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Hvac Repair reviews in Palatine

  • F
    Crne's Environmental Control
    CRNE's quote was extremely high for the Annual Maintenance. They wanted $89.00 for the trip to my house and an additional $156.00 for diagnostics (this fee can be waived if CRNE doe the repair). They wanted a total of $245.00 just to diagnose the problem. I had called 7 other heating & cooling businesses for quotes before calling CRNE's and the quotes from others ranged from $80.00 to $120. CRNE's quote was laughably the HIGHEST one of all. Joy, the woman who answered the phone, said that they are honest and they're the best company around. She sounded pompous and unprofessional.
    - D Y.
  • A
    FIVE STAR HEATING & AIR INC
    This project went very smoothly! We had an old unit removed from our crawl space, and the outside fan unit as well. As it was an old system, special care had to be taken to remove the old Freon. A new Trane unit was installed that paired well with our existing furnace setup. We had multiple quotes before trying 5 Star... because we didn't feel we were getting a fair deal and we had a few with a lot of hype/talk that we knew wasn't accurate about our furnace system (Including from Costco's companion company). The sales person that came out thoroughly looked at our entire heating and cooling system. He was pleased with our newer furnace, it's cleanliness, and the set up needed for installing the AC unit. He did not try to oversell, and offered financing if needed. Everything was written on the estimate in great detail which allowed us to question, add, or take off anything we needed. We were very impressed with the installers. They were truly a professional team and worked very well together. They were clean, respectful, and worked very hard the entire time. Installation took the better part of the day, but the site was left very clean. The entire project took a week from salesrep to installation. I highly recommend this company and look forward to working with them in future.
    - NANCY G.
  • A
    FIVE STAR HEATING & AIR INC
    I got a good price on a new Trane system, both heating & AC, for my home. Dave and Adam showed up on time and were both courteous and polite. They did excellent work in very reasonable time and completely cleaned up before leaving. Overall I am very satisfied. The new system works great and wouldn't hesitate to use them in the future.
    - James B.
  • A
    Allied Air Conditioning and Heating
    Everything went very smoothly. The quote they gave was better than what others had quoted, sometimes by a lot. The guy who came out was prompt and professional and did a great job. I'll definitely use them in the future.
    - Corinna C.
  • A
    All Temp Heating & Air Conditioning Inc
    We had a wonderful experience! Ted at All Temp was prompt, professional, and extremely helpful. We had been told by another company that a repair would be very expensive and that our unit would not last that much longer so we should buy a new one. Ted came over to give us a quote on the cost of a new unit because we thought the other company's quote sounded high, but instead of giving us a quote, he ended up telling us how we may be able to get it repaired for less than initially quoted, and even possibly under warranty. There are so many scammers out there that is' wonderful when you find a company that is honest and reliable. We'll definitely be using All Temp in the future!
    - Corinna C.
  • A
    FIVE STAR HEATING & AIR INC
    From our first encounter, we were impressed. Of the 3 contractors we received estimates from, Bill was by far the most thorough. As it was a significant investment for us, we had many questions and Bill answered them all, without missing a beat. Our installers were courteous, skilled and professional. They even made a modification to one of our new vents to better fit the space it was going in. It looked even better than we anticipated. In addition to providing exceptional service, their prices were competitive. We will be recommending them to all of our friends in need of HVAC service. A++!
    - Vince S.
  • A
    Ibbotson Heating & Air Conditioning Co
    From contacting the salesperson to final installation, all went smoothly, on time and everyone was professional! No surprises and a very clean installation. They even sealed up the access holes by the outside unit to prevent mice and other insects from getting in. Took two days (take out of old units/install of new equipment), all on planned schedule. These guys weren't the most or least expensive but for what I paid, I felt I got the best value for my money! The models I purchased were: Lennox: - Furmace - SL280UH110V60C - A/C - XC16048230 - Evaporator - CX55-49C - Control - iComfort - Purifier - Paure Air (PC0320-20) Aprilaire: - Humidifier - 700M We like the ability to control the system from my phone/tablet (need to try it when I am outside of the house).
    - Harold W.
  • A
    American Star Total Home Comfort
    It went very well. Tony's professionalism and courtesy are exemplary. He arrived within the two hour time frame indicated and took the time to hear my concerns and rectify them. We have been using American Star for 20 years and have been satisfied with their service throughout that time span.
    - Kevin C.
  • A
    American Weathermakers
    The are easy to schedule, prompt and I never have had to call them back during the winter or summer. They anticipate any issues and everything has worked care free. I highly recommend them for your HVAC needs. I signed up for their "Comfort Club" that provides additional benefits and discounts and priority service if something should go wrong.
    - RICHARD R.
  • A
    Approved Comfort Heating and Air Conditioning Inc
    I had a couple of frustrating experiences with my furnace conking out over the past month, usually on the weekend in the middle of the night! (Naturally). The technician did his best to correct the problem each time and all seemed to be working well, but it failed again last night and I had no heat. Today, the owner of the company actually came out, since the problem was persistent, and he spent a long time trouble-shooting and adjusting things. He didn't leave until everything was working perfectly! He gave me some suggestions on filter types and recommendations to ensure the problem doesn't return. He waived the usual 89.00 diagnostic charge (without my asking), since I had recent service visits without complete resolution. They are interested in keeping their customers satisfied!
    - Sue K.
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HVAC Contractors in Palatine

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