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Home Security System reviews in Saint Charles

  • D
    Frontpoint
    Self-installation went fine. It's been the ongoing service/support from FrontPoint that is not very good. Currently, I have a smoke/fire alarm alerting on my phone from the FrontPoint system. I have had two calls into FrontPoint to attempt to resolve it, but they could not figure it out. So I am stuck with the FrontPoint iOS app that is reporting a constant fire/smoke alarm. I have also had issues with them in signing up stating that they would not run a credit check that would impact my credit score, but that's exactly what they did. The technical expertise of the support team also leaves much to be desired.
    - Matthew L.
  • A
    Frontpoint
    After the call to place the order, the box arrived a few days later.  DIY installation with extremely easy to follow instructions.  
    Placed a call to activate the system, logged onto the website to customize alerts, users and settings the way I wanted.  System is running expected.  Very easy and satisfying process.
    - Gary F.
  • A
    Hotwire Co
    Peter did an excellent job and he referred me to Safeguard Security and Duke came out to our home and re-set the alarm so his company is now doing our monitoring. They came in at $200.00 less than we were paying before. We are very pleased with Hot Wire and Safeguard Security
    - Donald T.
  • B
    Frontpoint
    Called and the system was sent within a week. We installed it ourselves and then called FrontPoint to activate. Needed a special contact for one of our doors, which cost $50 and was sent within a week.
    - PATTY T.
  • A
    RONS TV INC
    THIS COMPANY IS WONDERFUL. WE HAD A POWER SURGE ZAP OUR INTERCOM. THIS COMPANY WAS NOT THE ORIGINAL INSTALLER BUT CAME OUT AND HANDLED EVERYTHING TOWARDS GETTING IT REPLACED WITH A BRAND NEW ONE. THEY WERE QUICK AND PULLED STRINGS TO GET IT REPLACED AT NO COST TO ME EXCEPT FOR THE SERVICE CHARGE TO COME OUT AND PUT THE NEW ONE IN. THEY WENT ABOVE AND BEYOND THE CALL OF DUTY.
    - DEBBIE C.
  • B
    ADT Security Services, Inc
    THEY SENT ONE PERSON OUT AHEAD OF TIME TO FIND OUT WHAT I NEEDED INSTALLED AND WHERE. HE REALLY GAVE ME SOME GOOD ADVICE AND HELPED ME CUSTOMIZE A SYSTEM THAT WAS RIGHT FOR MY NEEDS. THE SYSTEM WORKS EXACTLY THE WAY THAT THEY TOLD ME, I AM VERY PLEASED WITH THE SYSTEM. THE ONLY THING I WOULD SAY IS THAT THE INSTALLERS OFFERED DIFFERENT ADVICE THAN THE SALES REPRESENTATIVE, AND I FOUND THAT TO BE A BIT CONFUSING. IT SEEMS LIKE THEIR INTERNAL COMMUNICATION COULD BE A LITTLE BETTER. OTHER THAN THAT, EVERYTHING WENT VERY WELL. THEY WERE VERY POLITE AND THEY MADE SURE TO PUT BOOTIES ON AND KEEP THE HOUSE CLEAN.
    - KATHY R.
  • A
    Frontpoint
    Extremely helpful staff who helped choose the best componenents for me. Package was customized within the Angie's List discount amount.
    - Carol P.
  • A
    Frontpoint
    unknown
    - Anshu G.
  • A
    Protection One
    They'll send for the police if they don't hear from us. Their customer service is really good. You can reach individuals on the phone very easily. They're terrific.
    - Catherine B.
  • A
    SimpliSafe Home Security
    unknown
    - ROBERT S.
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Home Security Companies in Saint Charles

Companies below are listed in alphabetical order.

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