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Plumber reviews in South Barrington

Real People ~ Real Reviews ~ Real Results

  • Mark was outstanding! He diagnosed the problem based on our conversation and photos I texted to him. He arrived promptly with the required part and fixed the problem. Mark was professional, personable, thorough, and responsive. He truly showed he cared about resolving the issue and about our satisfaction. We will recommend him and definitely call him again when we need help.
    - Marianne P.
  • I thought I'd change the cartridge myself since I'm somewhat handy. After struggling to remove the parts necessary because the hard water here practically "welded" them together, I finally inserted the new stem cartridge but couldn't get the retaining clip seated to keep the stem in place. After enough of my wife's "I told you so's" I sheepishly called Stan Halan late Friday afternoon and he said he would talk me through it. After a tutorial in basic plumbing the clip went into place. I called Stan at home to thank him for his patient advice. How many plumbers would have turned my problem {remember the water had to be turned off} into a quick source of income. Three cheers for Stan. I've hired Halan Plumbing before and have recommended him to neighbors.
    - Donald K.
  • I had an appointment with Lifeline to come out to see if they could tell if I had a leak, as I had some water damage in the house I just purchased. Then we noticed the crawlspace was flooded, and a toilet was leaking. The plumber who came out was great. He was there to take care of me, not rush out to another job. He couldn't find a leak. But he suggested that I call a water damage company. He actually made the call and waited for them to arrive so he could be there while they were there. He looked at my toilet, and replaced the sump pump. Great customer service!
    - Tracy O.
  • The short answer: It went terribly. Recommendation: Google "How to buy and replace a sump pump", and do it yourself. Or, hire a different company. Details: This ABC pump is not labeled with any manufacturer information, only a tag saying that it is manufactured exclusively for ABC. I told the service scheduler that the pump and motor were working 100%, but that I needed replacement parts for the float switch assembly. Was told that ABC does not sell parts, all they do is replace any malfunctioning pump. I scheduled a free estimate for replacement of the pump. The MINIMUM price to replace the pump with the exact same model, was $800.00 - They also provided quotes for "better" pumps, which ran up to more than $2000.00!!! I looked online, and found a highly rated replacement pump on Amazon, for $177.00! I performed a temporary repair of the float switch assembly, and the pump ran for another year. When it began malfunctioning again (still due to the float switch), I looked up ABC's website. It says they DO provide repair services for sump pumps. I was again told that ABC does not repair pumps or sell replacement parts. I had to point the customer service rep to the ABC website, in order to schedule a repair technician to come out and look at the problem. I was scheduled to have a technician come on a Saturday, "around noon." The schedule was confirmed via E-Mail and phone, but the technician didn't show up or call. Around 3pm, I contacted ABC, and was told that there were many "plumbing emergencies" that day, and that they would have to re-schedule. I ended up cancelling the re-scheduled visit, spent $20 on a replacement float switch, and spent less than 1 hour modifying the pump assembly. It's working now, no problems. Remember: ABC wanted EIGHT HUNDRED DOLLARS to fix a problem that (at MOST) would have cost $177.00 and 1 hour of my time. I cannot recommend ABC, based on my experience with them.
    - Michael A.
  • A+++ We needed help and they were at our house within 90 minutes of our call. Phil was knowledgeable, efficient and neat, clearly explaining what he was doing and why along the way, and what it would cost to do it. It was a pleasure to do business with Phil and this company.
    - Sue W.
  • Everything went as expected, was on-time and work done in a professional friendly manner. The total cost was $239.00 including all parts. I have used Lakeside 5 times in recent years for various projects and have always been very happy with the results.
    - James T.
  • Beware – After over 10 years of being a customer of ABC plumbing, spending thousands of dollars, and maintaining our monthly membership, ABC has decided they no longer want me as a customer. I called them to fix my sump pump system. They quoted me a very high price, which I knew was a significant premium. While I wasn’t happy about it, they had me in a situation where I need the pump system fixed quickly. The pump system stopped working 48 hours later. Three different plumbers came out over two days and couldn’t fix it. The new pump system had pumped silt/mud into my ejector pipe and clogged it. They quoted me over $1,500 to run a new pipe to solve a problem they created. Again, I wasn’t happy about it, but needed it fixed before the snow melted and rain came. In the process of all this, one of plumbers backed into my basketball hoop (see attached pic). I had hoped I could reach a satisfactory resolution with customer service but could not. They offered me only $250 off the new pipe to solve the problem they created, but no discount on the original installation, and just put me in touch with their insurance company for the basketball hoop. Getting the hoop fixed is now my problem/project. I will never do business with ABC plumbing again and hope I can save anyone reading this a similar expensive and frustrating experience.
    - David M.
  • When quoted the price of $600, I questioned it b/c of the extremely high cost. Was told they don't charge by time but by job and I'm paying for their expertise, etc. I reluctantly agreed b/c the leak needed to be stopped and it was late by then and what do I know.... and I have been kicking myself ever since because the price was absolutely OBSCENE - $600 for a very simple, very quick diagnosis and repair. I called the next day to question the price (maybe it was an innocent error) and I was told someone would call me back but they never did. PLEASE DON'T fall for this like I did... take a few minutes to do a little research online into the average cost before agreeing to the work. In this case it was less than 1/2 of what I was charged.
    - Mark B.
  • I will never use a different plumbing company. We needed a drain valve replaced and they were able to send Patrick out the next morning. He did that and I asked him to take a look at a leak on the other side of the house. Turns out it was our water heater, which, I was surprised to learn, 21 years beyond its expected lifespan. He quoted a price to replace, which was as expected. It turns out our house was designed by blind squirrels and presented some ... challenges. Patrick was not deterred and MacGyver’d it in there with PVC pipe. He was there for hours longer than I expected, and was surprised when the price was the original quote.
    - NICHOLAS H.
  • Eric came out in the bitter cold to check things out in time for me to grill on New Year's Eve. He identified a leaky quick-connect gas valve on the main gas line. Eric replaced the faulty gas valve and the hose from the valve to the grill. No more gas smell, lots of gas and good flame at the grill. We played telephone tag a few times and there was initially a bit of miscommunication about whether or not I was calling to get the grill cleaned (not possible in winter without water). Once we connected directly, Eric was very responsive. I will definitely call him for future work. He is very knowledgable and pleasant to work with. Highly recommended!
    - randy c.
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Plumbers in South Barrington

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