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There are 47 highly-rated local home automation services.

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Home Automation reviews in Skokie

  • A
    Frontpoint
    Talked thru what was needed with a very helpful representative. Frontpoint sent security system to our home for self-install. Install kit included good directions. Needed a couple of calls to their help line to clarify a few things but install was easy and quick. The system and their customer service is excellent. Highly recommended.
    - Brian P.
  • A
    Frontpoint
    Called to use Angie's List special which was supposed to be only for residential and include only certain items, however their
    great salesperson Alyssa  said the deal could be applied to my small business  and she customized the package of alarm sensors over the phone to fit our needs (subbed 2 motion detectors for 3 door sensors, etc). Alyssa's service and attitude on my initial phone call was what gave me the confidence to try their solution.
    It took about a week to ship and I installed around March 3. Despite good instructions, we had a few issues at install which were handled well by customer service over the phone. These folks give some of the best phone customer service (install coaching, problem solving, technical knowlege, etc)  I have ever experienced with any company - similar to my experience when speaking with American Express- but even more personal.
    We continued to have some install problems due to the size of our location, distance of some of the door sensors from the control panel, cement block construction etc as the signals were not getting through. After another detailed customer svc session on the phone where they asked a lot of questions about our location, they offered to ship us alternate higher powered door sensor units for me to install on the doors furthest from the panel. The new sensors arrived after a few days along with a self return label for the old sensors. Installed the new sensors and stayed on phone with customer service the whole time. Dont know who trains these folks or who wrote their systems but boy am I impressed. In the end, a few more minutes of troubleshooting and our entire system now works like a charm and includes all the smart phone access functionality (they have an app) to set or disarm the alarm remotely using their alarm.com parntership. This cell phone access feature alone the other providers wanted to charge us an extra $15.- 25. per month for and its all part of the deal with Frontpoint. Highly recommend.
    - Doug S.
  • F
    AllStar Technologies llc
    They came out gave fair bid and I paid 50% up front.  They proceeded to conduct the job VERY slowly.  I called every time and they came out and did one little thing and this went on for about a year before the low voltage was completed.  A job that should take a few days at best.  It is done and fully functional and fully paid for.  
    Then the alarm went on for another 1/2 year. Now we are 16 months into the job.  No alarm, no fire protection for my family.  I finally gave up and had another company finish the job in less than a day!  To be fair I agreed to pay him what he asked minus the fee for the second company to finish the job.  He did install the basic system.  He is now billing me for a few thousand more than originally agreed upon for a job not completed!  I would not agree to the fee even if the job was done.  We had a signed contract.  This really belongs in the penalty box.
    - David P.
  • A
    Hooked Up Installs, Inc.
    .
    - Malcolm R.
  • A
    AV Integration Group Inc
    AV Integration Group Inc did a professional job, that's why I picked them because they had a reputation for doing it right.
    - Christopher W.
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Home Automation Services in Skokie

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