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Appliance Repair reviews in Roanoke

  • F
    Staats Service Today
    My front load washer had a door lock failure. I called Staats to for service. Their repair man came three days later, looked at the washer and said he needed to order the part. Three days later he returned and installed the part. It worked for a week, then the same failure code appeared and the washer wouldn't work. The same guy came out but by that time the washer was working again so he wrote it us as not being broken. 31 days after they put in the part it failed again. This time they charged me another service call to fix what they hadn't fixed in the first place. The part was still under warranty. They refused to fix it when it first failed at one week and now I was paying them to fix it again. What a racket but I was stuck because if I called another service place they would also charge me for a new part. I was highly upset. I was more upset when the second part failed again at 35 days. I will never use Staats again. The woman I spoke to on the phone was very rude. She absolutely would not agree to send out the service man out without another service call fee. What a racket they think they can pull. DO NOT TRUST OR USE THEM.
    - Michele M.
  • A
    These guys are great. They are friendly and knowledgable. They wipe their feet before coming into your home and work carefully. We have had several differeny service techs, and all have been very good to us.
    - Daniel L.
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Appliance Repair Services in Roanoke

Companies below are listed in alphabetical order.

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