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Basement & Foundation reviews in Park City

  • A
    Crack Attack Waterproofing Team
    The big deal went quite well. They came within a week I purchased the big deal and they guy who came over was neat. He was very personable. He had conversation before and after the work was done. I have no complaints. They have given 100% guarantee that they would come over and do it again if it leaks and there is no chance that it would ever leak.
    - Djuanyel L.
  • A
    GCM Construction Professional Basement Remodeling
    It went really well. They did a good job of doing the drawing. There was a lot of pressure to use him to do the designs and to hire him to do the actual construction. He gave us a lot of good ideas that we eventually implemented. He gave us a really nice 2D drawing that we used with other construction companies to do the actual construction. The price was unbelievable for some design like this. It’s fairly competitive.
    - ayman a.
  • A
    Ketchum Painting and Remodeling
    Tyler was very reliable and does quality work.  He is pleasant to work with and get's the job done on time.  He is trustworthy and I have no concerns with giving Tyler keys to my house and allowing him to work when we are not home.  His pricing is competetive and fair.  He puts in the extra effort to ensure that the job is done to very high standards.
    - Susan H.
  • B
    Roto-Rooter Plumbing & Water Cleanup
    Bottom-Line: 
    Friendly staff (both Greg, Josh, and the two field guys i met), have the tools to do the job quickly and correctly, In my opinion, Roto-Rooter may be a bit overpriced ? from talking to several others friends, and researching the net, I think I could have easily saved at least 15% by hiring somebody else ? but would they have offered the same guarantees or done the job as efficiently??  That would have been tough.  Definitely not a job that I could have done on my own, especially with a trench that was over eight feet deep.
    Background to the situation: 
    Unpleasant odor emitting from the basement stormwater sump-pit.   Over the course of the past year (probably
    longer), we have been noticing a strong odor emitting from the sump-pit in our unfinished basement ? and over the past summer/fall the odor seemed to have worsened.  Initially (wishful thinking perhaps), I had hoped it was simply stagnant water, maybe a mouse or something fell into the sump-pit and had died?but this was not the case.  In the back of my head, I just knew that the situation was worse and much more expensive ? perhaps there was a cross-connect
    from the nearby sanitary-line to the sump pump collection system.  The odor had a sulfate/sulfide smell, so to
    band-aid the problem, I would either pour bleach, peroxide, or simple flush the system with a garden hose.  One day I decided to take a sample of the contained water, and have it tested?the results confirmed that a very high concentration of fecal-coli-form existed within the sump-pit.  This definitely was something that need to be corrected ASAP?I had waited long enough.
    I was unsure who to call, so checked over the internet and decided to use Roto-Rooter. I contacted Roto-Rooter on Thursday, 11/14/13, and set an appointment for Saturday, 11/16/13 with the window of 8am to 11am and the technician (Josh) made it to my house at around 10am.  He stated by checking the operation of the sump pump unit ? he noticed that the float was
    not working properly, and that the pump itself was showing signs of failing ? he of course recommended replacing the pump, because rain was in the forecast.  I asked about the cost of the unit, and was told that including labor/discounts it would be approximately $600.  I took a deep swallow, and reluctantly agreed.  I had replaced this sump-pump on two previous occasions, and knew if I did it myself, I would probably save at least $400 ? but, I wanted to get this situation rectified
    ASAP.  Josh further noticed while removing the pump, that there was pea-gravel in the base of the pit, which is
    very unusual.  Josh dug down into the pit, removing a large majority of the gravel prior to setting the new sump-pump in
    place.  The gravel was definitely ?septic? in nature, and we flushed the tank using the old pump prior to setting
    the new.
    I agreed to have the sanitary line ?TV?ed? so that we could understand if the sanitary pipe was compromised ? so Josh contacted his field supervisor (operates the TV equipment).  The supervisor (Greg A) arrived about 30 minutes later.  While waiting for him, Josh ran the garden hose into the basement sewer line clean-out?and short thereafter we started to
    notice clear water running into the sump-pit ? clear support that the sanitary sewer pipe was compromised.  The supervisor arrived, set up the TV system?snaked the camera into the clean-out?and immediately saw the off-set sewer pipe.  At that point we started to discuss options?and the supervisor put together the estimates.  I was also told, that the TV?ing process was $325, but would be waived if the sewer work was done through Roto-Rooter.  The estimate to TV the sewer line, both
    before and after the project, pull/pay for a permit with the city, replace the compromised sewer with a more durable, up to code ductile iron pipe, install it through the basement foundation, and out approximately 10 feet.  An exterior cleanout would also be installed, and the entire sewer would be jetted from the new section to ?grade? (city sewer).  The work would also include a five-year guarantee.  The estimate was $5982?yes, nearly six-grand?.OUCH.  I was thinking that it would be more in line with $3000?maximum.  Based on the positive reviews that i read through, I had no reason to not trust Roto-Rooter, so, I agreed to have them do the job.  They informed me that they could start early Monday morning (11/18/13).
