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Start Planning Before Building a Patio

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Sunrooms And Patio reviews in Palatine

  • A
    Custom Remodeling Solutions
    From my very 1st phone call for an estimate to the very end, we were and are more than impressed and pleased with Tony. When I made that phone call, I jotted down "good feeling". First impressions, for me, are important. We had gotten another estimate and after the 1st time she was here she kept on making excuses as to why she couldn't make another appointment. After giving her 4 chances (we're extremely forgiving and patient) we figured out that our house wasn't worth her time (our house is very small). Then comes Tony. The first thing I asked him was if our house was too small for him to bother with. Without hesitation he said absolutely not. He did a lot of the work himself and when he wasn't here it was because the electrician, plumber, etc. were here working, however, he always came in the morning to see if we had any questions or concerns. ALL of the professionals Tony employs and who worked on our house were great at what they did as well as being wonderful people. I always complimented Tony on that and his reply was that he only employs people he would want to work on his house. There was only 1 time we weren't satisfied with a job one of the contracted workers did. I texted Tony, he called me immediately, apologized, then called the person who was responsible. The next day the issue was solved by the owner of the business he contracts with. That was at 9:00 at night! My husband and I looked forward to Tony and Diego (his trusted all around talented employee) coming every morning. They ALWAYS were a pleasure to have around. The whole project took 2 months to finish and either Tony and/or his team were here until the project was done. There wasn't any delay in working on our house, even though there were other jobs he was working on. He was committed to starting and finishing until the job was complete. The kitchen and breezeway were both taken down to the studs and completely rebuilt according to what we wanted. He also gave us feedback when we asked him or, sometimes, when he saw something we might want to think about because he felt it would be better to do it another way and there was always an explanation. We are so happy with Tony's work that we are having him give us an estimate on the 2 decks we need rebuilt. There was never a doubt that we would have anyone else do anything that was within his frame of work. The work he and/or the people he employs are precise in what they do, very neat, and always on time. When they were done for the day, it was like they were never here except for the work that was accomplished. Call Custom Remodeling Solution at 847-208-9164. You will not be sorry!
    - Peggy S.
  • A
    Envy Home Services, Inc.
    Overall, we are very pleased with the outcome. Adam came to offer an estimate of the project - he is very thorough and responsive. I do think that he paints a very optimistic of the process -- our process took much longer due to an oversight that we feel they by should have been aware of. That being said, we were in no rush and wanted to make sure the process was done well. Envy was patient and allowed us to complete the job at our own rate. The actual construction of the sunroom is quite good. One concern is that water leaks into the bottom part of the window frame after heavy rains, but I was told that that is to be expected. It does not seem to be a problem, but we will see how it goes in the summer months. Our new sunroom is wonderful. Despite a couple of setbacks, we would make the same decision and use Envy again.
    - Lo Ku C.
  • F
    Lanco Building Enterprises
    /In June 2016 we signed a contract with Rodney Lancaster, Lanco Building Enterprises, for an outdoor living project. This was to include the demolition of an existing deck, and construction of a Timber Tech deck with stairs and lighting, a cedar closet, and a concrete patio. The total on our proposal is $20,200.00

    We made all scheduled payments as per our contract to include the initial deposit of $9200.00 for special order materials.
    $6000.00 at start of work, $736.00 for permits and fees, scheduled payment of $2500.00 on decking installation. We were charged an additional $3772.00 for additional stairs and decking. The total paid to Rodney Lancaster to date for the project is $22,208.00

    8/25/16 is the last day Rodney worked on this project. He left us with an unsafe frame of a deck, no composite decking materials, no cedar closet, no stairs, no lighting, no concrete patio. After voice mail messages and e-mails had been left with no response, we went to the Village to report the neglect and unsafe conditions. We were told that as home owners it is our responsibility to rectify the unsafe situation and we have 30 days to do so.

