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Find Top-Rated Skokie Home Security Companies

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Home Security System reviews in Skokie

  • A
    The sales rep was very professional, I felt comfortable and didn't feel pressured. He was able to fit my security needs, answering all the questions, and was able to put me in the right package. The install was prompt and professional, because the system is completely wireless, they didn't have to make any holes or a mess in my home. Security system operated flawlessly, and the installer explained it to use very thoroughly. Overall it was an incredible experience, unlike that I've had with cable companies.
    - Allen S.
  • A
    The process of selecting a new security system went very smoothly. We received some excellent advise from Security Doctors and were able to make some good decisions on a modern security system for our new home including the option to implement smart home functionality. Over the past year the company has provided great customer service, including e-billing option with invoices via e-mail. Also, after installation we needed to make a few minor adjustments and Security Doctors was able to handle easily to accommodate our needs. We would highly recommend this company for managing your home security system.
    - EILEEN C.
  • A
    Talked thru what was needed with a very helpful representative. Frontpoint sent security system to our home for self-install. Install kit included good directions. Needed a couple of calls to their help line to clarify a few things but install was easy and quick. The system and their customer service is excellent. Highly recommended.
    - Brian P.
  • A
    Tony came out to assess our home. He was very professional, friendly, and communicative. He made suggestions to best secure our home but it never felt like he was pressuring me to buy anything. The installer, Ming, was also very professional. He was efficient with the installation and a good teacher for using the system. I had several questions along the way and Raj, the customer service manager was quick to respond to my emails and very informative and detailed.
    We had considered a DIY installation, but ended up deciding we were more comfortable with professionals doing it, and also more comfortable with a local company. We're very pleased with our experience and would not hesitate to recommend Alert Protective Services to others.

    - AMY S.
  • A
    Called to use Angie's List special which was supposed to be only for residential and include only certain items, however their
    great salesperson Alyssa  said the deal could be applied to my small business  and she customized the package of alarm sensors over the phone to fit our needs (subbed 2 motion detectors for 3 door sensors, etc). Alyssa's service and attitude on my initial phone call was what gave me the confidence to try their solution.
    It took about a week to ship and I installed around March 3. Despite good instructions, we had a few issues at install which were handled well by customer service over the phone. These folks give some of the best phone customer service (install coaching, problem solving, technical knowlege, etc)  I have ever experienced with any company - similar to my experience when speaking with American Express- but even more personal.
    We continued to have some install problems due to the size of our location, distance of some of the door sensors from the control panel, cement block construction etc as the signals were not getting through. After another detailed customer svc session on the phone where they asked a lot of questions about our location, they offered to ship us alternate higher powered door sensor units for me to install on the doors furthest from the panel. The new sensors arrived after a few days along with a self return label for the old sensors. Installed the new sensors and stayed on phone with customer service the whole time. Dont know who trains these folks or who wrote their systems but boy am I impressed. In the end, a few more minutes of troubleshooting and our entire system now works like a charm and includes all the smart phone access functionality (they have an app) to set or disarm the alarm remotely using their parntership. This cell phone access feature alone the other providers wanted to charge us an extra $15.- 25. per month for and its all part of the deal with Frontpoint. Highly recommend.
    - Doug S.
  • A
    The installation kit was easy to follow and install. Any questions were answered quickly and efficiently.  The placement of the sensors on entry doors and windows is done by the homeowner with Front Point advising over the phone and then testing their placement on their monitors. Sensors by the doors, and windows along with motion sensors on walls in strategic areas are affixed using EXTREMELY strong double sided tape! No drilling or wiring needed.  The sensors using long lasting lithium batteries then signal the control panel if anything is amiss.
    - William L.
  • A
    I ordered the alarm security system online and received it as promised within 2 business days.  My husband installed it and called FrontPoint for activation.  Everything went very smoothly and we now have an alarm system with which we are very satisfied.  Thank you Angie's List and FrontPoint!
    - Anita E R.
  • A
    I evaluated 4 companies for installation of a home security system. Frontpoint appeared to be the least expensive, had uniformly great reviews on a number of websites, and I liked their professionalism in discussions of price and features. Their directions for installation of the components was quite clear. Any questions I had were readily addressed by their call-in number, which entailed very little waiting to get to a person. I would certainly recommend them.of
    - Barrett R.
  • A
    I had hired another company which never could finish the job (17 months still not done).  This group came in was willing to finish the work.  They charged a fair price and finished in less than a day.  The sales folks are pleasant but not very knowledgeable about possibilities outside the normal setups.  The technician was very knowledgeable and was willing to do a few out of the ordinary things without any problems.  I can see why this company is top rated on Angies. 
    Have since had them come back to tweak the system a bit as we get out the bugs.  They conduct the service quickly and without charge!!!
    - David P.
  • C
    SLOW. This is a very small company who do it as a side business. This job is now into the 4th month and counting. Still not done. To be fair, I have not been pushing them but it is an absurd amount of time. I am sure if I call I could accelerate. Very nice folks. They do a good job when they show up. Not top shelf but certainly solid work. Need to keep an eye on them if you are particular about details.
    - David P.
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Home Security Companies in Skokie

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