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Auto Repair reviews in Roseville

  • F
    Deery Brothers
    It went horrible on both occasions that our truck was in their shop (they lie). The first time in, they replaced the timing belt for about $900.00. We got the truck back and noticed that the wheel well molding was ripped off of the side of the truck. I confronted them about it, and they said that it must have gotten blown off by the car wash. I don't know of any car wash that rips 6 screws out of the side of the vehicle, so that was a straight out lie (1st lie). The second time were were lied to along with the horrible service. The molding on the opposite side was ripped off (6 screws again), and they also said that it was due to the car wash (2nd lie). We were also told that any additional work being performed when the frame was replaced would only have a parts charge since the whole truck was being disassembled. So we agreed to get the shocks and struts replaced. They charged up $400.00 for labor, and when I confronted the service department, they said that they never told us the labor was free (3rd lie). We got the truck home after the frame was replaced, and went to put gas in, and the gas was pouring all over the ground. They had forgotten to hook up the gas lines. We took the truck to our local mechanic to perform the gas line hook up along with other service they forgot to perform. We also discovered that the steering rack ($400.00+ for just the part) was rusted through, and it was supposed to be replaced during the frame replacement, but it was not. This is by far the worst service we have ever received from a dealer shop, and it is their usual practice. Whitey was the mechanic on both occasions. Buyer beware!
    - Debbie T.
  • F
    Deery Brothers
    unknown
    - Debbie T.
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Auto Repair Shops in Roseville

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