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Cell Phone Service reviews in Peoria

  • F
    Terrible experience. The ATand T sales representative did not disclose some fees to us.

    As we were discussing adding internet service (ATand T now calls it U-Verse), the sales rep (Lawrence Saunders) explained that we would be mailed equipment called an internet gateway, and there would be no charge for it. He mentioned and explained only the monthly charges for the service. However, when we received the printed confirmation of our order,we were charged $100 for the internet gateway and also a $49 activation fee (which he never mentioned.)

    When I asked him about these charges, he said he mentioned the charge for the gateway. Both my fiancee and I are sure that this was not the case.
    - Marc and Pam R.
  • A
    I was very surprised at the customer service being both a quick response, and very professional. Their handsets are priced reasonable, and the airtime is as well. You also have the opportunity to add free airtime using a loyalty card. You get twenty free minutes for every hundred dollars of merchandise bought in their stores.
    - Chad M.
  • D
    I was having issues with not having coverage everywhere, and they do use multiple cellular providers to provide service. I called in to get a sim card for t-mobile, as the at&t card I had was not getting service every where. They would not send me the sim for the other provider even after talking to a supervisor. They told me I would have to call from the location where I was getting no service so they could trouble shoot it. They were not understanding that I could not call them because I had no cell service. They kept telling me t-mobile had bad coverage in the area where I work, however I had a co-worker that was getting service when I was not.
    - Chad M.
  • B
    It's expensive, but I like it. I have not had any issues with them. My wife has one too, and she couldn't live without it. She uses it all the time. I don't call anybody, but the internet on that iPhone is very helpful. Mostly, I use it to find out if somebody has sent me an email. The iPhone is not very helpful with emails, because the emails I receive tend to have huge attachments, for my business. I can't really download anything worthwhile, but I know what's been sent to me, and what to look for. I find it very helpful, especially if I'm in Peoria; I know when I need to get back to Naperville to download stuff for my work, because I work independently. It helps me a lot, though I never would have anticipated that before I started using it. It's completely changed the way I do business. It's really been a lot of fun, though I still think it's expensive. I pay a lot per person, considering I don't use much data. It's still only about 200M worth of data for each of us, and that's plenty, for what we need. Our usage sometimes comes in close to that, but that's about all we need. I use ATand T for everything. I have business phones, DSL, internet, and I have all different bills for each of those, so I have an extensive relationship with ATand T, considering that I run my business from my desk in my house. I've not had any issues with them, but I am going to look for another service based on price.
    - Richard O.
  • B
    My bill went over from $85 to $100 a couple of days ago because my texting went over. I actually thought I have an unlimited texting. I thought it was some kind of an error. My experience with them has been good.
    - Genevieve S.
  • F
    See above.
    - Susan L.
  • A
    I am pretty pleased with them except for the price.
    - Thomas R.
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Cell Phone Companies in Peoria

Companies below are listed in alphabetical order.

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    Peoria, IL

    2627 N SHERIDAN RD
    Peoria, IL