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Carpet Cleaning reviews in Oak Park

  • A
    The Galaxy's Finest Carpet & Upholstery Cleaning
    Jeff and Steven completed the task very efficiently, with great results. Our carpets were heavily soiled, from workmen in the house for various jobs. The carpet looks great. Our white sofa had an overall soil and has definitely brightened up. Would definitely hire again.
    - Mary H.
  • A
    Green T Carpet Cleaning
    My dehumidifier had leaked on the carpet and I was concerned about mold. Green T's process and the additional sporicidin did help to modify the mold but the cleaning process seems to be faulty. The process consisted of applying cleaning liquid and extracting with no brushing of the fibers to "wash" or brush the rug surface, All stains are still there. Also, I do not have a driveway for easy access for the truck that houses the hoses. The hoses were not long enough to reach all of the 2nd floor bedroom without re-running the hoses through my home. I decided against this so the bedroom was eliminated and the office immediately reduced the cleaning price. Although a stain from a spilled liquid was removed from the area rug, the rest of the area rug does not even look as though it has been cleaned. I am going to contact Green T to come back (which they said is part of their service) and view the rugs for their evaluation of the cleaning and what my next step should be. At that time, I will edit my rating. The people in the office and the technician were all very nice, informative, easy to work with, and tried to be helpful. UPDATE: Wow. Talk about good customer service. At first I was very disappointed with the outcome but Green T has gone the extra mile to make sure I am satisfied. They are standing by their guarantee to make the customer happy and are redoing my carpeting at no additional charge. It has been a pleasure doing business with them and yes, I will rehire.
    - Deanna S.
  • F
    True Eco Dry
    This was a horrible experience. I purchased the deal ($59 carpet cleaning with $20 and change up front and $38 and change due at cleaning) & then as Angie's list instructed, contacted the company through the link on my deal. We then had a few emails back and forth: I let them know that my home address is different than what was on Angie's List (it had my work address) and kept in contact with them. I then ordered the cleaning for my Mom's little apt. in a senior living center. I had to take my Mom to the hospital for a test on the day of cleaning, so my husband stayed. I left a check for the balance owed. My husband called and they wouldn't take a check (which is fine). BUT when he went to pay, they said he owed $85, not the $38 as noted in the deal I purchased. He eventually got tired of arguing and I couldn't help because I was at the hospital. He told the guy, he would pay - but is following up with the dispute. I called the carpet cleaning man from the hospital and spoke with him and he said he was unaware of any deal and that I would need to use it on the next cleaning. I then called the True Eco office, and didn't get anywhere. The carpet cleaning guy said it didn't make sense to use the deal for 3 rooms for my Mom's 2 Room apartment (his explanation of why he didn't realize it was an angie's list deal). I emailed the woman that I made the appt. with and she said that she didn't know anything about Angie's list deal. I emailed my deal printout to both the woman and the service man (which does not require ANYWHERE that I must inform True Eco of the specifics that Angie's List deal entailed) and I also pointed out that a price was NEVER given in any of our exchanges - therefore I was not prepared nor did I expect an $85 price. If a price quote, or EVEN if they asked how many room they would be cleaning was asked, we may have avoided all this. Unfortunately, since I used the link on my deal email I assumed they knew all the specifics (not so). It was a small, easy job because my Mom only lived there one year - and the service man even commented that it was already clean. My Mom just wanted it done, so it was scheduled. There was once orange stain that he did not get up (my mom had an orange bamboo like placement under the cat's water dish that stained the carpet). I contacted Angie's List a few times about the over payment- who gave no help. We eventually disputed the charge on our credit card with the explanation I just typed - they credited out card (pending investigation) for the $85 less what we really owed. Bad experience, bad attitudes at True Eco and no help from Angie's List. My other Angie's list purchases were great - I don't think I want to use either one anymore.
    - Peg K.
  • A
    TNT Carpet & Upholstery Cleaning
    Fantastic service! Keith, the owner, was responsive and able to fit our job in just 2 days later. The tech showed up about 1/2 hour early, which worked out fine. One tech, (2) rooms, one upstairs, one downstairs, (1) hide-a-bed. All done in 1 1/2 hours and cleaned up after the job quickly and well. I would definitely recommend TNT Carpet & Upholstery - all around great job!!
    - MARREY P.
  • C
    Bella Custom Cleaning Ltd
    I had to call them to come back as they had left a big stain by moving couch and cleaning under it, but then did not put any guards under the couch. That meant the wood of the couch foundation was left directly on the wet carpet which left a large stain. I had to call them back 3 times before the stain was completely removed and guards were put underneath couch wile every thing dried.
    - Dean C.
  • A
    AREVALO BROS CHEM-DRY
    I own a couple of rental properties and always have the carpets cleaned in between every tenant. I've been using Arevalo Chem Dry for many years and couldn't be happier. They are reliable, reasonably priced, and stand behind their work. Of course they do a great job cleaning the carpets. I had previously used some other well known companies and wasn't as pleased. Thank you.
    - Karlen K.
  • A
    Dunne Cleaning Specialists Inc
    Amazing results. Any signs of wear, rust - all of it gone and the carpet looks like new, which I did not think was possible. Very professional and kind. Particularly marked areas were re-worked until perfect. Condo on the 3rd floor reached by their equipment through a front window. Would definitely use again.
    - Martha B.
  • A
    The Galaxy's Finest Carpet & Upholstery Cleaning
    Two enthusiastic thumbs up! Jeff was great to talk to. Steven, his partner, came to do the work and it turned out great. The carpets look almost like brand new again! We will definitely hire these people again!
    - Blaise M.
  • C
    The Galaxy's Finest Carpet & Upholstery Cleaning
    Showed up as scheduled. Nice guy. Hard to get old carpets clean. Still had lots of pet accident stains. Would have liked warning that cleaning might not make a difference in appearance with such old carpets.
    - Gil H.
  • A
    TNT Carpet & Upholstery Cleaning
    Very well! You just can't go wrong with TNT. This is the second time we have used TNT for our area rugs and couch. They are professional, prompt, and the price is very fair. Chris was great and went the extra mile to make sure all the pet hair was out of our rugs. We will definitely use TNT again!
    - Kelly C.
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Carpet Cleaners in Oak Park

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