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Moving reviews in Plano

  • D
    SML - Simple Moving Labor
    There was a confusion as they where waiting for someone from SML that
    did not show up so they started workign at 2:55 PM, after the first 30
    minutes a older gentleman got injured trying to get furniture upstairs
    in to one of the bedrooms, I ended up helping the young men unloading
    all the big and heavy furniture and the older gentleman was only
    unloading boxed from the truck to the garage.
    Talking to them they stated this was a temp job as they did not have a
    permanent one, the older gentleman further complemented that has been a
    long time with out a job and it was in poor health condition to lift
    heavy equipment or furniture.
    we finish 5 minutes before 5:00 PM.
    When I was signing the sheets both of them wanted me to put the 2 and a
    half hours instead of the 2 that they really work, as I said they did
    got on time but since they where confused on waiting for someone that
    did not show up they called the SML office and got instruction to go
    ahead and reach the customer (me) and start working but it was already
    2:55 PM.
    They really work 2 hours only, and I ended up helping with all of the heavy stuff.
    - Jesus Leonardo G.
  • A
    Our estimator, Amy, was the only 1 of 3 contacted companies to come to the house to see all the furniture we wanted moved in order to provide a better estimate, which was well below the other 2 estimates. The original estimate included a large safe, although during later conversations, Amy found a specialty mover for the safe, which resulted in a safer and more efficient move. After confirming with Amy, I spoke with Jennifer, the moving coordinator, and we were able to schedule the move in 10 days. The morning of the move, the truck and team of 4 arrived promptly, did a quick walk through, protected the floors and wall edges and set to work. They wrapped each piece of furniture carefully but quickly and were even able to work around the safe movers when they arrived. As we were moving out to the country on narrow roads, I gave the driver what I thought would be the best route, then followed them out after loading up our cat into the carrier (which took some time). I caught up at one of the last crossroads where they were getting gas and waiting for me. Turns out, my best route had a weight restricted section and the driver wanted to find another way. We were able to figure a new route, arrive at the new house, and unloading began. They were just as meticulous in protecting the floors and walls of the new house and still finished ahead of schedule. They even knocked off the extra 15 minutes it took to figure out the route to the house! ACE contacted me the day after the move to confirm there was a refund, confirmed the address again and sent a check promptly! Although we don't plan to move again any time soon, we will use ACE again!
    - Kate J.
  • B
    Breda Moving Company Inc
    Mr. Breda came to give the estimate. He was very thorough as we walked the contents of my townhouse. Gave me 2 estimates, 1 for the packing and 1 for the actual move. Mr. Breda explained the moving process very well. The office called and followed up afterward, verifying the time and place. The packers came 2 days ahead of time, as arranged. The crew arrived on time and packed everything I asked them to. The day of the move, the crew was professional, punctual and efficient. They were able to complete the move in less than 5 hours. All my items arrived intact and with out damage. They were very respectful of me, and my possessions, and took extra care with my antiques and fragile items. Of the 3 estimates I received, Breda Moving was not the least expensive, however, I did chose them as they were willing to work on Saturday for the same rate as during the week. The other companies charged time and a half for Saturday work.
    - Karen B.
  • A
    USA Moving & Storage Inc
    The crew was one-half hour late, and I was very skeptical about the size of their truck. But they proved me wrong! The crew was hard-working and professional, and loaded up the truck in only 90 minutes! A quick ride to Plano, and they unloaded and positioned our belongings in about 90 more minutes. I was flabbergasted. I had expected the move to take six hours, and it only took 3 1/2! I could not be happier with the service provided to us by USA Moving. Thanks so much!
    - CHRIS W.
  • A
    - ANGIE L.
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Moving Companies in Plano

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