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Moving reviews in Shiloh

  • C
    Simple Moves started off just fine. They wrapped things in blankets and taped things that needed to be taped (not sure why they used packing tape on the wooden pieces as it had the possibility of stripping the finish off when removed....) and had everything in the truck in about 2 hours. The bad part started when they began to unload at the new address. So many damages and breakages ...I'm still finding damage and breakages as I continue to unpack boxes and unwrap furniture. Then when you call to speak to someone about the damages, they answer the phone and then say they will have Brian contact you about it but after 3 calls, I am still waiting for someone to call me back to arrange an inspection! Just to mention a few damages etc...dented dryer door, broken mirror frame, cracked dresser top, when they dropped the refrigerator down the stairway it scraped the steps. They lost the hardware to put my desk back together...... And at 2.5 hrs into unloading, one of the movers got an attitude and verbally spoke out about it in an unflattering way. He did go outside and come back in to apologize to me but...too little too late! I would never recommend this company as they do not care about your belongings or keeping their promises to "have it repaired" thru their damage insurance, etc.
    - Vida H.
  • A
    They were very conscientious and dedicated to providing quality moving services to meet our individual needs. Punctual and reliable, as usual we couldn't be more pleased.  We highly recommend them and will continue to use their services.  Quality services that we can rely on!
    - Randall T.
  • F
    All Star Moving LLC

    This mover has never contacted me since the move and I have never been offered any type of mediation. If you look at my review, you will see that my issue was not with the staff or quality of the work performed. It was with the owner. He failed to uphold what was originally agreed to via our phone conversations. All I can add is if you use this company, please do the following:

    1. Have a representative come out and view what needs to be moved. I was told this was not necessary. I trusted the owners experience as to what was needed, even though I did ask for two (2) trucks and was told it wouldn't be needed.

    2. Get it in writing. I should have know better than to accept verbal promises from the owner. There is no way show our phone conversations that took place. It's a he said/she said type of situation. It's up to you as the potential consumer to weigh our responses and decide whether to give this man your business.

    3. If you decide to spend your money and trust your move to this man, and changes occur during the move, get these changes in writing or video/tape with your phone the conversation that takes place between you and the owner/staff. If you don't have your moving agreement in writing,  at least then you may have some recourse when the owner/staff make changes to what was agreed.

    4. I had not mentioned the fact that I am handicapped. This was a non-issue as far as I was concerned. The agreement to what services were to be performed should not be based on my disability. The job should have been completed no matter if I have a disability or not. For Mr. Hildenbrand to infer that my disability kept his company for completing the move as agreed to is insulting.

    - William F.
  • B
    A Arnold Relocation
    A. Arnold representative arrived on time to bid to our upcoming move. He was professional in appearance and tone. Their bid was twice the price of 'All My Sons Moving.' Stupid us - we went with the lower bid and have regretted our decision. Our move was a horrible experience with All My Sons. Avoid them at all costs! We wish we had chosen A. Arnold.
    - Wally M.
  • A
    Anchor Moving Co
    I am getting married in a few days, and we are combining households.  We moved stuff from Point A, to Storage Point B, then went to Point C and loaded up and unloaded at Point  A again.
    They were clean and professional in every respect.  They were very careful with our things, and there was not one scratch on a wall, furniture, etc.  They put a bunkbed apart and back together perfectly (unlike my previous moving experiences).  They worked fast which saved me money.
    I expect to moving again, and we will be doing multiple points again.  I ABSOLUTELY will use  Anchor Moving Co again.
    I am a military brat, military spouse, and moved after military retirement.  This was the best move I have ever experienced.  That is saying a lot.

    - Regina P.
  • A
    All Star Moving LLC
    All Star correctly determined in advance that we had a large load, sent two trucks and five guys. They arrived on time, worked very quickly and efficiently. Everything was handled carefully, everything that needed protection was wrapped in moving blankets or otherwise protected. They unloaded and moved everything into the new house with the same care and efficiency, assembled everything that needed assembly. At the end of the move, they had us take ample time to make sure everything was done right and there was no damage. We have moved many times, and this was one of our best moving experiences.
    - Edward K.
  • C
    MBM Moving Systems
    Two weeks before, a move of partial load of household goods from a storage unit was contracted with a deposit, for shipment on 7/15/2011.  On 7/14/11, we were called by a driver at 4:30 pm to say that the movers would not be picking up our load as contracted.  And they didn't know who would be picking it up but it would be between 8 and 10 am on 7/16/11.  Calls all day 7/15/11 were made to answering machines or to personnel who gave us no confirmation of any specific pickup time.  Even calls early on 7/16 were unanswered.  Three hours waiting at the unit were unanswered.  Late afternoon, I finally reached a customer service representative as he was leaving for the day who said a driver would call me "later."  That happened at 7:15 pm, with the subcontracted moving crew arriving at 7:45pm and leaving at 12:15 am on a Saturday night.  The moving crew, itself, was exceptional, taking particular care of our property and delivering it in a timely manner.  For their work, I give the company a barely passing score.
    - Nelson W.
  • A
    Amen Movers
    Lloyd Benson and his team helped our family move household belongings to a storage unit a year and 1/2 ago. He was available again when we needed them sorted into two shipments this month. His enthusiasm, professionalism, and careful concern for us was apparent all day. When we had trouble with a separate interstate mover that we had contracted, Lloyd was invaluable with information for us. We hadn't been aware that Amen Movers had an interstate moving license or we would have had them handle the whole thing. Definitely an "A" company!
    - Nelson W.
  • A
    All Seasons Moving
    They did great job!
    - Koji M.
  • A
    Two Marines Moving
    Very well -
    - Christopher S.
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Moving Companies in Shiloh

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