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Plumber reviews in Richmond

  • A
    Adam's Water Treatment Inc
    I called from work on a Monday hoping I could get the work done that week. They came out that day to test my water and see if I truly needed a new system or just a repair. They recommended a new system and installed it on Wednesday. Very professional and helpful. My water has not been this good for years.
    - Janet C.
  • A
    Black Diamond Plumbing & Mechanical Inc
    Raudel was great. I called on a Monday around 11am and they were able to get me in at 2-4pm the same day. I had to move it to the next day because of my own schedule, but I couldn't believe how quickly they could get here. They have hours as early as 7am. Raudel was polite, professional, and very knowledgeable. The price he quoted me is the price I paid, no hidden fees or upcharges. He completed the job in just about 2 hours and completely cleaned up the work area. Black Diamond will be my first call next time we need help with plumbing! Giving a B for pricing, but I really don't have anything to compare to. I had the same pump replaced 5 years ago and I think I paid another place $850 for an emergency call on a weekend. But then again, it's 5 years later now, so maybe prices have gone up that much. Also I didn't get any other quotes for this job so I don't know if it's a little high, low, or what.
    - Danielle M.
  • A
    All Pro Plumbing Inc
       Tech arrived an hour after I called, pretty good.    Worked fast to test drains.  Vlogged, he tried fast way with chemical and plunger first.  Needed rodding, he wasted no time.    Got it cleared after an hour.  
        Price seemed decent,  would rate somewhat high at "B" , but tech gave me a coupon I didn't have for $40 off , so I gave an "A" for effort on the price. 
         Fast , courteous, efficient.  That is why I gave the "A" rating.  Would use them again. 


    - BRUCE I.
  • A
    JLK Plumbing
    He brought with him a part that he thought he would need based on our conversation over the phone. It turned out to be correct and needed. He fixed it quickly and it does not leak any more. He also gave a bunch of information on what to look for in the future and how to flush the water heater out on my own each year.
    - Tod R.
  • A
    Ex-Stink Plumbing & Sewer
    A few days after I bought my house my sump pump quit.  I was not moved in yet and we just had a heavy downpour.  I went to the house to check on it and heard the backup beeping.  Part of the basement was finished and the pump pit was almost filled with water.  To make matters worst this was a Sat. evening.  I called 3 places that claimed to have 24 hour emergency service, none answered.  When I called Ex-Stink I got their answering service, they said someone would call me back.  Within a half hour someone called me and within a hour they were at the house.  They replaced the pump right away.  This bill was $700.00.  I had them come back to replace the battery backup and to replace all the discharge piping.  For some reason the previous owners also had the sump pump able to discharge into the septic system.  Bad idea, I had that removed.  This bill was $1800.00 but both the sump pump and the battery backup are top of the line.  I was very pleased with the service and the fact that they meant what they said in their advertisement.  They were very patient and answered all my questions.  I would defiantly use them again.
    - Nancy S.
  • A
    Pitel Septic Inc.

    Dana (the owner) came out personally to assess my situation. We have a very weird septic system which empties into a field on the far side of my neighbor's house, UPHILL! It's a nightmare on a good day. When the original pump died, Dana came to inspect it and determine what would best suit my needs. We had a little hiccup - the guys who installed it didn't get the pipes reconnected quite tight enough, so in a couple of days they came loose and we had sewage seeping out around the tank again. Dana came out immediately, emptied the tank (on his dime) and fixed the situation. No problems since!

    Then last summer I got a notice from the health department that my septic field was failing and that there was standing sewage on the field. NOTE: PITEL did NOT install this system, the builders used someone else. But I called him right away to come help me! He (again) came immediately and spent over 30 minutes trying to figure out why it would be leaking or backing up in the field. Turns out - It wasn't my field leaking! The field I owned wasn't the one that was actually hooked up to my house (the builder hooked the lines up incorrectly during construction)! (Again, Pitel did not install it so none of this was their fault). Dana is the one who figured it out for me. After all that investigative work, I didn't actually need any work done since it wasn't my system leaking. Dana was very generous and didn't even charge me a fee for his time.

    My experience has been that Dana Pitel is a very nice, honest businessman and I will be calling him for all of my septic system needs.


    - Margo B.
  • A
    Colette & Ano Plumbing Co Inc
    Our battery backup sump was beeping.. That we had it installed by Another company 2 days prior. Of course it was a saturday and they were closed. We called Colette and Ano plumbing.. JZ came out and informed us that the pump was not installed properly. It was tied into the vent line and not connected to function .. Could have had major problems. Thanks to this company all was saved, connected to work and do its job. They are priced very reasonable and are not out to scam you.. We will use them in the future for sure.. Thank you for saving us from damage of our new home.

    - michael b.
  • A
    Huemann Water Conditioning
    Old water softener had been "around the block" a few times and was in need of replacement.  I contacted Huemann Co. for a quote. Over the phone, they offered me a variety of choices from relatively inexpensive to top-of-the-line models.  No pressure was exerted to buy any particular make of model. They explained the price and features of each one and then waited for me to make my choice.  All my questions were answered in a straightforward manner.  I chose a Kinnetico model which was installed within two days. Everything was done in a very professional and friendly manner.
    - William R.
  • A
    Pitel Septic Inc.
    One corner of yard was constantly wet, even in dry weather. I suspected that the septic drainfield was messed up, so I called Pitel. They came the next day and did a great job of pumping the tank and all junction boxes associated therewith. I was afraid I would need certain other work done, but they said that was probably unnecessary (even though they could have done it). They suggested that I let them do their work, and then wait and see if I still had a problem with the drain field. I took their advice, and so far (almost a year) everything is working fine.
    - William R.
  • A
    Duane Blanton Plumbing, Sewer & Drainage Inc.
    They came out on the day I called to see if they could fix the constant running until I received the toilet following week.  He did not mind my questions.  He was very friendly and professional.
    - Denise F.
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Plumbers in Richmond

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