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Excavating reviews in Peoria

  • F
    P & S Construction LLC
    Overall this whole project was and still is a nightmare.  After getting 5 different bids I went with this contractor because he seemed knowledgeable and willing to answer any question I had.  His price was in the middle range of the 5 bids I received.  He tore out my old driveway and sidewalk without issue.  That was the only part of the job that went well. 
    When he poured the new sidewalk the approach that butted up to existing concrete porch was very unlevel looking right to left from the street.  2" drop from right side of porch to left side of porch.  He ended up tearing out that one small section and re-poured it.  When he re-poured it he failed to drill into the existing sidewalk with any anchors.  So now, every winter that small slab he re-poured rises above other sidewalk when it freezes.  Next onto the driveway. The main driveway was poured in 1 day.  The approach was poured a day later.  Contractor failed to cover the main driveway next to approach with plastic so fresh concrete was splattered onto main driveway when approach was poured.  Very sloppy work and the concrete splatter left permanent stains on main driveway.  Contractor reassured me he could get those splatter stains out with a pressure washer.  He brought pressure washer out day later and in process of getting concrete splatter off he left permanent pressure washer stains in place.  So it went from bad to worse. 
    When it came to time to pay remainder of what I owed him I was hesitant because of the pressure washer stains that even as a lay person I could tell would never come out.  Contractor assured me he would take care of the stains no matter what and insisted I pay him in full.  I even had him draw up a contract showing he would repair the stains with whatever was necessary.  Since 06/12 he has came to my house 2 times with a pressure washer to "prep" the driveway for a tinted sealer which he does not even know will fix the stains.  He always had excuses as to when he would actually fix my driveway.  These excuse went on for over 2 years.  I had to have another contractor try and fix my sidewalk.  The driveway is still a mess.  Pressure washer marks, crooked saw cuts and approach is already chipping badly after only 3 years.  I regret using this contractor but regret even more paying him for a sloppy substandard job.  It was a learning experience for and I realize now I should have withheld final payment until he fixed this mess.  I noticed early this year his fancy website and work email were no longer in service so I guess it is true. You get what you pay for.  I hope people read this review and see what could be in store if they go with this contractor.  I have pictures that I would be glad to show.
    - Dave P.
  • F
    Reading & Son Plumbing Inc

    We have a leaking pipe in our front yard. We called Reading & Sons because we got their name off of Angie's List and they had the highest score with the most reviews. Jim came out to give us an estimate (after we had already had the water company come out and indicate that the leak was on our side of the meter) of $800-$1200 to fix the problem. In that first visit, he asked if we had water company insurance, which we didn't even know existed. He told us we could probably go ahead and purchase the insurance and try to wait the leak out as the insurance would cover this kind of issue, but we would have to wait 30 days. After we indicated that wasn't something we were willing to do, he said he was going to have the water company come out and do a re-check of the issue to see if it really was our fault. When he asked how we got his name, we said Angie's List, and he said "I don't even know why I am on that site. I signed up a long time ago and didn't even know I was still there. We have been so busy that I guess I don't need that any more." He left us with the impression that the water company would come out, then we would move forward from there.

    I got a call a couple days later saying that they hadn't been able to get ahold of the water company (you just call and leave a message and they stop by when they can-there is no "getting ahold of them"). That I could keep trying, but that they (Reading & Son) were busy and going to wait for me to contact the water company and get back with them. He said we could try to do the digging ourselves to see if we could pinpoint the leak. This was Friday-we called the water company and left a message (just like we had the first time). The water company came by Monday and said it was still on our side of the meter and it was our responsibility to fix it. I went ahead and had them turn the water off because the leak had worsened.

    My husband called Reading & Sons and left a message to that effect. They never called back. I called multiple times to let them know about the fact that the water was turned off, that we needed to schedule a repair, and that we needed to find out payment options (I couldn't pay $1200 at once, but I could split the payment up over two weeks). I spoke with both office girls and kept getting the run around. Supposedly Mike needed to talk to Jim (who was in and out for meetings multiple times that day) to get approval. I called 5 times that day and every time Jim had "just stepped out of the office again before Mike could ask". I finally stopped calling and decided to wait. I was assured that I would have a call back by the end of the day. That call never came. It has now been 4 days since then and the call still hasn't come. We decided to move on to other plumbers and found one that was prompt, returned calls, and the leak will be repaired today for less than what Reading & Sons quoted.

    I understand being busy, and I understand having to wait until a bill can be paid in full to complete services. However, failing to return calls, even if it was to tell me that they couldn't fix the repair until I could pay in full, is unacceptable. We have been without water at my house for almost a week now. If I was still waiting on Reading & Sons, I am not sure when we would ever get water back. These guys might have been great for others, but common courtesy is lacking. Cannot believe they ever received such high ratings from others.

