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There are 6 highly-rated local carpet cleaners.

Carpet Cleaning reviews in Peoria

  • A
    Steam Green Carpet Cleaning
    I think they were very good. At first I was a little disappointed with the information given to me by the person over the phone. I just wasn't given much information but when I complained about the service I all of a sudden received very good communication from them. It was possibly just the first rep who I dealt with over the phone. They did come back yesterday to finish anything that wasn't done correctly which I'm satisfied with now.
    - Carol B.
  • A
    Steam Green Carpet Cleaning
    I had the carpets cleaned in a house that I was moving in to. 2 men came to the house, and both were very professional. They used the black light to go around all of the carpet to see if there were any urine stains left from previous animals. There was not. I was debating if I wanted the lower level carpets cleaned too, and they told me that they were in really good condition, and not even a lot of dust, so I chose not to. I felt they were very honest and did not try to over sell me into buying services that were not needed.
    - Abby C.
  • C
    Steam Green Carpet Cleaning
    I've used Steam Green a couple times before and always been pleased with the results. This time I can't say the same. In November of 2011 Kodie came and did out carpet and it took him almost 2 hours and the charge was $200. But this time he sent his crew and they did the same areas with protection added and the cost was $480. They weren't in my house for more than an hour. We even moved all our furniture prior to their arrival but I guess we should have let them do it. Thought I'd get a break on the price for moving the furniture myself. NOPE! The carpet looks good and smells nice but it took forever to dry. Despite having floor fans, ceiling fans and my AC fan set to manual-on, it took over 24 hours for it to thoroughly dry. They told us it would take 7 to 12 hours. Perhaps that is why it didn't take them as long as the first time when Kodie did the job. Perhaps they didn't spend enough time sucking up the excess water. For the time spent, the still wet carpet I just felt the price was too high. Also they were scheduled for a 1-3pm appointment but showed up just before noon and we weren't quite ready as we still have a few item to move out of the way. And they never mentioned "Oh, we can move that stuff for you". The next time I am in need of carpet cleaning I will think long and hard about calling Steam Green. And should I call them, I will insist on Kodie coming and providing the service.
    - Rob W.
  • A
    EClean Carpet, Grout, & Tile Cleaning
    Craig was very professional and answered all of my questions regarding why he was doing this, what could we do for this, etc. For only being involved in this business for a short amount of time, Craig was very knowledgeable about his products and it was obvious he takes his job seriously. He is very personable and approachable so it did not seem like a stranger was in our house, but rather someone who cared for not only his product but he cared about our house as well. I have already recommended him to several people and will continue to do so.
    - Nate H.
  • A
    Advanced Carpet Care Inc.
    They took their time and didn't rush through the process. They were polite and helpful with any questions I asked them. Now it is the next day and the house smells great and the carpet and sofa is dry and ready to use. I would use them again and plan to call them to do three more rooms for me.
    - Adam G.
  • B
    Steam Green Carpet Cleaning
    Provider arrived on time both times as I had two separate days scheduled.  Tile and grout cleaning and resealing went better than I expected.  I did not realize how dirty it had gotten!  All flooring was done to my satisfaction, as well as the furniture.  One of the seat cushions had a stain on it that Steam Green was able to get out!  Pet odors in the carpet are gone!  They worked very diligently and in a timely fashion.  My one gripe is that there was a "film" left on the hardwood floor after the area rugs were cleaned.  Understandably, because it is an area rug that sits on hardwood, but the "film" cleaned up well! 
    Thank you Steam Green!
    - Sandra C.
  • A
    A 1 PAINLESS DRY CARPET CARE
    Beautiful job. Told us if we weren't satisfied after carpet completely dried, they would come out and work on it some more. Steve Carter and his son and always willing to make it right if there is a stain that doesn't completely come out. They are dependable and Steve has a passion about his work and products so he always stays up to date and is very informative. I usually have them come out Twice/year. He always sends out a news letter that is very informative and fun with trivia too. He offers discount coupons too.
    - Kathleen S.
  • B
    Clancys Clean-Up
    I submitted my original review without contacting Steve and I regret doing so.

    Steve offered to come out and do whatever was necessary to satisfy me.  I declined and we agreed upon a price for the amount and quality of work that was done.  I respect him and his business.

    That said, I still believe that the "Big Deal" ad is grossly misleading.  I will be much more specific and ask more questions before I secure services from companies and also do the same in person when they arrive in order to make sure expectations are met.

    I wish Steve and his business only the best.
    - Lindsay J.
  • A
    Steam Green Carpet Cleaning
    The team arrived on time, pretreated the soiled traffic areas, and cleaned the carpets twice to make sure it was a clean as possible.  They were neat, leaving no mess behind, answered all my questions, and were very professional. The carpets look very good.  We will use them again.  Nicely done!
    - Phil A.
  • B
    Chem-Dry CleanMasters
    The services were performed well. It was an existing house. recent purchase. 2 services were performed. carpet cleaning and grout cleaning. They did the best they could with the carpet. In hindsight, I should have listened to my gut instinct and replaced the carpet. My error in judgement. Thus, The outcome was OK for the carpet cleaning. The outcome for the grout cleaning was very good. I would recommend, and yes I will use again if the need arises.
    - charles b.
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Carpet Cleaners in Peoria

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