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Chimney & Fireplace reviews in Schaumburg

  • C
    Fire It Up Chimney Services
    My initial estimate appointment was scheduled with a window of 10-11am. At 12 Rob called informing me he was 'running late.' When I reminded him of our agreed upon schedule, he said that I must have written it incorrectly, and he had me written down with a window of 12-2pm. I thought I may have made a mistake and had him out for the estimate. Rob indicated that my ~1978 fireplace insert needed to be tuck pointed and my flue needed to be fully replaced. I had decided to move forward with him and applied for a permit with Schaumburg. Rob and I each received an email explaining he needed to obtain a license to work in town before the permit would be approved. I called Fire It Up the next day and left a VM asking for a followup to ensure the permit would be completed. Several days later Rob messaged asking to re-visit the house to ensure he has the correct flue and parts and that he could come out to finish the job 'next week.' When asked about the permit status and email, Rob was unaware of the email, the phone call, or the permit requirement. He said he would handle everything and we setup an appointment from 2-3pm, for a "quick 15 minute inspection for the parts needed." Again, the time came and went. At 4pm Rob called saying that he was again 'running late' and that he would be out before 5pm. When I reminded him of the schedule, he said, again, that he wrote down the time between 3-5pm and that I, again, made a mistake. I know that I did not make a scheduling mistake twice because I was unavailable after 4pm. While I understand issues happen, jobs run long, and that schedules sometimes get messy, the way he handled his communication does not give me confidence in his ability to complete the work on time, as scheduled. I have decided not to use Fire It Up.
    - Gregory L.
  • A
    Pratts Professional Chimney Service
    we noticed metal banging outside and determined that the cap was blown loose from the chimney but still hanging there. After reading several reviews of 4 companies listed on Angie's I called and scheduled an appointment with Pratt. Brian came this morning and inspected the chimney for needed repair and estimates. He was able to replace the existing cap and unless there are future occurrences it should not be necessary to replace the existing cap. There was no charge and he is sending me quotes for options on replacing one or both of the existing caps. Thank you Brian for an honest assessment and presenting options. I will definitely return to Pratt when it is necessary.
    - max b.
  • A
    Coast to Coast Masonry Group Inc
    Being a new home owner and not knowing any better, I was unaware that there were differences in chimneys/fireplaces. Coast-to-Coast works with masonry chimneys and fireplaces and ours, to my surprise, is not. It is factory-built so Coast-to-Coast could not help with the inspection BUT, since the nice gentleman had come out, he said that he would check our damper to see what he thought may be the issue (since it wouldn't close). He checked it out inside and then headed outside to see what the issue was an fixed/closed our damper! Such an unexpected surprise, and then he stated that it was no charge! I am learning so much about home ownership and that there are amazing people out there...and one of them is at Coast-to-Coast Masonry. If we had a chimney/fireplace that was in their wheelhouse, we would definitely use them but we can't so I recommend them simply because they care and, obviously, employ good people. Thank you, Coast-to-Coast!!
    - Christyn S.
  • A
    A-1 Safety Chimney Service, Inc.
    The individual for the company was very thorough, explained some options for me to increase energy efficiency (without any pressure to do so), and was overall very friendly and easy to work with. Had a little trouble getting them to contact me, but it worked out overall.
    - Ryne L.
  • A
    A&D Exteriors Inc
    Excellent company. Our guy was Geno and he was so professional and answered all out questions and helped us through our insurance claim. They are such an honest company that they didn't want a cent until we were completely satisfied with their work. All our calls to them were promptly returned and every meeting was on time. We'd use them again and refer them to anyone who wants an honest company to do their work. it was very easy to business with A & D Exteriors.
    - Terry G.
  • A
    Windy Chimney Services
    John was very professional and thorough in his inspection. Being a new home owner I had a ton of questions for him and he answered them all in detail. He gave me a bunch of options and suggestions with no pressure. I would highly recommend John and plan to use him again for future services.
    - Ryne L.
  • A
    Gullickson's Chimney Cleaning
    Steve did an outstanding and thorough Cleaning of the Chimney from top to bottom. He even alerted me to the fact that I need my flashing caulked and tended to before I encounter any leaks. I already knew it was looking bad, and I will definitely have him back to do the repairs in the spring. If you want it done right, Call Steve, he's the best!!
    - Ray G.
  • B
    Jacobsen Remodeling Inc
    The core team members we have worked with previously - plumber, electrician, drywall were all terrific and top notch as usual. Because it was such a varied list and some of the projects were small, there was a mix of other trades that we hadn't worked with previously. We had a mix of experiences with that group. The mason and concrete teams were terrific; the siding crew had some competing priorities which meant that the project took a bit longer than initially anticipated, but in the end we are very happy with the result. As always Dwight is fair and responsive whenever questions or issues come up. If we have more projects in the future, we would use Dwight and his crew again. We are happy to recommend him.
    - Elizabeth S.
  • A
    Cartage Home Remodelers Inc
    I use them for anything I want to get done in the house. I use them every year they are so good. It's a great job. They have been working for 2 or 3 weeks. It's a great job. They have very good contact service people. They themselves come and work with them. The wife is involved also in the business. They are just the greatest. They really work hard. They understand and the owners come at the end of the day to see what the workers did and some days the husband works with them. They call at the beginning of the day to see who is going to be here and when and the next day who will come and what time.
    - Manjit G.
  • A
    Lawrence E Gustafson Roofing
    We had several issues with our recently purchased older home. Larry found many issues with our roof which we weren't aware of and guided us accordingly. His knowledge, professionalism and timely manner in which he got all the work done was superb!!! I would highly recommend him not only were his prices reasonable, but he explained each area of concern and what needed to be done. He did exactly what he said he would do and his roofing crew were also extremely professional. Our entire house chimney had to be removed and Larry also found a small hole in our fireplace chimney and fixed that. They left our outside area where the work was done, as clean as a whistle!!! We will be using Larry and his team again when we need to replace the entire roof. Larry also recommended we add vents to our long ranch home so the attic would have more circulation. We took his recommendation and we are very relieved to know our attic is better off. I highly recommend Larry Gustafson and his company!! A++++++++ Sue Meyers Demir
    - Sue D.
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Chimney And Fireplace Contractors in Schaumburg

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