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Animal Training reviews in Oak Lawn

  • F
    Canine Obedience College
    We were told by the owner when we dropped our dog off on Saturday, we should call the business phone number on Sunday and he would try to arrange a time to meet with us back at the business on Sunday for us to pick up our dog. He mentioned it may not be possible to pick him up on Sunday and we may have to pick the dog up on Monday. When we asked him, the owner said he sets the business phone number to ring at his home when he is not at the business and we could reach him at that number on Sunday. We called the business phone number four times (over a period of 6 hours) on Sunday with no answer from the owner. Finally, on our fourth phone call at 8 p.m., the owner answered and told us we would have to pick up our dog sometime from 6:15 p.m. - 8 p.m. on Monday. He charged us for Sunday, though we wanted to pick up the dog on Sunday afternoon. When I confronted the owner about not answering his phone when I called multiple times, he said, "It's Christmastime, I was spending time with my family." Apparently, in these tough economic times, this business owner finds it more important to spend time with his family than to answer his business phone calls. When we came to the business to pick up our dog, the owner made no apologies and brushed us off. Our dog whined in the car all the way home and when we got him home, he drank three bowls of water. Apparently, the business owner did not make sure our dog had adequate access to water. When we got home, we also found a large scratch on our dog's nose, that the business owner never mentioned to us. We fear this scratch was caused by the business owner's other two dogs, which our dog "played nicely with." So while the business owner enjoyed "Christmastime with his family," our dog sat without access to water. Bottom line, I would NEVER recommend the Canine Obedience College as a place you should trust with boarding your dog. Providing a dog with food and water should be the #1 priority. It is also grossly irresponsible for business owners to ignore their phone calls when they say they would answer them. It is extremely hard for me to believe these business owners do not have a cell phone for cases such as this. This is a small business that deserves to go out of business.
    - JANN AND STACY C.
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Animal Trainers in Oak Lawn

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