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Find Top-Rated Olney Auto Services

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Auto Service reviews in Olney

  • F
    This was the worse buying experience I have ever had in my life, I am not simply stating as someone that is upset but taking the time to post this because I have never gone through such a horrible experience in my life. What we where promised what we got and the 5 months to get things straightened out is unacceptable and was a nightmare. We jumped through the hoops not them, we had to track down to get answers and help, the customer service is unacceptable, We bought a car that had been damaged on the lot they promised us it would be fixed the next week. It took months of never hearing back before they did after I had to threaten to bring the car back, then they had the car for over 3 weeks only to bring it back and not have everything fixed. I spent months calling them trying to find one person that would be willing to help with there broken promises only to be given an endless run around and call backs i never got. The even crappier part is the car still is not fixed but I finally gave up as im sure they had hoped I would. Maybe instead of them spending so much money on Ignorant commercials they should invest some money on customer training. If anyone is thinking about buying from this place I urge you do yourself a favor please go somewhere else and if you do make the mistake of buying get everything in writing, and then have fun having them honor it.
    - joshua s.
  • C
    I have used this dealership multiple times for oil changes and tire rotations. The end result is fine. I have no problems with the work. The only issue I have is with the customer experience. When I speak to the advisers, I do not have confidence in their knowledge, nor do I feel that they have confidence in the job that they are doing. 
    Again, I feel that the work was completed well, I just have little confidence in the check in/check out and advisory process.
    - PJ Z.
  • D
    We had a bad experience with them.  They rip you off, they lie, and they are too expensive. The lowest they would allow us to put down was a $1500 down payment.  It wasn’t worth it for what we got.  The salesman, Mike, was nice and polite but when it came to the actual car, there was a couple things wrong with. There was no air in the right front tire.  They said that that was because it had been sitting there for a couple months.  It turns out that there was a slow leak in the tire.  They made us wait three weeks before they would get it in to get it fixed.  Also, the heat didn’t work; they said it just needed water in it.  We did that and after a week or two it wouldn’t work again – it would just blow cold air.  We found out the air conditioning didn’t work either.  I will never use JD Byrider again.
    - Clare C.
  • A
    Very attentive professional service. Done with great expertise and effiency. I will definitely return for my next service needs.
    - Nancy A.
  • A
    unknown
    - Darla J.
  • A
    Very honest and fast. Gives customer all options before doing work.
    - John A.
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Auto Services in Olney

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