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Flooring reviews in Rock Island

  • F
    Traditional Floors
    Horrible. We have to take off the subway tile and other decorative tile and start over. The floor is not flush with the tub do water can get under and ruin the kitchen ceiling. It is being removed and replaced. The installation job was horrible for someone who supposedly had 40 years experience. Traditional Floors sent the installer and told me they weren't responsible for his work. I reviewed them on their Facebook page with pictures and they removed the pictures. I've been blocked from the page so I'm not sure if they removed my review. Some examples of his work I'll post in pictures. Traditional Floors highly suggested the carpenter, Jeff Dodd who we have paid 950.00 for more sub substandard work.
    - Jeri D.
  • D
    Midwest Complete Construction LLC
    My husband called them. They came out to give us an estimate. We were told that they wouldn't have to replace the entire floor, that the could match the existing flooring. Seemed nice, professional. We had used them before for a roof replacement. So we emptied the room, moved furniture for them. But what should have been a 2-3 day job lasted for over 3 weeks. The first day they came and ripped up a small section of the floor, replaced a small part of the subfloor and took out the door and put plywood up. They weren't even here for 4 hours. They didn't come back for 2 days. The next time they were here they put the door in. Again, not even here for 3 hours. It took multiple days for them to come back. We called them at least 5 times, and sent many text messages before we got any reply. They finally came back to replace the flooring. Then they called my husband and told us that they couldn't match the existing floor and would have to replace the whole floor. Of course it would be more money. Again they left, came back a couple days later to tear up the rest of the flooring. It was at least a week before they came back to put the new floor down. Now the trim around the floor is coming off. The glue they used to adhere it to the wall isn't what should have been used. They came out and looked at it. Said they would have to screw it in and then they left without finishing it. This has been another 2 week process. We have been told that someone would be out to fix it 3 times and no one has showed up. This has been common throughout the entire job. They are suppose to come out tomorrow to fix it. We will see.
    - Elizabeth H.
  • F
    Flooring America
    We went to Floor traders and looked at flooring, we were sent home with a sample and after looking it over agreed we wanted to go with that one, we called floor traders who sent a man out to measure and get things moving, We were told it would be a week for flooring to come in and he would call to set up a time for installation, We waited over 2 weeks before we called back to check on this and at the time were told they could not find us but would have Kevin (mgr) call us right back. We did not get a call so the next day I called again got the same story. That was 2 months ago and we have never heard back from anyone.  Guess business must really be booming there since no one has time to call back.
    - Rebecca B.
  • D
    BLACK TIE FLOORING SVC
    When everything dried there was a lot of dust dried in the varnish. There are spots where it's thin and other spots where the finish puddled. The finish did not even seem to harden, and our chairs have left marks and still do. We contacted them about the problems, and they said to let it sit a year, and they would make it right. The owner finally came out with another gentleman. We showed them the problems we were having, and they did refund half of our money. However, we are still left with a floor that we are not happy with. We are really disappointed with the final results. The end result is not very professional looking. I will not use them again.
    - Robert D.
  • A
    Scuba Steve Premier Handyman Services
    unknown
    - Crystal E.
  • A
    BLACK TIE FLOORING SVC
    I had no complaints. They a did a real good job, and I needed it done quickly.
    - Mike A.
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Flooring Installers in Rock Island

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