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Car Dealership reviews in Park Ridge

  • A
    Nelson Automotive Inc

    My wife and I have been buying Dodge or Chrysler mini-vans for over 10 years.

    When my wife's car finally gave up the ghost, we went to their web site, and found the perfect replacement.

    I had met the owner, Eric Nelson, years ago when he was a teenager, and spoke to our Rotary Club about his business, which at that time was selling used cars from the alley next to his parent's house in Park Ridge.

    I have bought used cars since 1972, and have always bought from the owner, so I get an understanding of the care and maintenance history. Having said that, because I knew Eric (and his aunt) through Rotary, I had every confidence in buying a car from him.

    Now, he's still doing a great job, and has a great web site.

    My sister-in-law also just bought a car from Eric, and had a great experience.

    Eric is honest, fair about his prices, and will fix anything that goes wrong in the first 90 days, at his cost, and with his own mechanics in his own shop. A wonderful warranty by comparison to my experiences elsewhere.

    - John P.
  • A
    Rod Baker Ford
    Simply outstanding. I had been to 7 Ford Dealerships in my local area and was very disappointed in the results. I finally decided to give Rod Baker a try, even though they are 45 miles away from me, as I have used their service department in the past and have been very pleased.
    The first thing I noticed and was grateful for was the lack of the high pressure sales tactics. The staff here did not treat me like a walking ATM machine, and did not try to sell me things I did not want. This is a Ford Racing Dealership which means that they not only deal with your everyday car/truck, but also high performance super cars. As such, their mechanics on staff are a cut above the rest and highly trained. This also shows up in the sales and support areas as well.
    After intensive price research as well as pricing Mustangs at the other dealers I went to, I got the best price here when I walked in the door. I did not have to bargain at all. It was great. I wish I had come here first and saved myself a lot of aggravation. These guys do not disappoint.
    - John C.
  • F
    Star Nissan
    They sold the very car we test drove and talked about over the course of a few days- just not to us.  Star Nissan was the first place we went to after conducting research on minivans.  Our intial test drive and meeting with the sales associate went well enough that we went home believing we would buy a Quest (Nissan minivan).  We did our due diligence, test driving other makes at two other dealerships, including another Nissan dealership.  We haggled with the others as well as with Star and found that Star had the vehicle we wanted for the right price.  After our initlal test drive on a Sunday, my wife and I went into Star the next Thursday night to buy our car.  We told the sales associate Thursday morning we were coming in that night to buy the car.  He was excited, as were we, since we like the car and had established a friendly professional repoire with the associate.  When we got there Thursday night, we filled out paperwork for financing, only to have the sales manager come tell us that the car we wanted had already been sold that morning but that he could give us a "good" (not the same) offer on another Quest.  Bait and switch!  They wasted our time and were dishonest.
    - Brennan Y.
  • A
    MGElite Motors
    For starters, this is the cleanest work area I have seen in auto repair. The staff treats ypu like a friend. Rod will tell you the cost of materials and labor, and will show the advantages and short comings of each. He could not be more honest. These people are the best I have ever delt with.
    - Meredith k.
  • F
    GOLF MILL FORD "Number One Ford Dealer "Illinois"

