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Moving reviews in South Barrington

  • F
    City Wide Movers - Chicago
    The worst shady movers. They will not take care of your personal property as evidenced by dragging my expensive cast aluminum patio table across the concrete driveway and scratching the side. This citywide movers is now contracting the work out, using small contractors like family movers with old oil leaking trucks. They are mostly shady illegal immigrants. They will quote you a low price, send you a quote stating no hidden fees. Once they have your furniture in their truck at your new place the felon immigrant, Jonathan, will fumble with the immense paperwork for 45 minutes telling you how he is going to charge you $238 extra for a few feet of yellow tape and reused cardboard, even though the quote says there is no additional charges, and if you don���t pay it they will not release your personal property. if you choose to use this Citywide movers aka Family Movers, I highly suggest you park your car in front of their truck at your new place, then don���t move it until they move your property inside and honor their written quote. Watch out for the Mexican immigrant tough guy who goes by the alias of Jonathan who will also collect your good pens.
    - David R.
  • F
    ADCO Van & Storage Inc
    This review is regarding the fraudulent business practices performed by Adco Van and Storage, Inc. In June 2018, we contracted Adco Van and Storage for moving services from Island Lake, Illinois to Crystal Lake, Illinois. In May 2018, we did an initial walk through of our house in Island Lake with Adco resulted in a moving estimate of $2,151.00. Please see the attached quote referencing this amount. Adco knew how difficult of a job this was as we were downsizing from a four bedroom house that we happily lived in for 20+ years. We agreed to the estimate and scheduled the move. On June 12th, Adco arrived at our house with a semi-truck ready to start the moving process. They had four workers total for this job, two of which were temporary workers. During the time they were moving our belongings into the semi-truck, the leader of the team left to work on another job. As a result, this reduced the total worker count to three and therefore increased the amount of hours required to finish the job. This ultimately increased the total charges. Additionally, the workers broke or damaged multiple pieces of furniture which later prompted an insurance claim to be filed. Pictures of the damaged furniture are enclosed. On June 15, 2018, after the horrific moving experience with Adco, it came time to remit payment for their services. The team leader, David, was extremely rude and sarcastic during this discussion. He didn���t accept responsibility for the damaged furniture and stated ���it was already in that condition���. He handed us the invoice for $3,952.50 which we disputed due to the multiple issues referenced above. After we declined to pay the invoice, David escalated to the owner of Adco, his name was Brian. After discussing our concerns with Brian, we came to a verbal agreement at the final price of $2,366.00 for moving services. A personal check (check #8622) was issued and cashed by Adco a few days later. We understood the initial price was an estimate and we agreed to pay an additional $149.66 (10% more than the original estimate) than what was quoted. We thought this was fair. A few days later, after filing the insurance claim on June 18, 2018, Brian called us asking for an additional $1,800.00. When we said we weren���t paying, he harassed us with multiple follow up calls. We couldn���t believe he didn���t honor our agreement. On June 29, 2018 we received an email from Sue Bukowski, Accounting Manager, advising that the total charges came to $3,952.50 and that we owed an additional $1,586.50 for services. I���ve enclosed a copy of this email for your reference. We were extremely upset after reading this email. Not only had the moving experience been traumatic and they damaged $2,000.00 worth of furniture, but then Adco had the audacity to ask for more money. The Accounting Manager then continued to explain that they would come to a ���compromise��� if we paid $379.00 of the outstanding balance. We said absolutely not. On or around July 3, 2018, we received a letter dated June 29, 2018 from Kim Dinschel with the Adco Claims Department. Kim advised that Adco will not disburse funds related to our insurance claim unless we pay the outstanding balance due for transportation services. Holding up our insurance claim until they get more money out of a customer? That sounds like extortion. It is morally wrong that they are holding our insurance claim funds. We paid $150.00 more than what was quoted. On July 9, 2018, Kim called us stating that in order to process the claim they needed to send someone to our house to assess the damage. We had already provided pictures and a copy of the receipt for the table they broke. At this point we are not comfortable with this company coming anywhere near us. We don���t trust them. We declined their request. As the customer, we should not be penalized for a mistake Adco made on the initial estimate or for the workers they assigned to our move.
    - Brian M.
  • A
    Excellent! They were right on time, very professional and careful. Got the job done quickly without any hassle. The price was reasonable too. Very pleased and would highly recommend them to everyone. I know this was a small job, but they gave it the same effort and care as a job much larger.
    - Cindy Z.
  • A
    We could not have been more pleased with Andres and his Team from AM & PM Moving. Each team member was polite, professional, extremely hard working and very careful with our furniture. Each item was prepared for the move with padding and wrap to protect from damage. The move was complicated because the storage units were on the second floor at Life Storage, but Andres was able to stage all the items to move safely and store in an organized fashion. The job was finished on time in one day with no mishaps.........Thanks Andres
    - Betty L.
  • F
    I can honestly say that without a doubt that selecting this company to move my belongings was one of the worst decisions I have ever made. Please save yourself the heartache and do not hire this company. The majority of my furniture was damaged during the moving process due to the neglect of the moving team. Large wooden custom made pieces were not even wrapped in cotton blankets and got destroyed. Our sales rep (Nate) was very professional and educated, but he disappeared the moment things started to go wrong as the trucks were unloaded. The #1 reason I am completely disheartened by this company is because the owner doesn't care at all about customer service and the quality or reputation of his company. After watching dozens of pieces of furniture come off the moving truck that were destroyed and damaged we demanded to speak to the owner. We did eventually get a hold of him, and he never once came close to apologizing for the devastation he caused us. His response was "I'm not in the insurance business so call XYZ number, and make sure you send the balance due on your account". Wow I'm so glad that you care about your customers Mr. Bill Volk.
    - Carolyn M.
  • A
    Hornet Moving
    The team was super kind and worked very hard. A great group of guys - Bobby, Antonio, & Chris. Drew was an excellent sales rep and very attentive to my specific needs. Overall the moving team was very professional and courteous, and they were very intentional about wanting to put their best foot forward. The team was efficient as well. If I were to ever move again, I'd ask for these three guys. I've moved too many times to count and they were the best experience I've had.
    - Luis D.
  • A
    First Class Moving & Storage
    Excellent experience! From initial phone call, to job estimation and pricing, to the actual move, everything went smoothly and efficiently. The price given was exactly what I paid which is unusual when moving in my experience. The actual movers were prompt, courteous and professional. I recommend them highly.
    - Faith B.
  • A
    Blankenship Movers Inc
    The move went well, and the movers did an excellent job. Ronnie (sp) and his crew did great, I would use those three men again. I used a special on Angie's List for this move, it was 330.00 for a truck, 3 men and two hours of time. I really needed to make an effort to confirm movers were coming date/time. This isn't "negative" feedback I just didn't expect that I'd be the one calling and confirming. I spoke to two different men about the point A and point B of the move. When I spoke to the second man, he mentioned a 30.00 travel fee out of the city. I told him I wasn't aware of this and he honored the 330.00 versus 360.00 that would have been the mentioned out of city travel time. The movers were careful with items, when loading and when moving into the house. Nothing but accolades to the movers. As far as the two men I spoke to they seemed like hands on operators versus having people who answered their locking it in was just a small effort on my part.
    - Maryclare M.
  • A
    USA Moving & Storage Inc
    I could not find any company who was willing to do the relatively small job on such short notice, and one of the companies I called suggested I contact USA Moving. I'm so glad I did! USA Moving told me they could do it as soon as that day, but we scheduled it for the next. They did everything in under 2 hours, I was very impressed. Showed up on time, did great work. 4 man crew at $140/hour plus the cost of the truck. Would definitely recommend to others.
    - Caryn T.
  • F
    Breda Moving Company Inc
    Met with Breda Movers Estimator at our home where he went through house with my wife and I. He sat at the table after walking through and did the estimate. He told us how adept he was at this, had been doing this for many years, and came up with an estimate of $7000 which we thought was high and we reviewed agin what has already been packed and was not going as we were donating and junking about two truckloads of goods.  We have moved 4 times in our lifetime and had never had any problems or disagreements and I have NEVER written a poor review of any company. This was a short move and we were more concerned about just having a smooth transition, we accepted the estimate in good faith although reviews spoke to high estimates etc. There were some quality issues as some of the people in the house to pack seemed to roam around without purpose and boxes that ended up in wrong rooms, etc the surprise came the next evening after most but not all of the move was done

