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Snow Removal reviews in Palatine

  • A
    Dan & the crew from Earth Elements are always respectful, personably, and very professional. This hardworking crew always does a stellar job! I'm so happy I found them!! I can count on them year round for all my needs, snow removal and lawn care. Thank you for a job well done all year round!! You have always taken such good care of us!!
    - JoAnne C.
  • A
    Bob Leonard Landscape & Snowplow Service LLC
    Mike and his guys are fabulous! I've hired them for my weekly mowing and also a few additional projects. I'll also be hiring them for a new project in the next few weeks. They do a great job, are very friendly and Mike responds so quickly to my emails!
    - Jean T.
  • D
    Raeke's Lawncare Service
    Terrible. Took forever for company to return call. Scheduling was difficult. Supposed to power rake front and back yards, aerate front only. Ended up aerating front and back, power raked front only. Front aeration was terrible. Had to show owner bad results of workers, including bare spots and other spots with loose dead grass. Owner re-raked front and did the back yard. He said he over-seeded bare spots, but no seeds were evident. Owner told me to delay fertilizing/weed control due to scheduled overs seeding. Because it took over a month to complete a very small residential job, it resulted in very late fertilizing and weed control application by myself. As a result, I have now have a lot of various weed issues that have never existed in past seasons. And to top it off, there was no evidence of any seeding done. The only consolation was that he took a bit off the price.
    - David E.
  • F
    Innovative Creations Landscaping
    extremely frustrating.   The company owner is a very nice guy but my perception is that is is too busy to serve his customer base, but cannot tell anybody no. Angie's list eventually applied the 50 dollars to another landscaping vendor.
    - Keith B.
  • B
    BJ's Lawn Service, inc.
    They were very cheap, and got the job done well eventually. We called and made the appointment but they didn't let us know when they were going to come. I like to see what people are doing on my property, but they ended up coming at a time when I wasn't home. They came several weeks after we scheduled them because of weather, but there was no communication from them at all. We would have appreciated a phone call.
    All in all, we would still use them again because they were cheap and got the work done as we needed it.
    - Jenny K.
  • F
    Innovative Creations Landscaping
    The following is our experience with Innovative Creations Landscaping.
    We (meaning three homes in a row) meet with John on April 28, 2014 and discussed our landscaping needs for 2014.
    We agreed on a price, day of the week (Friday mornings) and contracts were drawn up on May 2, 2014 for each property.
    The first cutting was on schedule, Friday May 9, 2014. Things seem to be running fine, the next week they were on time on Friday.
    But, late in the month of May things seem to have changed, our regular day Friday, was never
    met and we had landscapers on Tuesdays, Thursdays and Saturdays. They would show up whenever they wanted too.
    They were to pick up branches and clean our back yards of any debris. Well, for three weeks my neighbors yard had a large branch in the corner of their lot. Wouldn't you know, they cut the grass around it. It wasn't until we call and left a message that they finally picked it up. What a joke, and they are support to be a landscaping company?
    We also told John that during the course of the summer, we would be having parties in our backyards and wanted everything nice and neat for these parties. I/we would call John a week ahead of schedule and say, "John, please do not forget, we are having a party this coming weekend". He would say,  "I will have the guys out this week, to make sure everything looks great".
    Well he NEVER and I mean NEVER followed through with his promise. I cannot understand how someone could have a conscience and agree to make sure things look great and NEVER show up?
    We were to have 26 cuttings and we only received 16. There were several weeks, we did not
    see anyone and both myself and neighbors left text messages, voice mails and e-mails, all which went unanswered.
    When we did meet with John, his excuse was, well we have had a lot of rain and several of his people had left my business. I do not do well with excuses. You agreed to our contract and you must fulfill your obligation. We are reasonable people, if you call us and tell us your situation, we will work with you. But, no communication what so ever, just does not make up for excuses.
    In addition, to the above, each property should have had a Fall clean up and aeration, which were included in our price. As of today, November 8, 2014, we all, have not had seen or heard from  John or his company and have had to hire a new landscaping contractor, who is currently doing all our fall cleanups.
    Beware of this company, as I can say he is one of the worst at follow-up and follow through.
    This service I found on Angie's list, which I have been a member for many years.
    I discussed this with both of my neighbors and they agreed that if it was on Angie's list then we should go with them.
    Now both neighbors and I are skeptical about Angie's and will be rethinking any future recommendations from Angie's list.
    I do not know how Angie's list would ever have a company like this on their service.
    Innovative Creations Landscaping, ratings are well below an F.

    - SCOTT G.
  • A
    Absolute Tree Solutions Inc.
    We set a date and the crew showed up first thing in the morning. I was curious how they were going to remove the over hanging branches, so I watched as they began to cut the tree. A guy scaled the tree and I began to see ropes come up and down the tree. It was an interesting process they tied branches and the swung down with safely not scratching a thing, they made it look so easy. Before you know it the tree was gone. I walked outside and everything was clean and intact. I was really impressed with the how clean the yard was after all the work that was done. I will hire again and highly recommend these guys A+.
    - Martha H.
  • F
    Innovative Creations Landscaping
    I did not have any services done by this provider. I contacted them twice but got no response. then I read other reviews on them. My reason for this email is to let you know that they should not offer special deals if they can't get to them for several months. Or return a phone call.
    I am thinking they take care of their regular customers, and leave the Angie's List people at the bottom of their callback list . These kind of providers shouldn't  on Angie's List.
    - Peggy F.
  • A
    Raeke's Lawncare Service
    We have had so many compliments on our yard since we started using Raeke's Lawncare. Our flowers are growing and our lawn is weed free and always freshly cut. It was also really convenient having people come clear out the snow in the winter. It was a very bitter winter and we were unable to clear it as much as it needed. He was able to clear our driveway and make it safe for us to walk on. I am very happy with all the services we have received. We will continue to use Raeke's Lawncare Service as we always receive top notch results.
    - Stephanie R.
  • D
    Innovative Creations Landscaping
    Now that the year of lawn service is (apparently) over, I feel its a good time to complete this review.  They only removed weeds twice during the course of the service, and only after contacting them multiple times for each.  The service was supposed to include weekly weed removal from flowerbeds.  They also never got back to me on mulch, so my yard went without mulch for the whole year.  They came to mow sporadically, using the excuse that if it rains at all during the week, they cannot mow that week.  They also only mowed my back lawn half the time because they don't bother to try opening the gate or ringing the bell to have it opened.  Finally, in the fall they are supposed to remove the leaves from the yard, and aerate the lawn -- Something I am still waiting on (not holding my breath for it).  I will never use this company again.  The $1000 would have been a great deal for what they were supposed to provide, but what I really got was about 15 yard mows, and 2 hours of weeding.  NOT WORTH IT!!
    - Christopher K.
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Snow Removal Services in Palatine

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