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Flooring reviews in Prospect Heights

  • A
    Neighborhood Remodelers
    I couldn���t be happier with the work done by Neighborhood Remodelers. They were extremely responsive and communicative throughout the entire process. Their workmanship and professionalism was outstanding. They quickly and accurately responded to all questions and were very flexible when it came to additions during the project. Their prices were fair and their price estimates were not only very accurate but also very transparent by providing a detailed breakdown of each item. They went above and beyond throughout the project to minimize inconvenience while renovating an entire condo with someone still living inside.
    - Stephen S.
  • A
    Masters Kitchen & Bath
    After vetting 9 different kitchen remodeling companies, I focused on working with Masters Kitchen and Bath. My first contact was with Marc Weiss, and then with Joe, the designer, and all the work less counter installation was done by Alin. Every aspect of our engagement deserves a 5 star rating for the level of professionalism, punctuality, patience, ideas, quality of work, and addressing of any final items to bring the job to closure. Work commenced on March 19, 2018, and 99% of the work was completed less some fine tune tweaking 4 weeks later which was exactly what Marc said would be the timeline. When I say patience, I mean Masters had patience. Before signing a contract with Masters, I spent approximately 12 hours with both Marc and Joe getting ideas (at one point Marc commented that working with me was "epic" and that still makes me chuckle), renderings of layout, and review of Masters various product lines. There was no pressure to sign a contract, no ushering me along, nor was any fee expected up-front before design work was initiated. When all was said and done, this complete kitchen remodel which included tearing out a pantry, relocating appliances, replacing lighting from hanging fixture style to canister, new flooring in both the kitchen and foyer, adding outlets, quartz counters, glass back splash,and installing above counter cabinets that reached the ceiling wasn't inexpensive at $33,000. However, Masters' pricing was highly competitive with the other venues, Home Depot being one, BUT the quality of the products offered and the attention to detail that Masters offered far exceeded the other venues' offerings. And Alin....what a GREAT installer. He kept the work site neat; no "oops" by way of anything being inadvertently damaged; a master of all trades including carpentry, electrical, tile, and plumbing. All of Alin's work was done precisely. By far working with Masters Kitchen and Bath has been the best experience I've had when undertaking a remodeling endeavor. I would work with them again in a heartbeat.
    - Marge S.
  • A
    Martin Hardwood Flooring
    Marcin arrived on time as promised and started working right away. Marcin is great at what he does. He is very detail oriented, precise and quick. I would recommend him to anyone who wants a job well done, and at a reasonable price! The floors and baseboards look fantastic!
    - Joanna G.
  • A
    Regency Home Remodeling

    We recently contracted a complete kitchen remodel and hardwood floor restoration with��Regency Home Remodeling through Bruce Pinsler and upon fulfillment are pleased to say we are extremely happy with��both the overall experience & end results. The bid was very competitive, we encountered��no unexpected additional expenses and��everything was completed well before the contracted time estimation.

    Bruce was in touch daily to help guide us through every step of the remodeling process, ensure that all was proceeding smoothly and assist in any way needed.��Regency's designer Iwona was a pleasure to work with and did a great job helping us find creative resolutions that best fit our needs & sense of style. This was true of Regency's third party vendor referrals as well & we enjoyed considerable savings on appliances, hardware & tile. The highly experienced crew included skilled electrical, flooring, cabinetry and paint specialists, all of whom did a great job and were always punctual, tidy, accommodating & polite.��

    We intend to use Regency for other remodeling projects and highly recommend them to all.�� They are a great company with a fantastic team of honest, friendly, customer focused people.�� Hire them, you will be glad you did.

    - Rick W.
  • A
    Expert Flooring Solutions
    Everything went very well. Our choices came together nicely. The installation went as planned and came out very nice. We were very happy and pleased with Shawn and his crew. We would highly recommend them to anyone. They truly are Experts.
    - Anthony C.
  • A
    Floor Decor Carpet One
    I was really pressed for time and didn't really know what colors to pick and which colors would match with which colors. Vivien was very helpful in this regard.
    The areas were correctly measured and the installs were problem free.
    I also used Carpet One to install granite countertops in a house I am selling. Again, they were correctly measured and the finished product looks fantastic! NICE JOB CARPET ONE!
    Jeff (Spring Grove, IL.)
    - Jeff L.
  • F
    Skik Enterprises, Inc
    the quality of work was poor. I had to be constantly vigilant of minor details. Work quality was not up to par.
    scheduling and sequencing of work was not planned well. Things were being done as they occur. For example, my carpet install was scheduled with home depot, it would have been nice to have tiles finished before that so hope depot contractor could tuck in the carpet properly.
    Dry wall was not evenly done, it had bumps and thickness of bottom and top was not the same.
    trims were not properly aligned, baseboards were not evenly matched, edges and corners were not well cut. I am having to pull them out and do some again.
    Cabinet install was not done properly. The plumb levels for wall cabinet was not even at all. They used airbubble where as industry standard would be laser level. Eventually I had buy a laser level and to do it myself. I had to get my counter top contractor to revisit me 3 times each costed $225/visit). This caused a lot of frustration and additional work on my end.
    Hard wood was installed in kitchen which is rising/peaking now. hard wood was not installed wall-wall in kitchen as discussed in the contract.
    Andy is a wonderful person to work with, but work delivery was not good at all. so many things. If you are not supervising every bit of it, his team worked around things instead of doing things correctly. This being a big renovation, I was looking for tips and suggestions in planning the project.
    Andy is not good with responding to emails/calls which adds to frustration. At the end, the work is still incomplete. They stopped to respond to my calls/emails. No responses on my final email for contract termination either.
    Very unprofessional work. The project was supposed to finish in 2-3 weeks.. its been 4 months and I am working on things myself.
    - Anant S.
  • A
    Prestige Grout, Tile & Stone Inc.
    Very prompt and professional group. Justin came out for estimate - set up schedule and had work done. There were a few spots that I wanted touched up. They immediately sent someone out to correct to my satisfaction.
    I have already gotten another estimate for additional work that I will have done in the future.
    I would highly recommend Prestige.
    - Kristie C.
  • A
    G. Fried Flooring America
    We were happy with them but we decided not to go with them. They seemed to be very straightforward and the price was reasonable. They seemed knowledgeable about their products. They were prompt in coming out to do the measurements and the estimate. There wasn't anything that was bothersome.
    - Renee S.
  • A
    Comfort Carpets Inc
    The job went very well. They moved some of the furniture and appliances. The sanding was done very professionally with a minimum of dust. The sanding and the first coat of floor finish was done the first day with a minimum of disruption. They came back the second day and put on a second coat and after a few days for drying the job was done. Very professional and the floor now look great. We will use them again without a second thought.O
    - DAVID & ORY L.
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Flooring Installers in Prospect Heights

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