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Serenity Brokers

Angie's List since January 2010

F Rated | 3 Reviews

Description

Accepts payments via PayPal....

Other local Pros in your area

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

F

RATED

01/22/2010

The final contact was in early November 2009 to use up our remaining pre-paid time which would have been over in December. They did not return either of 2 telephone messages left requesting a cleaning date!

DESCRIPTION OF WORK
As we still had time remaining on our pre-paid package, I phoned in early November 2009 to arrange a date for cleaning. This is after the 4th appt she did not show in Feb 2009. Left a message on their machine. Never had a return phone call. Left 2 messages total. No response.

CATEGORY house cleaning

F

RATED

01/19/2010

They were scheduled to come a total of 4 times. The first time a middle aged woman came to vaccuum, clean the trim, and dust tall built in bookshelves. She showed up without a ladder! Clumsy, bumped the wood trim as she tried to carry all of her equipment (mop, bucket, and vaccuum) in one trip. Vaccuum stopped working. Had to leave to get a ladder even though they were told ahead of time they woul...

DESCRIPTION OF WORK
Asked to come and clean laminate floors in new construction prior to moving in. Dust, vaccuum and remove remaining construction dust. The service was paid for by our employer which was to provide 10 hours of prepaid service.

CATEGORY house cleaning

F

RATED

01/19/2010

NO Show.

DESCRIPTION OF WORK
Since we had a pre-paid 10 hours credit from our employer, we asked them to return to clean. I left my office early for 3:30pm appt. Worker never showed up or called. I called Anne the main contact and was told that the worker couldn't make it. She did not reschedule either.

CATEGORY house cleaning

Services Offered

Personalized concierge, events & entertainment, home & automobile services, personal assistant, shopping, gifts, travel & moving, personal development & errand services.

Services Not Offered

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General Information
Emergency Service
No