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Home Builder reviews in Oak Park

  • F
    JT Butler Construction
    We recently used Butler Construction to help with a water leak from our 2nd floor bay window. After the initial consultation, they determined that our flashing needed to be replaced. From May 24, when our check was cashed, until June 7 when he actually completed the work, it was a constant lack of communication. We would ask when he was coming to do the work, he would give reason after reason as to why he couldn't. All the while, he knew we had water leaking into our house. About 2 weeks after he actually completed the work, we again had serious water leaking into our home. We called Jim, he came over to check it out, and his response was "I don't know what the problem is but I can see if I can come out tomorrow with a ladder." He never came back, never contacted us. We reached out and asked what he was going to do, since the flashing clearly had not been the issue. His response was that he did the work we paid him for and was basically under no obligation to help fix the problem or refund us any money. We had a roofer come to the house the next day, and within 20 minutes he had figured out the source of the leak to be the 3rd floor windows and masonry. We would absolutely not recommend Jim Butler. He misdiagnosed the problem, wasted our time and money, and we still have a leaky bay window.
    - DANA M.
  • A
    Loop Construction & Remodeling Inc
    Loop did an amazing job. Everything was out of plumb or level in this old house, which made many parts of the reno tricky. We now have a beautiful Guest Bath with a spa shower and floor-to ceiling tiles. The Master Suite is incredible. The bathroom has a steam shower with 9 showerheads/sprays, digital interface, soaking tub, exposed brick, floor-to-ceiling tiles. The complicated plumbing done in both bathrooms was well done. In the AV Room, sound proofing was installed in the floor/walls/ceiling and the tricky electrical work was done well, to specifications. We highly recommend Loop and would use them again.
    - Carol R.
  • A
    The project went very well. We already had an idea in our head of the addition we wanted to build for our growing family when we contacted Leader Builders and they transformed those ideas into reality. We considered three construction or design build firms and decided to go with Leader and we were glad we did. My wife was pregnant during construction and I think she only lost he mind once, which is pretty good. We had to set some expectations with them and things then went smoothly. Leader was able to deliver a project in one construction season, from when we signed a contract in February, they completed the design in March and had a permit shortly thereafter. Construction was complete by Thanksgiving. Leader was able to work to keep the final design within the project budget and worked with us on some of the owner requested change orders. We were very happy with the quality of work and only had a few minor miscommunications. It was a big project so there were bound to be hiccups, but overall things went well and we are happy. My main recommendation would be for when you are establishing/negotiating the contract scope for the design build scope: do not put off any decisions. If you think you want to do something include the work in the initial contract. Leader gave us some good prices on some work we were considering but we did not add them at the time of the initial contract. When we came back to add them as a change order the price wasn't as good. So know what you want up front and negotiate at the beginning because that is the best price you will get. Another important point is to select all your finishes, windows, appliances, etc as soon as possible because the carpentry work must accommodate these items.
    - Nora S.
  • C
    Riteway Home Remodeling
    Well, this was a strange experience.  I was very happy with the quote, and very happy with the crew that came out to rebuild our chimney. We paid the full amount in advance. I was pleased with the appearance of the chimney, the pleasantness of the crew, and that they came out when expected.  There was a little bit of debris around the house after the build, but very little. That was all good.  
       Our liner install, however, was problematic. A bend in the chimney (which we'd mentioned when getting a quote for the job.... we have the original communication noting that) had caused issues previously with installers putting in a fireplace liner. AND we mentioned that we may need a larger liner than the previous one (in order to be up to code). The masonry crew couldn't get the liner down, and noted that we would need a new quote which would likely entail having to cut some exploratory holes in the walls to find where the bend was.  We rather expected that might happen.  
       I tried to contact the owner to get an appointment for him to come out and figure out the problem.  This is where things became difficult.  As a previous reviewer said, it isn't easy to communicate with the main office.  You must leave a message and wait, or you can text if you have that contact info.  I set up two different appointment days for the company owner to come to the house and take new measurements, and strangely was asked each time to send a reminder to the owner the day before the appointment. Both days he was unable to come (first time, did not communicate he wouldn't be coming.  Second time, he did send a text mid-afternoon that he was tied-up on a job).  He then said he would come by to take measurements the upcoming Friday and I wouldn't need to be home.  So, late Friday I sent a message asking how things went. I sent another message on Saturday, and one on Monday, with no response.  On Tuesday, I sent a note asking if the measurements had actually been taken, and I was startled to receive a rude response basically implying that I was the cause of the problems due to wanting a larger liner.  The owner stated (as he had previously) that he had years and years of experience and this would be no problem for him, but that obviously "the customer is always right".  He wound up saying I should find someone else to give a quote on the job and tell him what they would charge.  
        We found someone else to finish the job. I was relieved to not have to continue the communication string, and I'm sure the Riteway owner was too.  
