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Water And Smoke Damage reviews in Schaumburg

  • A
    SERVPRO of Elk Grove-E.Schaumburg-Itasca-Roselle
    Servpro was great. Not only did they check the water damage and stretch the carpet after it was dry, but since Servpro does not do roofing, they called and arranged to have Inovative Home Concepts of Crystal Lake come at the same time to determine why and how the flooding happened and how to correct it. Servpro did all my work for me! Found a company they trusted to do what they couldn���t, both companies worked together and both checked with me to be sure that what they and the other did was to my satisfaction! Not only that, but both companies called after subsequent downpours and area flooding to be sure I had no further problems. I could not have been more pleased with either company. I have recommended Servpro to friends who were equally pleased. FYI Aspen never did call back!
    - Jane A.
  • A
    Chicago Water & Fire Restoration
    The PM came in and provide a free estimate with a good explanation of the process.  The next day a crew of 2 members came and start to tear down the bathroom.  They spent a good 5 hours working.  First they cut out the dry wall of the areas where there was excess water.  Then they had to pull off the vinyl floor.  Underneath the vinyl floor was a tiled floor.  The team had to scrape the silicon underneath the vinyl and poke holes on the tile floor to begin the drying process.  In addition, they setup several equipment to address the water damage (e.g. fans, humidifier).  They also used a sanitized spray to address any potential molding.  Lastly, after 4 days, another 2 member crew came and removed all the equipment.
    - San P.
  • A
    911 Restoration of Chicago
    Working with 911 went very much as previous reviewers described. Roy is the chief point person, and he comes out for the initial inspection. He set up an appointment for mere days after I called him.
    The work involved removing damaged flooring and wall portions, and ensuring no water remains by drying with fans and whatever else is needed. Then the flooring is replaced and the walls (and trim) repaired and repainted to their original look. Roy and a partner did some of the work, while other work -- the flooring in particular -- was subcontracted.
    We even made the work a little trickier by trying to preserve some of the flooring, as only about one-third of the room's flooring was damaged. That meant the new flooring had to match the original. As our flooring was installed only two years earlier, we felt there was a good chance the same flooring (from Home Depot) could be found. There was some delay in completing the work as Roy and co. sought the same flooring. But they did indeed find it.
    Then the work was done in, I believe, four or five outings to our home. A few times we even gave the workers our garage code so they could come at their convenience and do the work. As some wood and trim work was required, the workers used our garage or driveway for the measuring and cutting. Each day they cleaned up thoroughly.
    The resulting flooring is not absolutely perfect only because at some borders with the original flooring there is the slightest wilting. That was our risk for not replacing the whole floor. But this is more of a recreation room for us, so it's not a big deal at all.
    The wall repair, meanwhile, was remarkable. You'd never know anything ever happened. They easily found matching paint, not even needing to use the leftover paint we had stored in the garage. Since only the bottom portion of some of the walls was damaged, I feared noticing a difference between original and new wall, but I can't tell at all. The new trim blends seamlessly with the original. I'm stunned every time I look at it.
    So it took a couple of weeks, but we got our room back the way it was. What I really liked about 911 is no matter what is damaged, they figure out how to fix it -- flooring, drywall, a piece of stud, trim -- whatever it is, they'll find a way to make it look like before. And with the new flooring, mold-resistant base layers are installed. Roy and co. are very conscientious about their work and the long-term effects. All in all, you can show them the problem, whatever it is, say please fix it, and they simply do.
    - Neil H.
  • A
    Handy Men & Mrs Helper Kitchen & Bath
    I used the coupon to have a painter for a day for $399.  He did great work, I was very happy with the outcome.  He actually finished sooner than I expected.....if I was smarter, I could of had a couple of other smaller projects that I could have gotten done with the coupon....but that was my fault.  I've used their service in the past as well and have been very satisfied every time.
    - Jeff K.
  • A
    Servdry, Inc. Water Damage and Carpet Cleaning
    Servdry did a great job on our couches. I've been using these guys for years and will continue to do so. They were able to come out within a few days of my initial call an d when they arrived they were polite and courteous. They worked efficiently only having to be here a couple hours and the couches were very clean.  Even a few marker spots from my kids (red marker on a creme colored couch, yikes) I thought wouldn't come out they were able to have removed.
    Great job Servdry.
    - Joshua S.
  • F
    Perfection Cleaning & Restoration
    They promised they would be able to do the work the week after I approved the estimate. When I called to touch base with them, they didn't return my phone calls. Finally I was able to speak to them and was told that they couldn't do the job for another few weeks!
    - Aima B.
  • C
    Roto-Rooter Plumbing & Water Cleanup
    Was able to schedule appointment with Roto Rooter in a short period of time.  Plumber arrived on time as scheduled and work completed in a short period of time.  When removing the toilet from my house water leaked out of the toilet onto my carpet.  Felt plumber could have put down something on the floor to prevent spells on the carpet.  Also, after he was finished I noticed two new items in the tank area.  I had to advise the plumber they were there.
    - Diane B.
  • A
    I can't remember the exact date and the exact amount - however, these guys were great. I wasn't satisfied after the first and quot;swipe/cleaningand quot; of the walls, so the team redid the entire job - it just needed a second cleaning (even after they told me that the room might need repainted - in the estimate). They didn't complain, they handled my question/complaint with sheer grace, and re-did the job. For someone who wasn't happy the first time, they made it right without making me feel guilty and without making me feel bad about complaining - they were truly amazing, and I will use them in the future. They also cleaned the carpets - did a good decent/good job. I highly recommend them for anything you need done as they showed up on time, were super friendly, and were open to ideas, suggestions and were flexible.
    - Cathy B.
  • F
    DD&G Development & Restorations LLC

    doors put in wrong/windows all had to be replaced because put in wrong and were leaking/deck had 2 layers of paint that peeled off because he decided to paint it in the middle of August over other paint/paver patio is uneven  so the pavers have to be fixed/wet bar area never grouted and broken tile pieces/ scratched up brand new wood floors and didn't fix/he even put the storm door handle on upside down/humidifier never finished being put in/stairway spindles were put in 6 inches apart which is not code

    Paid for outdoor lights ,kitchen  switch plates , bar tapper and refrigerators ,black granite tops for my coffee and side tables he took the tables and I never saw them or the granite and all this was paid for up front. Finally had to call Handymen & Mrs. Helper to come out and redo things and I have been told electric is incorrect and faulty, plumbing isn't even right parts.

    People have come in this house shocked at what they have had to fix and clean up!!

    This job took 2 years because towards the end he just wouldn't show

    - Andrea H.
  • A
    Cypress Home & Property Services
    They were wonderful! They were very good about working with my insurance company. They ripped everything out and totally remodeled the basement. I moved totally out of the house so they could work and gave them the keys. Nothing was missing or damaged.
    - Jean E.
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Water And Fire Damage Services in Schaumburg

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