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Hauling reviews in Park Ridge

  • F
    You Move We'll Clean Up
    I received a confirmation call the night before confirming my appointment and letting me know that the workers would arrive between 11:30-1:30. At 1:50 I called a reached VM. Left a message requesting information on when the crew would arrive. Called again at 2:10 and 2:15 once again just going to voice mail. At 2:30 one hour past the latest they were supposed to arrive I called Angie's list and returned the 'big deal'. So services were not performed only because they didn't show to perform them and while I did receive a refund I paid for a service to be provided which was not. I've now hired PODs to deliver a container d/t this company's poor service.
    - Christine P.
  • A
    Junk Genie Inc

    Couldn't be happier with my experience with Junk Genie!

    Helping downsize my parents' home and needing to haul out some furniture and miscellaneous boxes and stored clothes from the basement, I contacted seven area hauling services for estimates.  Keith's prices were not the lowest of the group, but they were competitive with similar companies.  Keith was very pleasant and very professional. He had a well established company with reliable staff and wonderful Angie's list reviews.  Based on our conversations, I decided to have Junk Genie come out and take a look at the project... and, if the estimate was acceptable, complete the hauling.  Two men arrived promptly with a large open top truck for flexibility in loading/stacking items. We reviewed the project and I decided to proceed.  They worked tirelessly... were very responsive to my concerns in handling items as we moved things around... and were very conscientious with regard to wallpaper, door frames etc.  Keith and his son Kyle responded immediately to any calls or questions, were thorough, pleasant and reliable in their service and pricing.  Without hesitation I would highly recommend Junk Genie for your hauling projects!!


    - Karen S.
  • D
    A Affordable Hauling

    Far from affordable!  Wanted to charge double the cost of other similar haulers! In the past I have only submitted positive reviews of companies, however, I felt the experience in this situation was so disappointing that I decided to send a review.  

    I contacted seven hauling services to get quotes for removing furniture and other items from the basement. No construction debris, no concrete, no oversized pieces... two large chairs, one backless sitting bench, 2 lightweight file cabinets, 3 small-to-med  chests and miscellaneous boxes and clothes. Every single company except AAffordable  was able to provide me with their price bracket based on the space used in their truck. With that information, I was able to compare apples-to-apples knowing that the final cost would be determined once my items were loaded. Although Jim was very nice, I had to press very h****** a second phone call  to even get a range of prices.  I found this rather odd as all the other firms could provide a range for 1/4, 1/2, 3/4 or full size truck loads. I liked that the company was based in the north/northwest suburbs... and with Jim's assurance that their pricing would be competitive... I agreed to have them come out for an estimate and, if it was acceptable, the haul would be done. Three men arrived with a rather standard sized closed top Uhaul truck. Immediately I was disappointed as without an open top, and without a drop gate back, the flexibility to load and stack items would be severely limited. After reviewing the items to be removed, they gave me a quote of $800-900 dollars (which was almost double every other full truck quote I received) and said it would take two truckloads and two different days.  I was shocked!  A visiting relative, who happens to be a property manager and handles whole house clean outs was with me and was absolutely astounded at the atrocious price.  In speaking with the men, and trying to figure out how they arrived at their pricing, I was told that they were using a smaller than normal truck as their truck was in repair.  And as we kept talking, they said that maybe it wouldn't be two full truckloads... maybe a truck and half... and well, maybe they could fit it all in on one trip.  We found this to be incredibly unprofessional... not only would I be paying a higher price because they didn't have a truck appropriate for the job and would need to make two trips, but also that the price quote was all over the map... from a start of $1600-1800 for the originally quoted 2 truckloads down to $800/900 for one truckload that they might be able to make work. 

    Every other hauling service I called gave me a similar size full truck price of almost half that of AAffordable!!  Jim was very pleasant to speak with.... however their rates are not affordable, not competitive and totally out of line with similar area haulers. I called Junk Genie the same day and they handled the hauling professionally, with clear quotes, almost half the price, with two staff (not three)  and with a large truck suitable for hauling... and I couldn't be happier!  

    - Karen S.
  • A
    You Move We'll Clean Up
    Excellent service was provided.  Every employee I dealt with from the office to the people who picked up the items was professional, courteous, and responsive.  The organ was very heavy and large and had to be taken up a twisting flight of stairs, plus it was a very hot day.  The guys worked very hard and removed it without a scratch!  
    - Joyce C.
  • A
    1-800-Got-Junk
    Two people came out and did the job. They were on time, fast and very courteous. Two of the items were very large and heavy. they claim that usable material will be given to those in need.
    - Richard R.
  • A
    The Davey Tree Expert Company
    The service was efficient fast and they cleaned up and took all debris with them. We live in Park Ridge, IL and they have some very strict rules about trees and strict penalties if you don't follow them. Davey's knew all the rules and and even handled the permits. They took care of everything. Evan Shorr (the arborist) even answered some questions I had about taking care of other shrubs in my yard. I will definitely use them again and probably for more than just trees. It was that easy and all their guys are so knowledgable.
    - Marge F.
  • A
    You Move We'll Clean Up
    You Move We'll Clean Up showed was responsive from the time of initial purchase of big deal.  It was easy to set up appointment and 2 person team arrived early on day of appointment. Would of been nice to get a phone call they were on the way and would be early but once onsite, they were very professional and completed the work in a timely manner.  I would recommend and use them again in the future.
    - David J.
  • A
    Junk King Chicago North
    I was very satisfied with their work. They came out the same day I called and about an hour after the call. Two people came out and completed the job in about 1 hour. They were very efficient and cleaned up after themselves.
    - Vincent M.
  • A
    Scientific Home Services Ltd
    Scientific advised me that it would take about 6 weeks to get the windows and door once they were ordered.  That turned out to be true.  The workers arrived on the date and time that was agreed upon.  Even though it was a cold day, the workers closed off the area they were working in so the loss of heat was minimized.

    I can't remember the names of the the two men that were working but they were both very professional and competent.  As a home owner i worry about the potential mess left behind after the work is completed.  They did a good job of removing the debris created and left the inside clean as they vacuumed when they were done.

    I would recommend the company and workers very highly.
    - Stephen S.
  • A
    Junk King Chicago North
    I was very impressed by their responsiveness.  I called today and asked if work could be done soon.  I received a call back that they were on another job not far away and could make it yet today.  The workers arrived when they said they would .  They were punctual and professional in their dealings.  I would definitely recommend them and use them again.
    - Vincent M.
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Hauling Services in Park Ridge

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