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Home Energy Audit reviews in Palatine

  • A
    1�� Temp Home
    It was a very thorough inspection (took about one hour)��and the inspector was very knowledgeable about home quality.��He assessed window quality and possible leakage areas that could be addressed. Pointed out a mold issue in the garage and suggested how to resolve.��Provided a full report with details of each part of inspection and also possible solutions and costs. ��



    - Thomas M.
  • A
    DRF Trusted Property Solutions
    My family recently moved into a new home and knew that the existing water heater was quite old and was running on borrowed time. I had to be proactive and thwart any impending disaster. However, I wasn't sure if a tankless water heater was the right solution for us considering the substantial upfront costs versus a traditional tank water heater.  
    After discussing the pros and cons with Sal from DRF, I understood that going with a tankless would potentially save me the hassle of installing another tank water heater in another 10-12 years since the tankless could last me 20+ years. Also, after doing some number crunching I realized that in the long run I would be paying for a tankless no matter which option I decided on. It was a no brainer. The two key benefits of going with a tankless for me is the energy savings from not constantly boiling water (whether I used it or not) and the potential of a disastrous flood in my basement. Andrea R. from DRF was also extremely helpful in answering any questions I had. At no point did I feel any pressure from them. So after weighing my options, I decided to go with the Rheem ECO200.
    Mike P. and Donovan arrived and assessed the basement space and quickly figured out a plan of attack to install the tankless. After opening the box that the tankless unit came in it was quickly discovered that there were dents and dings on the cover for some reason.  DRF quickly procured a new cover and sent it over the same day.  Before the installation, they clearly explained everything that needed to be done and got to work immediately. The installation was quite involved with water pipes, gas lines, venting, etc. so it took all day basically...but Mike and Donovan were awesome. You can tell they take extreme pride in their work. Plus they cleaned up any mess that was made during the installation afterwards. At the time of writing this review, it had been a few weeks of using the new water heater and it has worked flawlessly since. It was obvious that Mike and Donovan installed the unit correctly the first time. DRF is a great company to work with and would use them for future projects. I was treated professionally and courteously and it's apparent that customer service and quality is very important to them.  They even took care of the village permit to do the work.  Great service!  Thank you for giving me one less thing to worry about with the house.
    - David L.
  • A
    Building Energy Experts Insulation and Supply
    They were very professional and it went well!  The consultation went well and I would use them again if I needed it.  The individual that came out was very good and we were overall happy.  They provided a verbal summary of the inspection.
    - Becky F.
  • A
    Building Energy Experts Insulation and Supply
    We were happy with the outcome. We noticed immediately that our furnace fan was not running as often, and I waited to write a review to see if our energy bill would decrease. It did, but I can't tell if it's from the insulation or the weather getting better. The attic insulation was great.
    Some minor issues I find worth mentioning.
    1. The invoice did not reflect the big deal we purchased. When I emailed about it, I didn't get a response, so I paid $350 less than the down payment asked for. They call me the next day explaining that the credit was included in the price. That's ok, but they should state that in the invoice. Many people would have an issue with that.
    2. Again in the invoice, it stated that the repairs noted in the blower door test would be included in the estimate. Originally, when the estimator came out, we discussed how one portion of the results would be easy for us to do ourselves. But, since it was included in the estimate, I assumed it was going to be repaired. Again, I was wrong. Still, the price was good for what we were doing, so I didn't complain.
    3. We added the ceiling repair after getting the initial estimate, and had that done on a separate day. We were told that they would be back to sand and smooth the drywall one more time, and they never came back. I emailed the company, and someone called me saying they were done. Now, I have had a LOT of drywall fixed in our old home, and this was the worst job I have ever seen. Parts of the tape were not even adhered to the drywall!  When I complained, they said that they had agreed to only mud one coat, but I distinctly remember talking about sanding and recoating because I had my own dropcloths, and they were boasting that they never need a dropcloth because they mud it very thinly. Nonetheless, the job was not well done, but I'm not one to fight and complain. Not happy about that at all.
    4. We never received a statement for the ceiling repair since the estimate and work was done on the same day. But now I have no proof that the work was done by them, or that I paid anything out to them for the ceiling repair. I'm sure if I asked for it, they would send it to me, but eh... I don't care enough to ask. It should just be given.
    5. I completely forgot to put in my calendar that they were coming to do the insulation. The workers arrived right on time, and I was a mess. They patiently and courteously waited while I was more presentable to come into my home. I was so grateful that they were so understanding.
    Overall, I still rated them an "A". It was still a very decent price even after the statement issues were resolved. For clarity, I would suggest to them that they provide a more detailed statement to their customers explaining what is going to be done, and any credits they have applied. The attic insulation work done was fantastic. They were very neat and clean, and were mindful of my kids running around in the background. They cleaned everything up really well. The workers were very professional, and courteous, and I would use them again.
    - Jenny K.
  • C
    Intelligent Energy Solutions
    Set up an appointment on first call. Tony was professional, friendly and courteous. Cleaned up thoroughly. They submitted a proposal for work they identified as deficient in their test. The total quotation was $5,980. This included another Blower Door Test. The proposal was broken out by project so I could select specific areas.

    They were too expensive for me to engage them.
    - Sonya M.
  • A
    Kouba-Cavallo Associates, Inc
    HE WAS VERY PROFESSIONAL. DURING THE AUDIT, HE EXPLAINED THINGS AND INDICATED SOME CHANGES THAT COULD BE MADE TO MAKE THINGS MORE EFFICIENT. THE DETAILED REPORT DELIVERED A WEEK LATER WAS VERY HELPFUL. WE HAVE IMPLEMENTED ALMOST ALL OF HIS SUGGESTED IMPROVEMENTS. WE EXPECT TO SAVE MONEY ON OUR HEATING BILLS THIS WINTER. MAKE SURE YOU HAVE ENOUGH TIME IN YOUR SCHEDULE FOR THE HOME ENERGY AUDIT. YOU WILL NEED TO SPEND TIME WITH HIM WHEN HE COMES.
    - DEBRA S.
  • A
    Energy360 Solutions Inc
    Crews were thorough and conscientious. Would definitely recommend them
    - Geoff A.
  • A
    Building Energy Experts Insulation and Supply
    He was easy to schedule and prompt.  He had very technical equipment and took a very good analysis of our attic energy.
    - Patricia H.
  • A
    Green Attic Insulation
    unknown
    - Kei T.
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Energy Consultants in Palatine

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