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Grill Repair reviews in Orland Park

Real People ~ Real Reviews ~ Real Results

  • I'm not sure this company actually exists. I called in mid-May to schedule a cleaning and repair for my outdoor grill. I was given a date approximately two weeks out and was told the technician would call the day before. No one called. I called back the morning of my scheduled service to see if my appointment was actually on the schedule. The person who answered the phone (who was exceedingly nice and responsive) apparently does not have access to the technicians' schedule but she told me that she would have the owner call me as soon as possible. She was meticulous in making she had all the details and my contact information correct. I left both my home and cell numbers. Again, no one called.

    I called again a week or so later to see if I could get on the schedule again and asked to speak directly to the owner. Again, the phone answerer was very very nice and took down all the information. Once again, no one called. I'm done.

    I would give them an "F" overall except the women who answered the phone (which was probably just an answering service) were so nice and tried to be helpful.

    - JULIE K.
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Grill Services in Orland Park

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