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Tile Installation reviews in Saint Charles

  • A
    Honea Construction
    Beyond expectations! Eric has an eye for design . He was efficient, willing to make unexpected changes and make recommendations to enhance the project. He was considerate of the area he worked in and around by placing plywood over carpet, taping off areas , wrapping furniture , covering hardwood floors with carpets and cleaning up after himself . We wound definitely hire him again . In fact, we hired him a month later to take down an outdated light fixture in the kitchen and replace with can lights . Eric completed the project ahead of schedule. Thank you!!!
    - Jeanine F.
  • A
    Marian and his team are absolute professionals. We sought out 5 total estimates reaching out to 3 from Angie's List, and 2 based on neighborhood referral. Marian from First Chicago was the only one to articulate a vision for the project and even give rough estimates on the spot. His bid was also one of the lowest which was a plus (though I would have chosen him regardless). Throughout the project Marian and his team were punctual and did great work. I do a lot of handy work and can be very specific about how things get done. This is one of the rare cases where I've hired someone to do work and didn't feel like I had to constantly check in on the quality of work completed. The timeline for the whole project start to finish was about 4 weeks, which is not bad considering the size of our job/bathroom. As with any home project, there are always surprises and the FC team handled them without any issues or concern. I 100% recommend First Chicago and will use them again.
    - matthew h.
  • F
    Bob's Handyman Service
    I am re-posting this review, since it seems to strangely have "disappeared," along with the pictures that show the misaligned shower doors, the glaze defect in tiles that were installed and grout smears on tile that were never removed. We never had follow up response from Mike regarding multiple emails and phone messages to correct the final and obvious problems he promised he would take care of. I visited the store manager, whose depart manager gave us the referral and told him about the unsatisfactory work showed him pictures of what had been done. We finally contacted another contractor to correct problems for another $200 and I spent many hours cleaning off the grout haze in the shower stall, washing our hardwood floors and scraping paint specks off of the hall bath granite counter and faucet. Most of this extra cleanup they left for us could have been avoided by taking the necessary professional precautions of covering and setting up the work site prior to starting the job task. The job cost of Mike���s service does not include many supplies we bought directly from stores. When added together, his price was not better than other more experienced bathroom remodelers. He never did get a signed & dated final contract to us for this service, although he made several attempts to create one and we proceeded with the project with the understanding that the unsigned contract was what was understood for the scope and timeline of the project. (Our mistake!) I would not use him again, nor recommend him. Original below (5/9/2017): I regret the need to post this comment about the service we received, however, it seems our calls and emails to resolve this have been ignored. We hired this contractor to renovate both our front and back bathrooms. For the front bathroom, the major tasks were installing a new porcelain tile floor, new wood trim, shower finish plumbing and painting the bathroom. The back bathroom involved these three components plus removal of a shower stall, installation of a new shower base, installing drywall and tile and a new shower door. In the process of requesting bids from contractors, Mike asked us to give him a chance to show us what he could do and seemed eager to be awarded our project, which he started on March 6th. After many delays and missed days, which we accommodated, the project was actually underway. We did find Mike and his crew had difficulties showing up at the promised time and estimating the amount of time a segment of the job would take. As the project moved toward a close Mike was in a hurry at the end to finalize, clean-up and clear out his equipment on March 28. However, we told him the situation with the shower doors was unacceptable. We soon identified there was also grout smeared over some of the porcelain tile we had not identified until first using the shower. While we like the randomized tile pattern, we had not looked at every tile in the box, having worked with a sample tile. Later we discovered what we thought was just a mark on one of the tiles that could be cleaned off was in fact a noticeable defect in the glaze pattern on a tile. Unfortunately, they grouted 3 defective pattern tile into the floor of the hall bath, 1 into the floor of the master bath and 5 into the walls of the shower stall. This could have been easily avoided by showing us this tile and asking us about it before proceeding, since we had more than 3 extra boxes of tile. Getting to know Mike and his crew during the project, we had found them to be generally cooperative and hard-working. Based on these qualities and what appeared to be a heartfelt promise to return to correct and/or complete the remaining components of the project, we did give Mike his final payment on March 28. Note that it is preferred practice to withhold final payment until all of the agreed work is completed or finalized, but we trusted his word. When Mike finally returned our call regarding scheduling a follow up appointment in early April, he said there was a family illness, but he stated he would come out to fix the shower doors and he had something that could take the dried grout ���right off��� the tile. He also agreed to plane down the bottom of the hallway bath door due to the additional cleaning we were had to do as a result of not covering and/or protecting floors and vanities, etc., to avoid additional mess or debris while demolition or construction was underway. (Two times they dropped debris on the washer and dryer in the basement before covering them when they were demolishing the old shower base and walls.) We are forced to conclude, after the many calls and emails to Mike, that he has decided he can just ignore fixing the problems on the work, for which he was paid in full. Unfortunately, we will have to be looking for another contractor to correct the problems we are now left to fix.