       In a nutshell, I am sure Riteway usually does a fine job when the project runs smoothly, but ours was indeed harder than most. I do not think that the customer should have to take the initiative to make sure that the problems are solved.... after a contract is signed, the company should do its best to complete the work.  I certainly did not feel that we were viewed as a valued customer, only as a pain in the neck. In retrospect, Riteway was the only company we got quotes from that did not make an appointment to come into the house to check out the boiler connections. A quote was placed in our mailbox when no one was home.  A more thorough investigation of the job in advance might have prevented some of the resulting problems. 
    - Marian F.
  • A
    Prairie Construction Company Inc
    The front of our garage was losing headroom for a couple of years.. Two other companies offered to only  replace the inside  supporting beam, but we knew from looking at manuals on construction standards that these proposals were inadequate. Prairie Construction was recommended to us. Their proposal was more detailed  than others but met the construction standards we expected.  They reconstructed the entire front, including laying down new 4x4 support beams in cement to meet the village standards, as well as adding a new overhead support beam inside the garage.  They removed the old, heavy 30+  wood garage doors that was long in need of replacement, as we requested.  They also did some extra work to improve support that went beyond the contract without additional charges.  Cleanup was excellent and efficient. They also recommend a garage door company that replaced our old door with a new modern metal one at a reasonable price.  Overall, the experience was quite satisfactory and done at a reasonable price.
    - Stanley D.
  • F
    AJB Construction Inc
    Construction started on time with some lag in time frame, but nothing significant. However, as the project progressed and Tony Balinski juggled our addition with another project, the time frame was increasingly drawn out and the attention to detail waned. When I asked for lien waivers, I was told by Tony that two of the subcontractors were out of business and so he could not get waivers but they had been paid. Surprised by that, I reached out to one of the subcontractors and found that he was very much still in business and had not been paid in full; I then heard the same from the other contractor. I therefore terminated the contract, giving Tony the required notice to finish the outstanding items; he failed to do so.
    - Michael M.
  • A
    Element Worx LLC
    I had worked with Brett and his team before on a renovation of the main floor of my home and was impressed both the the skill of the team and their professionalism.  They then rebuilt my bathroom which went from skanky to luxury in a matter of weeks.  Brett is very pragmatic but also collaborative and open to new ideas.  His team is professional and shows up on time and cleans up after themselves.  Once again, I'm impressed by the team and will use them on my next project - the basement...
    - Alisha M.
  • A
    Element Worx LLC
    We had a fabulous experience with Brett and Element Worx.  He has done work for us in the past (built closet; replaced all the windows in the house; designed and built three-car garage) and we were happy to put him in charge of the blowing out the back of the house.  He gave excellent advice and guidance throughout the process. Neither my husband nor I are terribly detailed-oriented, and relied heavily on Brett's design sense in the design-stage and beyond, and other more technical recommendations throughout.
    Brett is well-respected in Oak Park's Village Hall, which is an asset to any Oak Park homeowner trying to get a permit!
    The entire project took four months, without the delays that we expected!  
    He created a temporary kitchen in our dining room, complete with refrigerator, sink with running water, and oven.  It was awesome, and allowed for pretty much normal living throughout.  
    Scope of project: we expanded the back of the house by 13 feet.  Brett worked with our architect to streamline the foundation design,  saving us a significant amount of money.  Enough, in fact, that we could replace the front concrete stoop with a beautiful front porch.  
    Brett's associates are top-notch: the framers, electrician, plumber, and handymen (for lack of better term) were friendly, cleaned up after themselves, and were responsive if we either had questions or a last-minute request to change something.  We are very happy with the cabinet supplier - they were easy to work with, delivered goods on schedule, and proved a great value.  
    We understand from friends who have gone through this that the punch-list can be problematic as most contractors have lost interest or have already moved on to the next project.  This wasn't an issue with Brett.  He work through our list without complaint.
    He stayed on budget, and kept us informed about any changes due to unexpected issues or changes we asked for that deviated from the original proposal.  
    Brett pulled off a total transformation.  We are thrilled with the new space.  We've had numerous people stop by and comment how fabulous the house now looks.

    - Meghan S.
  • A
    Prairie Construction Company Inc
    We reviewed another company and they wanted to charge us 3x as much.  At first we were nervous to use a company that came in so much lower, but they stayed within budget and finished within a reasonable time frame.  They were very easy to work with and found us an amazing architect.  The workers were very skilled, but not quite as professional as the management.
    - Paula K.
  • A
    Brayview Construction Group Inc
    We didn’t hire them but based on the quoting process we would recommend them because they were professional. We have seen some of the work that they have done and they were all very good. Their pricing was right on if we had let them do it. We didn’t go with them because we found a contractor who was fairly cheaper but we think the cheaper guy was unusual for the market in general for this sort of work in this area. Brayview’s quote was in line with the expected.
    - Waiken W.
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Home Builders in Oak Park

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