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House Cleaning reviews in River Woods

  • D
    Molly Maid North Shore
    I had used this Molly Maids in the past but stopped because they seemed to have a problem following instructions. (I reviewed this earlier.) But when I needed a one-time cleaning, I figured that wouldn't matter. They would do everything they were supposed to just this one time and it would be done and over. Well, I was wrong. Once again their problem with instructions popped up to haunt me. I specifically told them not to touch something because the item would break if they did: a magnet was thoroughly stuck on the dishwasher door and I told them not to try to remove it because it would not come off and the decoration would rip off the magnet. Well, they tried to remove the magnet and the embroidery decoration ripped off. Now, it wasn't a big deal, I can glue it all back together. But why did they touch it when I told them not to? That was actually my biggest complaint about them; however, I feel that I must mention that they did not clean the lower levels. They didn't clean the entryway and they didn't clean the lower hallway. I didn't discover any of this until after they left.
    - Judith F.
  • F
    Emilia's Cleaning Inc
    I used Emilia for 3 months. It was fine in the beginning where the semi-regular crew still shows up. In the last 2 months, my house has been cleaned by crew who never cleaned my house. And the specific of my cleaning requirements were not documented and trained to new crew. I'm very busy with my work with 2 young kids. I don't have time to train the new crew every time. In the last 2 cleanings, only 1 person showed up with no knowledge of my requirements and without any advance notice to me. I found out when the crew arrived. When I brought this concern up to Emilia Zivoin, she acted very unprofessionally and notified me on the spot that they are terminating their services. I manage company facility management services with $50+ million spend. I can't believe a cleaning company owner behave so unprofessionally and gives attitude to their customers. If owner behaves this way, I can't say anything positive about the services and crews.
    - Richard K.
  • F
    Bella's Cleaning Services
    I originally had an appointment with them in mid-February. They never showed up and when I called I was told that she was in the hospital and she completely forgot about the appointment. I kept trying to get a hold of her to reschedule and communicating via text but the appointment was never set up.
    - Jonathan K.
  • C
    Anna's Maids
    I bought the 2-week interval services so I can have a steady crew. However, their turnover is so high now that I can only have the same crew for at most 3-4 times. And new crew does not read the notes on how to clean our house. I have to remind them every time there is crew change. The price is high as well.
    - Richard K.
  • A
    Emilia's Cleaning Inc
    We were able to initially contact Emilia's Cleaning without any problem, but subsequent attempts were difficult. After we were finally able to contact Alex, we managed to schedule the cleaning service. The cleaner who arrived was friendly, worked at a steady pace, was able to work around us without any problems, and cleaned everything very thoroughly. We were particularly pleased at the attention to detail that our kitchen received, including some hidden spots that don't often get cleaned. As such, we would recommend their housecleaning service, and are strongly considering using Emilia's Cleaning services again.
    - Harold S.
  • C
    Molly Maid of SE Lake County & NE Cook County
    I used them for a long time, but I dropped them because I wasn't happy. When I signed up with them, I told them that I wanted them to do one thing when they came, and they didn't do it. Every time I called up to remind them, they said they would do it. They said they had it written down and that they should be doing it. They said they would talk to them, and it just never got done, so that's why I dropped them. Even though the house was clean, there was that one thing I asked them to do and they never did it.
    - Judith F.
  • A
    Andreea Cleaning Service
    Great experience whit this Company .If you want your house to smell great these Company are great price good coalition work professional crew ,each cleaning is detailed careful and the apartment smells great reasonable and their staff are dependable
    - ana m.
  • B
    The Cleaning Authority - Chicago North Shore
    They are reliable and always help out if I need to switch a day, but their cleaning is not as thorough as I would like. A lot of it has to do with the company and not necessarily the people. I think the company has rules on how they clean, and how long they have to do it. Usually 2-3 people come out and they are nice.

    My cleaning people told me that they have to clean a certain way. There are certain things that they do that I think they should do more thoroughly, and they have to do it quickly. They kind of apologized that things weren't perfect, so it's not necessarily their fault, it's the company's rules that prevent them from doing their job.
    - Sharon R.
  • A
    Eva's Maids
    I needed house cleaning done, they showed up on time and were very thorough and professional. I requested them to use my products where needed and they made sure they follow instructions. I have hired the company for monthly cleaning services and will recommend them to anyone.
    - Shahnawaz A.
  • A
    Andreea Cleaning Service
    Our home looks and smell wonderful when their finish .Andreea and her staff take great care every time they clean using weekly service ,excellent work quality and always on time! ANDREEA always willing to go above and beyond whit amazing attention to detail
    - ana m.
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Home Cleaning Services in River Woods

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