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Snow Removal reviews in Park Ridge

  • A
    The men came on the arranged date and got right to work.  They worked until finished.  We had quite a load of leaves behind our fence in the alley.  I told the men that these had to be raked or we would receive a citation from the city.  It was done without any problem
    - Anne H.
  • B
    This is an update to a previous review in which I rated an F experience.  After once again contacting the provider about the services that hadn't been completed John worked to fix the problem immediately.  Unfortunately after showing up to complete work after I had already left for the day his crew had sodded the wrong area (back yard rather than front) and the back yard labor services had not been completed because they did not know what to do.  

    After figuring out where the miscommunication was- he thinking the job was complete- and me thinking not as I came home to the same front lawn- John offered to have the crew out to move the sod first thing the next morning and to complete the labor services.  After some thought I decided to keep the sod in the back (three dogs have torn up previous installs- maybe third time is the charm) and just have his crew complete the other projects I needed.

    They showed up promptly at 7:30 this morning and after I showed them what was needed quickly go to work, not only on those projects but the general clean up that came with the big deal.  They did a great job.  Not just 'whacking' weeds but, actually pulling them and cutting down a bunch a weed trees that other service providers have never included in their clean up.  

    I'm very satisfied with the end result.  I still have to give low marks for the punctuality though- while I was happy with the price and whenever I spoke with John he was always courteous and professional it was that there was no follow up or effort on the provider's part after missed appointments that led to frustration on my end.  I completely understand that this sort of business/service can have projects snowball d/t weather but, more communication would go a long way- preferably before the appointment (on two occasions I altered my work schedule to be here) or certainly after in order to reschedule.

    So with the final outcome and quality of the services I would continue to use this service provider in the event that the issues I had with appointments was perhaps a fluke d/t the late, wet Spring that we've had this year.
    - Christine P.
  • F
    No service as of 4:30pm this day, Saturday, Dec 14, 2013.  We had between 4 - 6" of snow during the night and day and there has been no one here from INNOVATIVE CREATIONS.  We had a previous snowfall of more than 2" on Monday, Dec 9th and I just learned that it was my neighbors who shoveled and not the provider.
    Because of the failure of the provider to do the snow removal, I did not receive mail today as is the port office's policy.  I would like a refund and find another snow removal provider.
    - Mimi K.
  • A
    I'm the type of guy that has a extremely busy schedule. So this means my house in and out, hardly ever get cleaned by me. Lazy? Yep. So earlier this year I decided to make a change. By change I mean find a local service that I can really on. I wanted that would honor MY three main ideals when it comes to "hiring" contracts etc. 
    1. I wanted a  company that would simply be on time/and keep communication going: I'm not taking be hear at 10am or else. I wanted someone who says around 10am - calls me at 945am to say they are on the way - and gets at my house at 10:05. Now that's communication and honesty.
    2. Another thing I wanted in a company is respect. Respect in the fact that I am letting them in MY house. This is my personal world. Don't blast your music, don't break things and hide it ( I had that happen to me by a different company ). This also means respecting my schedule.
    3. Finally the most important thing is doing a 110% job. Plain and simple  - I hire you - you do what you said you would do.
    Well all these 3 qualities have been met by Chicagoland Cleaners! I scoured the internet and stumbled upon their website. Honestly I was very surprised at ALL the services they offered. Everything from Detailed Car Cleaning to snow plowing. I called the number on the phone and talked to a guy named Andrew. He was very, very helpful and simply nice. Most of all HELPFUL!  
    He sent a rep down to take a look at my house. It took around 30 minutes to give me an estimate. Within the week I had my house cleaned, AND my driveway salted/shoveled. 
    All in all I am very pleased and impressed by Chicagoland Cleaners. They truly are a professional company that get the job done. Without a doubt I will be using them again. This summer the windows need a proper washing!

    - Eric A.
  • A
    After the February 20" snowfall and the City's plowing of the alley, our garage was inaccessible - the snow drift as tall as my wife. I contacted Earth Elements late Thursday and Dan Milka came the next day at noon and completely cleared the large apron and alley section. He does landscaping and concrete work and I plan to use him for those services.
    - John B.
  • A
    They were prompt and on-time. You could count on them. Sometimes the driveway was not completely cleared, but they did do the job and overall, it was a good experience. I am pleased with the services.
    - KATHRYN M.
  • A
    Initially a few hiccups based on where we ended up on their route last year, but the owner contacted me and was able to make it right. We are hiring them again for this year, they do a thorough job!
    - Bridget Z.
  • C
    unknown
    - Daniel S.
  • A
    unknown
    - Raymond C.
  • A
    They did a great job!!
    Very reliable.

    - Carole W.
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Snow Removal Services in Park Ridge

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