     In the evening of the next day after getting everything to the new home and most of it unloaded the driver and I sat down after I had tipped them $500. He proceeded to redo paperwork and handed me a bill for $10,800!! In effect billing us for OVER 50% more than what their stated expertise was in estimating. At this point they had not uncrated anything, and had not unpacked the heaviest mirrors and had not finished putting glass tables etc together which they had said they would come back to do. However I refused the bill which no one had even mentioned or given me before this end of move. So according to Illinois and DOT regulations I agreed to pay them 10% over the estimated $7000. Nothing was said at any time during the move about such an outrageous price issue, and obviously the trucks were packed and went to the new location. There was a carpet we asked them to carry up to the garage and a few other things that we asked them to move to the garage which took less than 15 minutes and we tipped them accordingly for that. To us this was distressing and a nightmare scenario as close to bait and switch as you can have in a move, the President of Breda Moving called. Me and Demanded that we pay the additional thousands, and then told me that I was "stealing money from them and that I probably stole from my employees" at which point I hung up. Now about 6 weeks later I received a lawyer letter from them demanding a payment of $3500+ or as the letter states face " costly litigation". Since they are going this path instead of being sensible and realistic I will now have my attorney file counter claims for fraud, emotional distress, and complaints to the attorney general, DOT etc. They also never gave us a copy of insurance we bought for $500 which is supposed to be given to the moving party the first day and so monies should be returned according to regulations. We are very disappointed.

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    - Irving .
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Moving Companies in South Barrington

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