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Tree Service reviews in Riverside

  • A
    Excellent. Prompt quote and answers to questions via email and phone. Their quote was 8% less than two others. Scheduled the day that worked for me about a week in advance. Arborist Tim answered all kinds of questions, checked in crew throughout the day. Good clean up, although I never expected that much mulch out of a tree stump. Will have them back when the other elm dies.
    - Lindsay M.
  • A
    Very well. First off, Keith is a very nice gentleman: no high pressure, flexible, and reliable. He did a lot of work for the price that I paid, and I'm truly appreciative. He cleaned up the job area excellently. The whole thing went without a hitch. I'm a very happy customer.
    - Steven S.
  • F
    This company was just awful.  Do not use them, they cannot be trusted and you cannot compare their bids to other arborists fairly. 
    They did not cut up the wood they brought down to firewood length as ordered - manged to omit it from contract even though every other bidder did include it.  Said I did not ask them even though they knew which two trunks to leave uncut. They piled 10-12 foot limbs on top of one another in a mess making it difficult to untangle and cut up. Required 10 hours of homeowners time with his own chainsaw to cut up what they left behind.
    Did a mediocre job topping two fruit trees, only taking down the main trunks and not trimming back other branches.  Omitted entirely taking down one shrub.  They know how, they skillfully brought down a big trunk from a very heavy thorny locust that weighed hundreds of pounds and was 60ft tall, but I got the strong impression they don't care about doing things right and respecting the rest of the landscape. 
    They failed to bring back wood chips from chipper as contracted claiming that the chipper blades were "dull" and chips were shredded - except the chips which missed the truck and landed on my driveway were all nice clean full size hardwood pieces.  Despite being asked not to - backed chipper into my drive missing one edge and crushing part of a flower bed and a sprinkler head.  
    Ripped a metal arbor out of the ground, losing 3 of 4 stakes that held it to the ground in the process.  This arbor had 2 three year old vines on it - they broke one off at ground level and ripped the other - a wisteria right out of the ground.  They are compensating me the cost of a new arbor and plants, but this will put us back three year's growth and wisteria are hard to establish here.
    In short - my experience with them is awful - please don't use them and I have know idea how they got so highly rated on the List.
    - D B.
  • D
    I have used Davey Tree for thousands of dollars worth of tree services over the past several years. Projects have always been done on a  flat fee basis and the work has always been good.
    For a recent tree trimming project, however, the rep convinced me to hire them on a time and materials basis -- at a rate of $255 per hour for a three man crew. He neglected to tell me that I would be billed for "travel time" and "dump time" which, when the bill came, appeared to add nearly 1.5 Hours to the bill (nearly $400).
    When I questioned the amount, the rep was immediately defensive and then stopped returning phone calls for the next several weeks. in the meantime, I simply gave up, paid the bill, and vowed never to work with Davey again. The manager contacted me later and offered me a free half hour of tree fertilization to make up for the hassle. He meant well, but since I feel like I got ripped off for several hundred dollars, it really only added insult to injury..
    - WILL D.
  • A
    The problem was it’s at the rear of our property and there is no access for the truck.  So they had to climb the tree and cut it into pieces so there was too much labor and took them all day.  They were very accommodating, very reasonable and very professional.  They did it for a very fair cost.  They responded to our phone calls.  I will recommend them.  They know what they are doing.
    - JENNIFER L.
  • A
    They came out within a few days of our initial contact to provide an estimate.  Their representative was quick to make adjustments to the estimate when I changed the scope of the work needed.  They originally said they would be out to complete the job in 1 to 2 weeks.  I was surprised when they called three days later to say they were coming the next day.  The work was completed on time and as described.  When they were done there was virtually no evidence the trees were ever there.  The price was competitive with the other estimates I had received.  I would certainly call Davis Tree Service in the future if the need arose.
    - Jason G.
  • A
    Peter gave me the best estimate BY FAR out of all the companies I contacted. He told him he could do it at the end of May. He actually called me one week earlier and said he could do it then. They came out and in less than 2 hours were finished with removal of tree, stump, and cleaning. Left no traces of being there. All in all a great experience and would not hesitate to use them again.
    - Manuel N.
  • D
    Called for an estimate on weekly lawn mowing.  Daughter said father would call back but didn't. I called again and daughter arranged for time for Benito to come out for estimate. He never showed up or called to cancel. My neighbor uses him so it would've been advantageous for him to have this work when already on the block.   Daughter was professional and polite but father blew me off!
    - Patricia M.
  • A
    Very happy with work.  The team works very efficiently and works well together.  They were careful about my surrounding plants.  They cut up the bigger trunks and branches for me for firewood.  Cleaned up after themselves.  Saw them taking down large trees at neighbor's house and asked about doing mine.  They were able to fit me in within two days.  Very pleasant crew.
    - Patricia M.
  • A
    It went extremely well.  I expected it to take a lot of time to fit into his schedule but he was able to move things around and complete the job within a few days.  When I got home you couldn't even see where they had been, the yard was not dug up at all.  The area where the bushes had been was nicely finsihed, dirt put back into holes, no branches left laying around.  They even picked up some piles of branches I had from an earlier job.  Overall great to work with and extremely good work!!  I would use them again for sure.
    - Vanessa R.
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Tree Services in Riverside

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