    This was a terrible experience. I will never set foot in that dealership again. My advice would be do not go there in the first place, but if you do, get a firm price immediately, and if they want you to fill out a credit application beofre they talk pricing, do not do it. Just leave.
    - John C.
  • D
    GOLF MILL FORD "Number One Ford Dealer "Illinois"
    Our son was in an accident and totaled our second car. We decided to buy a used one, and found 2 that we really liked on the Golf Mill website, with prices. When we arrived at the dealer, those cars "weren't available for us to see." The salesperson said they were being cleaned or something. So he showed us a list of some other internet cars (with prices) and we saw one we wanted to see. Again, the key was missing or something.He took us out into the lot, where all the used cars do not have sticker prices. I found a 2004 Neon that seemed to fit the bill.When we sat down to negotiate he indicated the car was listed for 10,500 - but he could "come down' to somewhere in the 8 thousand range. We had not researched the car and had no idea. Fortunately, my wife had her iPad and found the blue book value of the car was about $5300. The sales manager came over and assured us he had put "a lot into it" to make it safe, and that was why the price was drastically higher than Blue Book, he specifically mentioned the transmission being fixed. After some very tough negotiation, we agreed on a sales price of $6300. Since purchasing the car, we have spent more than 3,000 dollars on repairs, including the transmission.One problem involved broken motor mounts, which obviously were damaged a long time ago, before we purchased the car.It's a lemon. Don't make the mistake of buying a used car here. When someone looks you in the eye and lies about the condition of the car and how much money and repair work "he's put into it" to keep "your family safe" that's a very bad sign. And we've only had the car for a little more than 6 months....
    - Beth Alan T.
  • F
    Dorus Auto Werks
    I came into contact Duro by answering a Craig's List ad for a used car.  After lots of questions, quite a bit of research, and (finally) an AutoCheck report that I decided to pay for, I learned that both their ad AND the car were misrepresented in several ways: 1.  "By owner" ad - the car was presented as a "by owner" sale, when it was really a dealer sale. Strike one. 2.  Inaccurate odometer reading.  The car was listed as having less than 100K miles on it, whereas a car history report showed it had more than 114K miles.  The odometer must have been replaced.  The Duro rep. just shrugged when I brought this up.  That's how they got it at auction is their stance on this. Big strike two. 3.  The title was "rebuilt" - meaning that it was a totaled vehicle that was sold at auction.  Illinois requires a certificate to demonstrate street worthiness of cars with rebuilt titles.  I only found out about the rebuilt title after extended probing -- and I finally spent the money and ran a vehicle history.  To make matters worse, the title was re-built by way of Indiana, which is known to have very lax regulations on re-titled cars with flood damage (or other damage that would not pass muster in other states).  Duro never offered evidence of a safety certificate (necessary in Illinois). Big strike three. 4. After learning the car was really offered by a dealer, I asked for a car history (which any dealer can generate at no charge to you -- dealers auto history systems have a LOT more detail than CarFax or AutoCheck.)  I was told that the guy who runs these reports was not in the office, and he was the only one with the password, blah-blah-blah.  Clearly they did not want me to see the vehicle history.  Strike four. While this shop may be okay for oil changes, my advice is to steer clear of any used cars on Craig's List located in Niles, that turn out to be from Duro Auto Werks.  Too many red flags for comfort associated with their business practices.
    - Anita B.
  • A
    Bredemann Toyota
    Due to unexpected repairs that were necessary on my wife's car, we decided to trade it in rather than fix it. We were in a hurry due to many reasons, and had just finished wasting two hours at a different dealer who showed no sense of urgency. While I was at the other dealership, I called Bredemann to ask about the used car inventory that they had in stock. I drove up to Bredemann and met with Dave Lurie. I informed Dave that I was in a hurry and didn't have time to waste - that if we could come to a good deal on the car that I wanted then I would purchase it immediately. I brought our trade in car along with the title and everything else necessary to move quickly. Dave was prepared based on my call, and took me right into the lot to show me the three cars that matched my criteria. All three were good looking cars. Dave went to get prices from his manager, and quickly came back with the manager's offers for all three cars that I was looking at. He then took the keys for my trade it to get an estimate of its value. Within 15 minutes I had all of the numbers needed - the costs of the cars along with the value of my trade. I picked the car that I liked the most, and offered an aggressive counter price, stating again that if they met it I would buy it immediately. I really appreciated that Dave didn't play games. He called the manager while I was sitting in front of him and told him what I would offer. When he hung up he informed me that the manager could get to within $200 of my offer. I accepted, and we closed the deal quickly. Here's what I really appreciated about the experience: 1. Dave Lurie was prepared and responded to my sense of urgency. He moved quickly, kept me in the loop and didn't play silly games or waste my time. Would happily return to him for another car. 2. The dealership supported Dave by not playing "go see the manager" games. Dave called the manager from his desk, instead of disappearing for 30 minutes. The negotiations were essentially complete in 15 minutes. 3. Good, fair pricing. I probably could have saved another $250 if I really pushed and was willing to spend an hour haggling, but it wasn't worth it to me. The dealership quickly came down to my target price for the car, and that was good enough for me. 4. Moved quickly late at night. I showed up 90 minutes before closing, and bought a car that had come in the day before off lease. It had been through their shop for certification, but hadn't been cleaned or detailed. They got it cleaned in 20 minutes, and gave me a "We Owe" for a future full detail job. I drove off the lot in the new car. 5. The Finance Manager offered an extended warranty, but didn't push it hard or try scaring me into it. He made the experience fast and easy, and clearly had his process down. I would buy a car from this dealership again, and recommend Dave Lurie. Great job guys!
    - Michael D.
  • B
    Bredemann Toyota
    The experience of buying a vehicle from Bredemann Toyota was very good. The sales people and management were pretty good. Nobody really wanted to work with us. I would use them again in the future.
    - BOB T.
  • A
    Bredemann Chevrolet
    I went to them when they were Bredeman & Buick and I used them exclusively because of their service dept. When I bought an Impala, I still brought it here for service because I liked them so much. If I could give them a grade higher than "A" I would!
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Car Dealerships in Park Ridge

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