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Hvac Repair reviews in Plano

  • A
    Brian and Sons INC.
    I have used Brian and Sons for five years now. They have installed new equipment, performed repairs, and PM cleaning/system checks. They are very responsive (Debbie is great) to service calls. They work around my schedule and it is nice that Paul, the technician, is the same tech as last visit. He explains things to me in more detail than probably most customers want to hear (at my request). Just the perils of a DYI, engineer home owner. I highly recommend them for your HVAC needs.
    - Daniel S.
  • A
    Franzen Heating & Cooling
    They came out right away and looked at the existing air conditioner and also the furnace in order to give us an estimate on new units. The air was not working at this time and it was 90 outside with a heat index of 99 (in the house it was 80 degrees. They checked the air and confirmed that it appeared to be a slow leak. Without even asking they tried to and charge it to the point where it would hopefully last us through the rest of the summer because it was so hot out. It held and our air was temporarily restored. They truly went above and beyond! We also did receive the quote and their prices are very competitive. Also in talking with other heating and cooling companies, they also say that Franzen does excellent quality work.
    - Joe D.
  • A
    Yorkville Heating & Air Conditioning

    I did not find them through Angie's List. He had good prices. I called him one night and he came the next day. He came exactly when he said he was going to. I would recommend them to do work for me. My husband usually deals with them.

    - Terri W.
  • F
    ARS / Rescue Rooter Illinois

    The technician was un-professional. Told me I needed a new furnace. (Other company told me it was in great shape) Don't appreciate when someone tries to sell me a "new one" when the "old one" is working fine.

    Next, the boiler. Indeed it is older but again has been well maintained. This is where things went bad. The technician was instructed to clean and inspect. After cleaning he did something. Not sure what, but let a ton of air in the system and it started rattling and banging and making noise I've never heard it make before. His brilliant solution was to wedge a piece of wood between the hot pipe and the ceiling joist. This muffled the rattling slightly, so apparently he assumed it was a good idea.

    At this point he proceeds to make it sound like the boiler could blow up. This scared my wife and caused me much grief trying to re-assure her that it is not going to blow up. Even my old boiler has redundant safety features. Regardless, I shut it down and had to get another company to repair the damage he caused. The system had a lot of air in the pipes and the gizmo that lets fresh water in was not working. I had that gizmo replaced 3 yrs ago so not sure how/why it went bad. Not sure if this guy did something to it or not. But his assertion was "I didn't touch that"

    He then left talking about getting me an estimate to repair several things that he assumed could be bad. He know little if anything about boilers and was as unprofessional as it gets.

    I called the main office the next day to complain of the horrible service and they were rude and arrogant.

    I demanded a refund for the boiler portion of the bill. I should have demanded it all back as I plan to have someone re-inspect the furnace. Today it has been 3 weeks and I am still waiting for the refund check. Will see if it comes.

    Bottom line, this company will NEVER get my business again and I would suggest people use the local guy that is always busy. Wait for him if you can. I only used this company because they were available when the local guy (who does great work) was busy. Probably WHY he is so busy.


    - Keith R.
  • B
    Amazing Air Inc
    They followed through everything.  They have definitely been around for a while.  I find no faults with them.  The unit was not working and they got it going.  If one needs the service that they provide then I would recommend them.  They call me back when I need the service.
    - Dorothy H.
  • B
    Amazing Air Inc
    For the most part, our experience was pretty good. I've used them for about 4 years. The only negative I have to say is in the last month and a half, somebody named Bob has been calling continuously, sometimes 2 or 3 times a day wanting me to buy an extended warranty and it doesn't make any difference if I tell them no or send me more information or what, they just keep calling.
    - Marla P.
  • A
    Brian and Sons INC.
    They were very prompt for the estimate appointment and the install. Debbie is very knowledgable and willing to answer all questions from those mechanical minded like me. She scheduled the install right away and showed up on time. The installer was very professional and asked where I preferred the equipment be placed. He explained what he was going to do and asked if I had any questions. The install is very tidy and looks very professional. He cleaned up afterwards and left no mess. I am an engineer who has installed a few systems myself and am pretty critical. I will use them again if needed!
    - Daniel S.
  • A
    JKS Heating and Air
    ...
    - Brandon A.
  • A
    R. Bedal Heating & Cooling
    I would use them again.
    - Jennifer F.
  • A
    Amazing Air Inc
    Fine. Only down side is price of filter--$99. Can't find in any stores
    - Marla P.
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HVAC Contractors in Plano

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