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Home Improvement reviews in Sesser

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  • I don't do this often, but, if you find yourself needing a new air conditioner or furnace, DON'T contact Affordable Heating and Cooling. HORRIBLE SERVICE except for one guy.
    The first day they came to install the inside unit there was two or three guys I think. They took the old unit apart and did some work and then they had to leave to get other parts to it, but said they would be back the next day. Turn to the next day, and my friends,who were kind enough to drive me to the new house at 8am, and I sat in a freezing cold house for a few hours. Dustin called the place and was informed that the one guy who was going to come back that day had the flu. Which, in our minds, amounted to the day they left was that guys birthday (because they had mentioned it) and he was hungover and didn't come into work. But, we didn't get a courtesy call that they weren't going to come. 
    Speaking of the office employees, if you leave messages with the secretary, or ask her questions, she won't call you back or let you know anything. 
    We had nothing but problems with our brand new inside unit last year, it would freeze over and leaked all over my office floor causing me to rip my flooring up so they could replace the sub flooring. But not my carpet. In fact, before we talked to the ONE guy we liked from this company the owner was refusing to fix my floor! I'm not sure what the one guys name was that we liked, he was an older gentleman that always let us know what was going on and what needed to be done. And I'm pretty sure he's the only reason why my sub flooring was fixed. Because as the boss told my father in law over the phone "I'm not paying to fix the floor in your trailer (I live in a ranch style house?) the floor in there is ruined already."
    Our thermostat that they installed also had issues. Now, this year, when we turned on our thermostat, nothing was blowing through the vents. Since our warranty ( year warranty) was out with Affordable my husbands parents found a guy that one of their friends knows to come look at it. Long story short- its the outside unit that is BROKE  because as the new guy put it "Affordable most likely put in the wrong kind of freon because the inside unit takes a different kind than the outside unit." And there is a chance that the coils in the inside unit are shot. We paid $1,500.00 when we first moved in this house to get a new inside unit...I'm SO glad that that $1,500 is going down the drain and this mistake that they could have made is going to cost us between $1,300-$3,000. And that's if the inside coils aren't broken I think. Do your research on this company! Don't choose them just because their quote was cheaper. 
    It is horrible that our inside unit is now potentially broken because it just turned a year old in Feb 2014.

    The problem that was found with out inside unit is they installed a 2.5 ton unit while our outside unit is only a 2 ton. Our new guy told us it caused the air compressor to burn out. We've been running on emergency heat all winter. There was NO reason why they should have installed a unit inside if it didn't match out pre existing unit outside. Now we need a new unit inside and outside for $4,000.
    - Alicia S.
  • I had called three or four other contractors before i found these guys. Noone answered the phone or acted like they were interested in the work. I found the number for Electrical Detectives and called them. They were very courtious and professional. They came and gave me a price which i agreed to. They then came back and performed the work. I thought Jason and his assistant were very professional and I am extremely satisfied with the job they did. I wish I had found out about them sooner. I would recommend them to anyone who needs electrical work done. I will definitely use them the next time I need anything done. If you need electrical work done please give these guys a call. You wont be disappointed.
    - Eric M.
  • everything was well done.  Timely, and professional.  Highly recommend.
    - Mike F.
  • unknown
    - Mike S.
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    - Mike S.
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Home Improvement Services in Sesser

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