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Find Top-Rated Orland Park Floor Cleaners

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Floor Cleaning reviews in Orland Park

Real People ~ Real Reviews ~ Real Results

  • We have used Bulldog before for carpet cleaning.  This time we had carpets and stone floor tile cleaned. They came in on time and worked efficiently to clean our carpeting on the stairs and runner in the foyer which get a lot of foot traffic.  They came out beautiful.  We had them clean the stone floor tile in both main floor bathrooms and sunroom.  They came out great!  They also cleaned the lower level carpeting and stone floor tile which hadn't been done in several years.  They now look brand new!  I will always use Bulldog for carpet and tile floor cleaning.  I recommend them highly.
    - Louis K.
  • We were hoping to be able to get the job done in 1 day, even with 3 coats of the finish. They agreed to start early and finish in one day.

    The dustless system is truly dustless. The water based finish has much less odor than an oil based finish. It has a less glossy, matte look, which we like, but is really durable. We had the rest of the main floor done almost a year ago and the finish looks brand new, despite 3 giant dogs efforts to mar it. They were able to sand and put on 2 coats of finish then came back later in the afternoon to put on the last coat.

    It looks beautiful, and the men that did the work were very professional. They even removed the floor grates and cleaned out the top part of the vents.

    We highly recommend this company and would use them again.

    - Susan K.
  • I should have known this was going to be a trying experience when it took one email, one voice mail and one final call just to get in touch with this company. I scheduled my initial consultation with Ann.  She cancelled the day of the appt. because another appt. in the area cancelled. Strike two.  She should have kept her appt. with us regardless of the fact her other appt. cancelled. We rescheduled for a new day and she was a few hours late.  It should have been strike three, but I met with her anyway. Ann took at look at our floors, calculated a square footage and gave me a quote of about $1,600 to clean and stain floor grout. She told me TWO technicians would be out to the house for approximately 8 hours. Based on this, I found the quote to be reasonable and I did not shop around. Big mistake.

    Come the day of the cleaning, only one technician showed up. I asked the tech. if another guy was coming and the tech told me the other guy called in sick, but that he would be able to finish.  I called Ann to tell her only one guy came to do the work and she told me that sometimes based on the experience of the technician, the schedulers only schedule one person. Um, no....They actually scheduled TWO techs. but 4 hours before the job started, the guy called in sick. Ann gave me some lame explanation that the quote is based on the job, not the man hours. I basically paid Sir Grout the equivalent of $200/hr to do the job. Not a bad profit for Sir Grout considering they probably paid the guy $20/hr. salary. (this is just totally my guess).  It should be noted that the tech. was the most professional person I dealt with at this company.

    The grout came out looking good, but I wonder how much the tech. had to rush to get the job done. Who knows how well the grout was cleaned, as I was not home for the 7 hours he worked. Basically, I feel totally ripped off. I should have walked away at strike one.

    UPDATE******Within a day of my review, the owner, Dan, reached out to me with a very sincere and professional email to resolve my negative experience. We spoke on the phone and I proposed a partial refund to me and a small bonus to the tech and Dan agreed with my proposal with no haggling. I believe my initial experience with this company was an anomaly and that as most of the reviews on Angie's List indicate, this is a company worth doing business with for your re-grouting needs. Thanks, Dan! Now instead of feeling ripped off, I feel satisfied!******

    - Jennifer K.
  • The shower in master bath was dis colored and pitted. Mike cleaned all the grout and then replaced grout around shower floor and around toilet. He then suggested using a color for the floor that would more closely resemble the tile around the tub. This bathroom looks like new!
    The second bathroom was not as bad, but the color addition to the floor tile brightened the room. Mike also caulked a section by the sink that was not caulked before, which allowed first and moisture to seep in.
    Foyer floor grout had a few areas that had dis colored from foot traffic. It looks great now.

    While Mike and his partner were working the owner Rob came by to check on the work. He inspected what had been done and how things were going.

    My husband and I are very pleased with the outcome of the work that Rob's team did for us.
    - Cynthia B.
  • Owner was polite, professional,timely & informative regarding his service. He called to confirm the appointment in the morning and then notified me that he was on his way 20 min prior to arrival. The other man with him was also excellent. The owner worked hard getting out a stain in the 3 season room & was successful. Before starting, he walked w me so I could point out the problem areas & then gave me a quote on what the service would cost. I would most definitely have Bulldog again. Very happy with this service!
    - Joann S.
  • MaidPro sent over Heather and Lupe, two very talented and hard-working women.  When they were finished, the unit was immaculate!  I could not have asked for any better service.  They were personable, professional and knew exactly what they were doing.  I was so impressed, I cannot tell you.  We don't have to do a thing now to the apartment - it is all ready for the bank to make all of the necessary electrical repairs, etc.  Poor Heather and Lupe must have had 15 bags of garbage at minimum to dispose of in our dumpster.  No complaining by either of them - just hard work.  They even cleaned the floors on their hands and knees! This company "walks the walk and talks the talk."  
    I should also mention that Jane, the very capable woman who answers the phone and coordinates appointments, is overly efficient, intelligent and wants to make sure the customer is completely satisfied.  She will even send you a follow-up email and if you are not satisfied within 24 hours, they will resolve the problem. They also provide a 49-point checklist at the end of the visit showing what they have completed.
    By the way, they offer many different values, so call them.  Prices vary depending upon the work you want performed.  I will refer them over and over again.  They simply are a marvelous company!  I may even use them for myself!  As far as I know, they clean residences as well as company offices.
    - Jill L.
  • They come and give you the estimate first. I like that they come in their uniform and their Logan car. They try to send the same people so that you know them. The women are very pleasant and efficient. They do a good job. I would use them in the future.
    - Virginia L.
  • They now clean the carpets for our apartment building and also my family and friends that I recommend them to. I spent $120 the last time I used them. They also do polishing and waxing of the floor and they did my laundry room last year. They are miracle workers and I am not kidding and I had carpets that normally I would have had to tear out and replace and after they were done with it, I couldn?t even believe it. They also cleaned carpets that were already cleaned by other companies and they brought them all back to life. They are amazing; I don?t know what to say. I would tell other members that they are professional, on time and their pricing is fabulous and they will do the best work that I will ever have.
    - Gerrilyn A.
  • It was incredible. Two hardworking and friendly people came and immediately went to work! They cleaned, scrubbed and polished my home until it sparkled! The entire first floor of my home is hardwood flooring and they vacuumed and washed every inch (washing the floors entirely on their hands and knees). They wiped down all of my white trim (there is a lot!) and cleaned all of the doors and light switches. I have 3 active kids and a dog and the girls worked so hard to make the home look as though it was brand new. They scrubbed all 6 bathrooms to a shine. We have used many cleaning services in the past and have never been this happy. I would be happy to recommend this company to everyone that I know!
    - Henry C.
  • I called Bulldog after reading their reviews on Angie's list. He came out and measured and quoted a price. We set up a date to have the carpets cleaned. I called Bulldog the day before and asked if I could reschedule the cleaning for the following week (July 3). They were extremely understanding and accommodated me. They came out on July 3 and everything went extremely well and I am very happy with the results and price. This company was a pleasure to do business with and I would hire them again.
    - DENA G.
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Floor Cleaners in Orland Park

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