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Transportation reviews in Ottawa

  • F
    Peacock Limo Service
    It went Horrible! Minus the actual concert, the night was ridiculous. This limo service ruined our whole night:
    Jason Aldean. My favorite country singer. This was going to be the best concert of my life, or so I thought. My friend, Brooke was also going. She invited us to ride a bus provided by Peacock Limousine Service. Everyone attending pitched in to ride the bus. Peacock charged $550 for the bus. We collected $580. When the day came, the bus was supposed to pick us up at 5 pm on the dot At 5:20pm, the bus finally decided to show up. Brooke counted out $580.00 in front of all of us and gave it to the driver. There were 22 of us. The bus fit 16 comfortably. We were a little squished, but we didn?t care. You would think a professional Limousine Service would check traffic on the route to make sure we would get to our destination on time. When traffic came to a halt due to construction, I knew right then and there we were going to miss some of the concert. The driver initially refused to pull over to a gas station so all of us could use the rest room (almost the whole bus was drinking, minus the driver and 3 other people), but after much nagging, we got to pull over. We finally got to the concert at 8pm, an hour after it started. The driver informed us two limos would be bringing us back. We arrived just in time for Jason to start. After the concert, we had to call Peacock to find out where these limos were at. They were late. We had to walk down the road to find them. Upon coming back into town, the original bus driver met us so we could pick up our coolers. There, he accused Brooke of not giving him the full amount. Short $100 he says. We all disagree, having witnessed Brooke count out the money before we left. Brooke asked for the money back and recounted it. Of course it was short, but the $50?s were missing. I did not want any more trouble than what was brewing, so I gave the driver $100 out of my pocket, and told him to hit the road. This happened August 27th . Since then Brooke and I have been trying to get a hold of this ?company? to report this driver and get my $100 back. They have not returned calls and avoid the situation. I am still waiting on a phone call back. It has been 4 days. Obviously I?m writing this letter to warn the public. Peacock has horrible service that no one should encounter. Peacock ruined our concert experience. I am short out of my pocket because they have a criminal driving their vehicles. The invitation is open for Peacock to call me back (you should have both Brooke and my number) , but until then I?ll spread the word not to use you. You know you and your driver are wrong. Don?t you think you?d try to make it right?
    - April S.
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Transportation Services in Ottawa

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