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Chimney & Fireplace reviews in Prospect Heights

  • A
    Coast to Coast Masonry Group Inc
    Extreme well. We were having a roof put on and when they removed the flashing from one of the chimneys there was damage that had happened over the years. I call Coast to Coast since they had done a chimney rebuild for us in the past and explained what had happened and she made arrangement to have Stanley come out to take a look since it need to be fixed in order to have the roofers continue. Stanley said he would call Roman to see if there was someone available to make the repair. Roman called me back in about two hours and said that he was sending two men to get the repair done. I would not hesitate to call Coast to Coast if in the future we need masonry work done. They do go work.
    - PAM F.
  • A
    Superior Chimney Services Corporation
    I don't think it could have been any better.  The technicians that came were extremely friendly.  Got calls beforehand confirming and a call when they were on the way.  Extremely clean and tidy considering their work could be a mess.  Not with these guys.
    We definitely won't wait as long to get it done again.  We will definitely use Superior again and will recommend him to a number of people that have mentioned recently they need a chimney sweep.
    - Barbara V.
  • F
    Skik Enterprises, Inc
    the quality of work was poor. I had to be constantly vigilant of minor details. Work quality was not up to par.
    scheduling and sequencing of work was not planned well. Things were being done as they occur. For example, my carpet install was scheduled with home depot, it would have been nice to have tiles finished before that so hope depot contractor could tuck in the carpet properly.
    Dry wall was not evenly done, it had bumps and thickness of bottom and top was not the same.
    trims were not properly aligned, baseboards were not evenly matched, edges and corners were not well cut. I am having to pull them out and do some again.
    Cabinet install was not done properly. The plumb levels for wall cabinet was not even at all. They used airbubble where as industry standard would be laser level. Eventually I had buy a laser level and to do it myself. I had to get my counter top contractor to revisit me 3 times each costed $225/visit). This caused a lot of frustration and additional work on my end.
    Hard wood was installed in kitchen which is rising/peaking now. hard wood was not installed wall-wall in kitchen as discussed in the contract.
    Andy is a wonderful person to work with, but work delivery was not good at all. so many things. If you are not supervising every bit of it, his team worked around things instead of doing things correctly. This being a big renovation, I was looking for tips and suggestions in planning the project.
    Andy is not good with responding to emails/calls which adds to frustration. At the end, the work is still incomplete. They stopped to respond to my calls/emails. No responses on my final email for contract termination either.
    Very unprofessional work. The project was supposed to finish in 2-3 weeks.. its been 4 months and I am working on things myself.
    - Anant S.
  • A
    Superior Chimney Services Corporation
    Thomas called at 7:45 to narrow done the 8-12 window to 10-12. Then called again at 9:45 to confirm they would be here around 10:15. Showed up early, did a thorough inspection and walk through. Kept the area they were working nice and tidy. After each step they informed me of concerns or hazards. They came in at the end with the inspection report and recommended services. No obligation and no pressure. He even identified which service should wait until we fixed the structural concerns with the fireplace. Honest and nice throughout the whole service.
    - Rebecca M.
  • A
    a knight chimney services
    I actually called him first because he was closer than Certified Chimneys, but he didn't have the time to do it, so he was kind enough to tell me what to do and told me who to call. That was why I called Certified Chimneys. He also came out to our home and assisted Certified Chimneys when they were fixing our chimney. He deserves all A's for that I think.
    - WILLIAM Z.
  • A
    CERTIFIED CHIMNEYS
    They did a beautiful job for us. They were really great, and knew what they were doing. He went beyond the call of duty for us. They were very professional. I will definitely use them if we need more chimney repair in the future.
    - WILLIAM Z.
  • A
    Hearth & Home, Inc
    Originally scheduled for 12/21/2011. Received a call on 12/13 that they had an opening on 12/14 if we were interested in having it installed sooner. We agreed - they called when they were 10 minutes out - did an excellent job - cleaned up - explained all the functions and just did a fantastic job. Very happy.
    - Barbara V.
  • A
    Coast to Coast Masonry Group Inc
    We were very satisfied with Roman and his employees of Coast to Coast. Roman took the time to explain in detail exactly what was needed to be done and why. He said he would apply for the necessary permits from the city since he knew what they would be looking for. Roman's estimate was close to the other estimates that we had received. We really liked that Roman (Coast to Coast) uses employees rather than subcontractors to do the work. He also offered an additional 10% discount if we had everything done on his proposal. We did not feel the need to have the lower part of the rear chimney power washed but Roman still gave us the 10% discount anyway. His crew answered any questions that I asked in a way that I could understand why things had to be done a certain way. The city inspector was impressed with the quality of the work that was done. We are so pleased with the work they have done and are enjoying the look of the new chimney and maintenance that was done on the front chimney cap and by the garage door. We would use them again for any future masonry jobs and highly recommend them to others.
    - PAM F.
  • A
    JOSEPH JAMES CONSTRUCTION INC
    Their estimate was right in line with the rest of the estimates that we had received. They explained in detail exactly what they would be doing and printed the estimate from the computer and printer in their truck. The reason we did not use them was that they used subcontractors instead of having employees.
    - PAM F.
  • A
    Feze Roofing Inc
    These guys are professionals!. They took the time to understand why we were having some interior leaks and suggested a fix that should remedy the situation. Started work at 7:00 sharp and had the roof off by 8:00 am. They protected our shrubs with tarps and continually cleaned up the debris. New ice shield was placed along all the gutters and in the valleys. Because we had some ice dam damage on one section Rich suggested adding 9 ft of ice shield in that area and 6 ft. in the others. By 3:00 pm they were done with everything cleaned up. They even went around the property with a magnet to pick up any loose nails! "Copper Jack" did the copper work a couple of days later - beautiful job! Signed the contract on Friday and the work was done a week later.
    - DAVID & ORY L.
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Chimney And Fireplace Contractors in Prospect Heights

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