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Home Builder reviews in Roscoe

  • F
    This guy hires sub-contractors to do inferior work for him. He also added extra sheets of plywood tacked onto the final bill adding an extra $500.00 dollars. Our old roof did not leak but the new one does. It has damaged the ceilings in my kitchen,living room and upper bedroom.I've been unable to get another roofing co. to try and fix it because n they don't want the responsibility that it will still leak. We called several times to get the leaking repaired by the original roofing co. He either wouldn't answer his phone or promise to come by and look at the roof which he never did.
    - Timothy B.
  • A
    Settersten Construction
    Please see above - and also know that the job was started and completed in a timely fashion.  Because of the type of work it was, it was messy - due to drywall dust, saw dust, etc.  They used plastic sheeting to basically make  a room around the area to keep the dust to a minimum and also made sure that everything was swept, tools were stored and the area was neat before they left at the end of each day.  Great care was taken to keep the rest of my house as clean as possible.
    - Sharon M.
  • F
    This was the worst customer service experience we have ever had in any industry. We moved in Summer of '06 and STILL have half of our 1yr warranty list still not fixed. Ranging from a leaky roof to something as simple as phone outlets that don't work and only 1 grounded outlet for 3 bathrooms. WE ARE COMING UP ON 3 YEARS!!! From the beginning the expeditor was difficult and disrespectful. For example they put up the wrong stone on our fireplace, not what we had picked out. The expeditor came to look and tried to dismiss this issue because "it looked fine to him" and tried to talk us out of getting what we paid for. The first of many times he came over he asked my wife to speak with who was making the decisions, assuming it wasn't her and laughed when she said it was her. When they installed our granite countertops they did it without a backsplash. Then about a month later the countertops started to separate at the seams. Was a nightmare trying to get that fixed. We have 1 grounded electrical outlet in the upstairs bathroom for all 3 bathrooms in the house. We are looking into the legality of that issue. There were so many corners cut! We still almost 3 years later have random wires sticking out of the wall in the garage and stained ceilings because of a roof that STILL leaks! At the closing they had told us what we needed to come to the table with for our upgrade choices. The night before the closing we went over everything with our lawyer. We had noticed that the number they told us was actually much lower than what was owed. It was a fire drill trying to find the funds that quickly after having planned on the number 3hammer had given us. We are still not done dealing with this company and we are coming up on 3 years since we moved in. It has been one issue after another. The expeditors blow off appointments or call to let you know they are running late (in our experience ranging from an hour to 3 hours late). That doesn't work when you have to leave your job to meet them. It has been a nightmare and I would tell anyone considering working with 3Hammer or buying a 3hammer constructed house to reconsider! This was/is the WORST customer service experience we have ever had in any industry. I am also contacting the Better Business Bureau and the IL Consumer Protection Agency.
    - Brody B.
  • A
    They went above and beyond. I couldn't be any happier
    - Ted N.
  • C
    Petry Construction
    It did not go to well. When I purchased the house, the fireplace was built on top of the window well. They said there was nothing wrong with it.
    - Jerry S.
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Home Builders in Roscoe

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