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Furniture reviews in Skokie

  • A
    No Drama Piano Services
    It was very easy to sign up for an appointment on his website (which showed all of the available appointment times.) On the date scheduled, he came on-time. The tuning was great and he oiled the sustain pedal which seemed to fix the problem. A few weeks later though, the sustain pedal started to squeak again. When I e-mailed him about it, he immediately e-mailed me back saying that he'll come out, no charge, to correct the problem. The next day he was here on-time and fixed the issue (it turned out to be a screw that was too tight). I'm very happy with his service and will only use him in the future.
    - Lyle K.
  • A
    Mike & Sons Upholstery Inc
    I brought the chairs to the shop and the woman who helped me was right upfront with the fact that the price to recover and replace the foam would be $175 plus fabric cost per chair. Although I knew that I could probably find new replacement chairs that were similar for less money, I didn't want to throw away chairs that I liked that were otherwise in good shape. So I decided to go ahead and look for a fabric that matched. The woman was very helpful and patient in looking through many fabric sample books to find a fabric that was a close match to the original fabric. Since we are no longer using all six chairs of the set together, the fabric match did not have to be perfect, but I did want it to be as close as possible. When I finally found a fabric that seemed similar, it turned out to be super expensive, like $70/yard! That would make push the total cost to more than I was willing to pay. So we went back to looking through even more fabric samples and actually found another fabric that was a better match for $40/yard which was discounted by 20% for the reupholstering job. We must have spent at least a half hour just looking through fabric samples, and through it all she was really professional. She had a good eye for color and pattern to quickly sort through for possible matches, but she let me decide whether the fabrics were what *I* wanted. She also never rushed me as we looked through dozens of books and hundreds of fabric samples. In one case, when I thought I saw a fabric that was close in color, she pointed out that the fabric had more of a velour finish which was different from the original fabric. Her familiarity with different fabrics enabled her to point out subtle differences to me. For the fabric that I finally chose, the total cost was $229 per chair including 10.25% sales tax. After all the time we spent finding the fabric, when she calculated the total, she still presented the cost as a choice in case I still felt that the cost was more than I wanted to pay---no pressure at all. I decided that I did want to have the work done, so I paid a 50% deposit. She said that the work would probably take 2-3 weeks, but since I dropped off the chairs on December 8, I expected that there could be delays due to the holidays. When I didn't hear back a month later, I called and found out that the chairs had been ready, but they had neglected to call me back to let me know. When I went to pick them up, it was raining, so they put big plastic bags over the chairs to protect them and a couple of staff brought the chairs out to my minivan and put them in. The upholstery work is great. The chairs look better than before with a higher grade foam and fabric than they had originally. It wasn't cheap, but I think the cost is fair for the high quality skilled labor. I am also glad that I could support a nice local family-run business. The business has been owned by the current family for 20 years and was established 20 years before that.
    - Deborah B.
  • A
    Abt Electronics & Appliances
    Excellent. We purchased appliances and Abt put them on hold until our kitchen remodeling work was completed. We were not sure if a French door refrigerator or a side by side would fit. The Abt salesman said side by side and the contractor said French door. So I purchased both. I agreed with the salesman but I went with contractor's recommendation. We received delivery of the French door refrigerator only. Abt said they would exchange it for the side by side if it did not fit. It fit.
    - Harold P.
  • A
    Mike & Sons Upholstery Inc
    Office manager was accommodating from beginning to end. I was given swatches of fabric to take home to help finalize my selection. There was no problem in having the job take about six weeks since the chairs had been sitting in my basement for twenty years. They called when the seats and backs were ready and had offered to put the chairs back together if I brought them in. I was glad I did since one of the screws had been stripped and it took some extra work. The finished chairs looked like new. The craftsmanship was impeccable.
    - Dee A.
  • A
    Leo's Furniture & Upholstery Inc
    Leo's did an excellent job on the rocker.  It looks great and I don't worry about falling through the seat anymore. They were very quick to do the work and $80 of the charge was pickup and delivery service.  A terrific professional and quality company!
    I would add before and after pictures, but I'm not sure how to do that.
    - Patricia A.
  • D
    Gus Roddy Piano Service
    Yes, Gus knows how to tune a piano.
    That said, I've had piano tuners spend considerable more time with my piano for the same cost. 
    What really upset me was that I hired Gus for a Basic Tuning. When he said he was done, my piano was still completely apart and he told me that he had to lower the pitch and it would cost another $30. I didn't ask for this, nor did he ever tell me it was necessary.
    So he held my piano ransom for another $30. How do I know he went through and tuned my piano twice?
    Shady practices.
    - Keith H.
  • B
    I don't think that the installers actually work for them. I think they contract it out. The best part was that they were very accommodating and they did follow-up. The worst part was that, for some ridiculous reason their paperwork got messed up and they refunded the money I paid to them in the mail in a check. I said to myself, "If they're making this kind of a mistake, the best way to handle is just to keep the check and wait for them to figure out that they refunded the amount of money." They did and they were very glad. I was waiting for them to make the call. I just walked in with the check and and I gave it back to them. They were very apologetic about that. I don't know why that happened. There was some kind of a follow up. They gave me a gift certificate for an amount of money that was not terribly high. But, that I would say, was probably the worst part. The people who delivered it and installed it, installed it correctly, but there was a problem with the leveling. The price was very good. I think I did buy one or two televisions from them after that.
    - James C.
  • A
    Leo's Furniture & Upholstery Inc
    Frank helped me decide whether to invest in recovering my high quality sofa or spend the money on a new product of lesser value. I explained what I was looking for in a 'new' sofa, chose material and the team at Leo's worked their magic. They reshaped the back, eliminated the skirt and added different legs. No one can believe it is the same piece of furniture. It is so gorgeous, the sofa now has a place of honor in the living room as opposed to the TV room!

    - Kathleen N.
  • A
    Francis Hunt has been tuning our upright piano for as long as we can remember.  Trustworthy, skilled and reliable.  While I don't remember what we paid last year, his prices are always reasonable.  Now that our piano players are out of the house, Francis calls every year or two to see if we need service.  We strongly recommend Francis Hunt!
    - Judith W.
  • A
    Mike & Sons Upholstery Inc
    Mike & Son's were very responsive in proposing the best options for my repair.  They quickly provided a quote and then completed the work within a fast, reasonable schedule. Other vendors said they were 'really busy' and may be able to schedule the work within a couple months but Julie got the work done within a couple weeks.  They were great at communicating costs & schedules and the final outcome was better than expected.  We're looking around the house for the next furniture that Mike & Son's can update for us!
    - Peter M.
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Custom Furniture Makers in Skokie

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