    - Courtney W.
  • A
    When we originally moved in our home in 1987, the builder who was the owner's nephew installed a simple de-watering system in approximately less than 1/3 of the basement. We had repeated episodes of water in the basement and called Bdry and had them install around the current working system but not an area that ever had seepage. This was in 1999.  We SHOULD HAVE had them just do the entire basement! I don't know what we were thinking at the time only that the existing system was working. Everything worked well and we had a little water last Spring and this Spring due to heavy rains and it was because of the old system, not the Bdry system..
    We put our home on the market and the night before an open house, there was a deluge and the older system installed by the builder completely failed, flooding the basement. We had to cancel the open house and call Bdry.  Dan, the owners son, came up with a solution for the Bdry system in case it was their product's failure. It wasn't. So we had Dave Russell, the Bdry owner come to give an estimate for tearing out the older system, installing the rest of the Bdry system throughout the basement joining up with their system installed in 1999.  The warranty is fabulous as it lasts for the life of the house! 
    We had potential buyers very interested but were concerned about the basement water issue.  Dave personally took the time to come to the showing and explain to the potential buyers just what the system is and how the warranty works and did a very impressive job according to our real estate agent. 
    Thanks to Dave Russell, Dan and the rest of the crew, last night we received news that the buyers had accepted our counter offer and the home is SOLD!  Without the installation of this completed system and without Dan and crew and Dave taking the time out of his busy schedule to calm the buyers nerves, I do not think we would have had a sale.  I cannot thank them enough! Great job and due to time constraints(moving truck coming to pack, load and leave July 14th!), Dave asked a crew to work on a Saturday for us.  Amazing job.  Again, thanks so much for saving the sale of our home!
    - Deborah J.
  • A
    David Burling & Son Excavating Inc
    the guy did a great job...........he was so careful of my flower bed (where the clean out traps were) and had to dig dirt and mulch to get to the traps.......... He also got right to the bottom of the tank, hosed everything down then vacuumed it all up, including all the waste/sludge on the bottom. ..when he was finished, he put everything back exactly the way it was. Before he left, he checked the chlorinater to make sure it was clear and clean.
    - shirley l.
  • A
    Wayne Litwiller Excavating
    Dar Litwiller came out to inspect a septic system on a home I was considering purchasing. He arrived early to start running water through the pipes. He explained how the septic system worked and inspected inside the tank, the vents, and the discharge pipe. Knowing almost nothing about septic systems, I was able to learn a good deal from Dar. If I ever have issues with the system, I will definitely call this company again.
    The price of $230 is an estimate. It has been a few months since he came out for the inspection and I cannot remember the exact price.

    - Ryan S.
  • A
    D.E. Borland plumbing was hired to fix a bad floor drain in our basement. The iron drain cover was rusted in place. Upon arrival, they immediately went to work on the drain. They got the drain cover off, removed all rust from the cover and the surrounding drain pipe, installed a new cap seal in the secondary air line, and removed 45 years of dirt and grime that had built up in the drain. They then rooted out the main drain pipe and flushed with plenty of water to make sure all was well. We then had then install a new Moen cartridge in one of the bathtub faucets, as well as replace the water spigot on two bathtubs. The cartridge required some special expertise to remove, which they did quite well. They also repaired a toilet that had a problem with the chain getting caught under the flapper valve.
    The men who performed the work were friendly, prompt, hard-working and entirely professional. I recommend them most highly.
    - David T.
  • B
    McDaniel Plumbing Co
    McDaniel Plumbing did a real good job. We have an unusual circumstance in that our house is old and has old pipes. The person who came out was very professional. He knew what he was talking about. They were able to manage the unusual situation very well. It turned out to cost less than anticipated. But they charged more than specified with the rocks they laid down. It could have been a miscommunication problem.
    - Amber L.
  • A
    Benjamin Franklin Plumbing
    We live in an old, historic neighborhood, and our lot is heavily landscaped with mature trees. Tree roots had invaded the clay sewer line, and two other companies suggested that we would need to dig up the yard and install a new sewer lateral. Corey from Benjamin Franklin Plumbing was able to clean the roots out of the sewer and reline the entire pipe from the house out to the city sewer with NuFlow epoxy lining, which is expected to last at least fifty years or more. The lining is impermeable to tree roots, and the best thing about it is that we didn't have to dig up our beautiful yard. It was expensive, but far less expensive than it would have been to replace driveway, trees, lawn, etc.

    Even when the project hit unexpected snags, Corey and his brother Mark went above and beyond expectations for professionals/plumbers. Given such a big job, our house and basement were left clean, and our hundred year old sewer now will likely last another hundred years.
    - Chris D.
  • F
    Reading & Son Plumbing Inc
    They excavated my backyard in two different places, but they should have only done it in one place if they would have listened.  I had to call them to come back out to restore my property and the responsiveness was very poor and they did unneccesary work.
    - steven h.
  • A
    McDaniel Plumbing Co
    - Linda J.
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Excavators in Peoria

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