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Eye Care reviews in Saint Charles

  • D
    Fox Valley Ophthalmology Ltd
    Initially it went ok, but I'm not pleased that they totally dismissed my complaint about significant floaters that magically showed up 3 months later. I was told they would go away. They haven't. I was told that I'd get used to them, I haven't. I was told it had nothing to do with the surgery, it was only coincidence that it showed up then. I was told it was due to age. Argh.
    - pat s.
  • A
    Geneva Eye Clinic
    We have had repeated visits to this practice, mostly to see Dr. King. He is very thorough and very knowledgeable and takes a lot of time to explain things to you--you never feel rushed. My son has been fitted with contacts and they did a very thorough job making sure that he tried a few kinds and got the kind that suited him. We have always been happy with this office and my only small complaint would be that there is usually a short to medium (10-20 minutes) wait time after you arrive for your scheduled appointment.
    - Emily G.
  • A
    Adams, Dr. Carla D.
    She was good with my son who was only six. She did the explaining on what she was doing and why and also explained the different findings. She was very easy to understand. She was very personable. The office runs smoothly.
    - BRIAN T.
  • A
    Fox Valley Ophthalmology Ltd
    My eye is still going well. I still go to them to see my eye doctor. I was recommended to them by someone else and I've been going there now for about 12 years or so. They're extremely professional and their office is run well. It's a higher level of care that I want from an eye doctor. I think that there are too many places that they don't really know. It's an eye doctor and it's not just an eye service. They know what's there in the eye and it's just so important to have good eyes, and also to have a good eye doctor. I always have to go a few months ahead for an appointment. The billing and administration is never fun. I will use their services again in the future.
    - Carol L.
  • A
    Fox Valley Ophthalmology Ltd
    I've been going to my ophthalmologist for several years, and I'm very happy with her. I'm happy with the office as well. There is a friendly staff. It's a clean, professional office. She takes the necessary time with her patients.
    - Therese G.
  • F
    Lens Crafters - St Charles
    Came in to get contacts. Had an eye exam less than a year ago but it was due in a couple of months. They gave me a run around about getting another eye exam before I could get a refill on contacts. I tried to explain that I don't want to pay for two exams in one year and I just wanted a 2-month supply of contacts. They made me wait while they kept running back to talk to the doctor. I had two young children with me and this took 30 minutes even though there was nobody else in the store. NO apologies for how long it was taking. It was taking so long and they were so rude I asked them to just give me a copy of my vision prescription so I could get my contacts online. Well, this didn't go over so well. They said the Doctor needed to talk to me, and it was as if it were a punishment from the teacher. I waited another 20 minutes and when the doctor came out, she didn't need to talk to me at all, in fact she silently handed me my prescription without a word and walked away! No, "sorry for the wait", "What seems to be the problem" "Is there anything we can do...", "this is why we're concerned about you having an eye exam and not buying online..." What bad customer service. I won't be back even though it is the closest eye clinic to my home.
    - Gretchen K.
  • A
    Lens Crafters - St Charles
    I was very pleased with their service. The optometrist was very thorough and gave me a perfect prescription. I had a good experience there and they made sure that I was happy. I would use their services in the future too.
    - Bradley C.
  • A
    Lens Crafters - St Charles
    Originally my husband went to Lens Crafters to get my old frames adjusted. The technician went back with the frames and returned with an apology. They had broken his glasses in the process of adjusting them. At first this was a very unpleasant shock, but they quickly offered to replace the frames and lens for free. The only thing he had to do was have his eyes checked by the eye doctor. The exam went well. He was happy with the prescription. It was time to get a new prescription anyway.
    - MELINDA M B.
  • A
    Kirk Eye Center
    I was very pleased with my experience.
    - Robert L.
  • A
    Buckley, Dr. David
    He keeps tracks of things. He really does a good job with his patients. I can easily get an appointment with him. Their price is very reasonable.
    - Joel M.
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Eye Doctors in Saint Charles

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