    We visited Rodney at his place of business on 9/20 and 9/28/16 where Rodney told us he was hurt, could not work, spent our money on his personal medical bills, and had no money to finish the job.
    His website deceptively states he has "remodeling technicians that have been committed to each clients satisfaction since 1991".
    There are no technicians. Rodney works alone.  

    We hired another contractor to complete the job. It cost us $1500.00 to repair the work he did on the frame, along with the cost of the materials we never received and the labor to complete the project.

    We have not heard from Rodney Lancaster since our visit to his business on 9/28/16.

    The account for our outdoor living project took years to build.
    We are seeking a refund from Mr. Lancaster of $15,708.00 for the materials and labor we paid for and did not receive from him.

    We pray Rodney Lancaster will provide restitution for his wrong doing, and are willing to report back to Angie's List when the refund due to us is received.



    - Laura G.
  • A
    Murphy's Window & Sunrooms
    They turned what we had into something we would be proud to show anyone. They handled every aspect of the project very well.  It's a family-owned business and Dave and the owner did quality work and made sure everything was done properly. They upgraded some aspects of the job and didn't charge for this such as the roof thicknes.  They stood by their original estimate.
    - Deborah D H.
  • A
    Envy Home Services, Inc.
    After going to several home shows, getting various quotes and proposals, we decided to go ahead with ENVY home services after meeting with their sales rep and the company owner.... Adam Kingen and Wayne Williams.
    We liked the product, which is maintenance free (unlike our screened porch which was wood...) and they were willing to reuse our roof in the project.  Everything went along as planned, and the construction workers and electrician were excellent.  
    We now have sliding windows all around, transoms above and below, a heating & a/c unit for comfort year-round, and incredible views of nature through four seasons of color and wildlife.  We enjoy sitting out there watching the swans.  We love to entertain and have celebrated holidays, birthdays and hosted family gatherings in our comfortable beautiful sunroom.  We have a full dining table with a separate sectional seating area so having an extra room by the kitchen has been a dream!  Relaxing and reading or having wine and cheese with the neighbors has been a wonderful experience.
    After living with the sunroom for a year, we decided to have ENVY come back to install there custom motorized window solar screens on the exterior and they installed beautifully!
    We highly recommend this company, their sunroom product and services.
    - Barb F.
  • A
    Murphy's Window & Sunrooms
    We are very pleased with our sunroom and shed that Murphy's delivered.  It looks great and is an amazing addition to our home.  Other sunroom companies weren't willing to do the extra, non-standard shed work, but Jimmy Murphy was willing to and it won him the job.  Throughout the process, we had some issues with subcontractors, but Jimmy helped out with those where he could and was personally involved with getting things resolved for us.  He is extremely dedicated to making sure the customer is happy, and really at all costs.  Our project took quite a bit longer than expected, in part because of issues with our village's building codes that require steel wall corners (for a room sitting on wood piers...) and in part because of the subcontractors, and I'm sure it ran over cost, but Jimmy honored the original quote and did not ask for more money from us.  He also repeatedly thanked us for our patience and apologized profusely for the delays.  Perhaps most importantly, we are happy with the end result, spend a lot of time in the sunroom and fit a lot of stuff in the shed.

    - Karin P.
  • A
    PMH Construction, Inc
    Highly professional from beginning to end.

    Not only is the quality excellent and the pergola very attractive, but the prep and clean up were excellent. The owner / President, Pat Huber, is responsive and full of ideas to improve the appearance and durability of the project. He added custom cut overhangs and trimmed the lattice so that the structure looks like it cost a lot more than the price! We had a very professional and negotiable pricing and contracting experience. I cannot tell you how pleased with are with this experience.

    We have been very pleased, and will continue to use this provider for home remodelling, carpentry, flooring and general repairs.
    - Lois V.
  • A
    NORMANDY REMODELING
    They did a very good job.
    - Frank P.
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Sunrooms / Patio Enclosure Builders in Palatine

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