damaged refrigerator or an extended warranty when it is apparently not worth the paper it is written on. And 2 years, same as cash does not mean turning it over to collection less than 1 year later.
    - Donna K.
  • A
    Dick Van Dyke Appliance World
    The salesman, Dave,  was responsive, knowledgable, and friendly. Very low pressure, which is always a plus in a salesman. Arrived in-store ready to buy a particular brand and was given enough information to take a couple of days to research.  Wound up buying a completely different brand I'd not seriously considered and am extremely happy with my decision.
    The installer called 15 minutes before arrival and as he was pulling up, the store called to let me know I'd be having a morning delivery. I'd certainly call that service!  Installer inspected the location for installation, removed the old appliances to the garage for storage, and had the new machines up and running perfectly in about an hour. The installer was friendly, efficient and did not wreck the floors or walls moving the old front-loaders.
    All in all I am very happy with all aspects of this purchase and will definitely use VDV for future buys.
    - Anne G.
  • A
    Sam's Best Brands
    Very happy with my experience. The salesman was very knowledgeable about the products and gave me much information that the other stores I had visited did not, which really helped me decide on the exact appliances I wanted. The entire experience was positive. Would highly recommend.
    - Sue T.
  • A
    Dick Van Dyke Appliance World
    unknown
    - Gary G.
  • A
    Rosner's Inc
    .
    - Paula J.
  • A
    Sam's Best Brands
    Everything went very smoothly!  Nice people to work with!
    - Karen B.
  • A
    Dick Van Dyke Appliance World
    They were priced very well, and they're also reliable.
    - Robert I.
  • F
    Dick Van Dyke Appliance World
    Horrible. The guy who installed my dishwasher moaned and grunted the whole time.
    - S H.
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Kitchen Appliance Sellers in Springfield

Companies below are listed in alphabetical order.

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    L
  • LOWE'S

    2560 N DIRKSEN PKWY
    Springfield, Illinois