    The wife called me at work on Monday to tell me that they had arrived, and were working.  It seemed
    like quick progress was being made, so I was hopeful that the job could be completed in a single day.  I arrived hoe around
    130pm, the trench was dug, the basement piping was dismantled?nothing occurred for at least two hours?figured they guys were at lunch, or they had been called to another job.  Then around 330pm, both of the workers stirred to life, one doing the interior correction, the other working in the exterior pit.  On the inside, the plumber installed all new piping immediate to the new iron-pipepassing through the foundation?this new PVC piping included a clean-out, and patching of the hole around the new iron piping in the basement wall.  The primary hold-up seemed to be with trying to get the city out to do a final inspection?which apparently was set for Wednesday (11/20/13).  The guys finished around 5pm, and relayed that the inspection we set for Wednesday.  I asked about the jetting of the line, and the worker seemed to be uncertain of this, but said he would check, and that they would probably be out on 11/19/13 to jet. 
    On 11/19/13, I contacted the field supervisor, he said that a separate crew handles the jetting, and he also answered several other questions that I had.  Greg added that he expected the jetting crew out on 11/19/13, but this never occurred.  Not a big deal to me, as long as it is done.
    On 11/20/13 ? As I was leaving for work at 730am, I spotted the bobcat trench crew w/equipment was arriving.  The wife called before noon to tell me that apparently jetted the line had been performed, the sewer was approved by the city, and the pit has been closed.  She paid the final installment of the payment (half), and the process was over.
    Conclusion:  They told  me upfront, that they are not landscapers, so two bushes were removed, and
    depressions were left in the ground of my yard from the bobcat being moved from the street to the work area.  These are not problems, since I knew what to expect going into the project.  Plus, I do not have a award worthy yard to start with, and the buses, while mature, can be replaced?.which I had thought about doing anyway. As unsure if I was to receive a copy of the CD, where they recorded the TV?ing of the sewer both before and after ? think it would be nice
    to provide the customer with a copy (30-cent disc).   I would use Roto-Rooter again, but would look a bit deeper into fair
    pricing?saving even $1000, or even $500 would have helped ease the financial burden, and made the whole process a bit more palatable.
    - John R.
  • A
    Country Living Construction Group, Inc.
    It turned out pretty well. They were very friendly, they were on time, and they were really good craftsmen. I like that they were on time, I like their work very much, and they were professional. I will absolutely use them again. It's very good that there are some deals on Angie's List because they tend to be on the expensive side if you don't have a coupon.
    - ayman a.
  • B
    US Waterproofing
    There were a few scheduling issues, but the over all experience was pretty good.  They seem to be pretty good about attending to the mess they left.  The workers were all very nice guys.  They just came and did their job.  It was a 2 day job and they came on time both days.  They only stopped for lunch and that was about it.  There were about 5 or 6 guys that came and they were very efficient with their work.
    - Geri Lin F.
  • A
    Absolute Plumbing
    They were out here within a couple hours after calling them and within 5 hours of my call the job was done - sump was replaced and the lower floor of my home was in pretty good shape. There promptness really stood out.  They discarded some damaged rugs without my knowledge which I was initially upset about, but after talking to them the reimbursed me for the rugs.
    - Gregory T.
  • B
    Badger Basement Systems
    The guy was very nice, explained a lot of different things about water in the basement, and tried very hard to sell me on a VERY expensive sump pump, then explained to me that even if they replaced my sump pump, they would not warranty my basement staying dry because they did not do the drain tile work or other waterproofing work around my building (I live in an attached townhome). I felt $1200 was very excessive for a sump pump replacement when they did not even need to dig a crock for it.
    - Tamara T.
  • A
    Perma-Seal Basement Systems
    Tomas and his crew did a fantastic job with all phases of the drain tile and sump pump installation. David G. also great with the electrical service work. Everyone was very polite and professional.
    - William M.
  • A
    AMERICAN MUDJACKING CO
    Looks great800
    - Keith U.
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Foundation & Basement Contractors in Park City

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