    - Sue H.
  • A
    Asher Tile and Design
    James and his team did excellent work. Their customer service, quality, pricing and attitude was great! We just built a custom home in St. Charles and have dealt with a lot of sub-contractors, some of which including our builder were horrible to work with. We enjoyed working with Asher Tile because they were honest, ethical, prompt and did beautiful work. James really cares about satisfying clients.
    - Rhonda B.
  • A
    Nick's Home Remodeling
    Nick's crew is very busy but he kept in touch during the wait and was very responsive with the schedule and arranging for me to order the tile and plumbing. The work took a little over two weeks and he kept me daily informed as to progress with the job. He likes to do the work right and goes the extra mile to satisfy the client. I couldn't have asked for better service or good results.
    - Kathleen D.
  • A
    Prestige Grout, Tile & Stone Inc.
    Justin and his team were extremely responsive, from the first contact to the last. They addressed my concerns with a few of the tiles immediately. The guys took great care in protecting my property as well as the neighboring units (from the wet saw on back deck) and cleaned up after themselves.
    - Jacob D.
  • A
    A to Z Tiles & Remodeling
    The project was completed in a timely manner and met all of the agreement specifications. The cost of the project was as estimated and agreed. There were no surprise "add ons". The workers worked diligently, safely and were careful in protecting our property. The bathroom was stripped to the studs where needed and rewired and plumbed to accommodate two new vanities, lighting, exhaust fan, stool and glassed in shower. Finishing included floor and shower tile and paint. Several neighbors have already contacted him to have work done.
    - Gisela A.
  • A
    Home Force Builders Inc
    Home Force Builders, Inc. did an incredible job on our kitchen and downstairs bath remodel. We had new lighting, floors refinished, tile back splash and all new cabinetry put in. Mike Bovio and his crew have an incredible eye for detail and are very meticulous with their work. Every night, before they left, they cleaned up and made the kitchen as functional as it could be for us to use. They were prompt when arriving in the morning. Our project finished on time and we were never waiting for Mike or any of his crew in order to get on to the next step. We would use Home Force Builders, Inc again in a heartbeat and recommend him to anyone who will listen.
    - Thomas W.
  • A
    The Grout Medic of Fox River
    We couldn't be more pleased with Alvin's service or professionalism. He came over to provide an estimate and walked us through his plan. We had the estimate the next day (on a Sunday). I called to schedule the work and he was able to get us in the next week.
    - Michael C.
  • A
    Laszlo Lenart was an absolute pleasure to work with! We had the tiles in our 10-year-old home's bathrooms and floors cleaned, sealed, and repaired as needed. He was so polite, paid attention to detail, and had great opinions on how he could best help us. I felt very secure in his ideas, and I totally trusted his work. He even had ideas on how to save us money instead of spending more. He was very honest and talented. I have recommended him to several neighbors, and I would definitely use him again.
    - Randee D.
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Tile Installers in Saint Charles

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