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Interior Design reviews in Seneca

  • F
    Once the stairs were completed we found the materials to be seriously substandard almost all of the balusters were stained, warped, and gouged balusters, a return at the bottom of the stairs was left incomplete because the installer claimed he didn't know how to make it work and 2 other finish issues were just left because the installer didn't know how to deal with it. My husband asked Larry III to come and look at the issues and we were told that he was not coming back because He had already given us a $500.00 credit for the 2 newel posts that the installer took back and that I was a * expletive*. We contacted 2 other stair companies one of which I got through Angie's List to give us an estimate. They stated that they couldn't figure out why they did some of the things they did. They told me they would have done the job for $4500 and that short of tearin out the entire stair case they could replace all of the substandard balusters and rework the incomplete issues for $339 in materials and approx $300 more in labor depending on how long it took. The installer from Signature Stair stated that he would be fired on the spot if he ever put out a job that looked like the one Chicago Stair did. Dan had said that the materials looked like they had been sitting around, whereas they make all their own. As it stands the stairs look a lot better than what Chicago Stair and Components left me with but they are still not $6100's perfect. It ended up costing us $779.00 to bring the stairs to a completed state. This has been a nightmare and I really feel like they intentionally scammed me from the beginning with there hard sell and arrogance.
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Home Interior Contractors in Seneca

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